Hysbysiad contract
Adran I:
Awdurdod
contractio
I.1) Enw a chyfeiriad
Wrexham County Borough Council
Corporate Procurement, Lampbit Street
Wrexham
LL11 1AR
UK
Person cyswllt: Julia Curtis
Ffôn: +44 1978292784
E-bost: julia.curtis@wrexham.gov.uk
NUTS: UKL23
Cyfeiriad(au) rhyngrwyd
Prif gyfeiriad: www.wrexham.gov.uk
Cyfeiriad proffil y prynwr: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0264
I.3) Cyfathrebu
Mae'r dogfennau caffael ar gael ar gyfer mynediad uniongyrchol anghyfyngedig a llawn, yn rhad ac am ddim ar:
https://etenderwales.bravosolution.co.uk
Gellir cael gwybodaeth ychwanegol o'r cyfeiriad uchod
Rhaid anfon tendrau neu geisiadau i gymryd rhan yn electronig at:
https://etenderwales.bravosolution.co.uk
I.4) Y math o awdurdod contractio
Awdurdod rhanbarthol neu leol
I.5) Prif weithgaredd
Gwasanaethau cyhoeddus cyffredinol
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
II.1.1) Teitl
Provision of a Telecare and Out of Hours Call Monitoring Service
Cyfeirnod: Proc-17-195
II.1.2) Prif god CPV
79512000
II.1.3) Y math o gontract
Gwasanaethau
II.1.4) Disgrifiad byr
Provision of a Telecare and Out of Hours Call Monitoring Service
II.1.5) Cyfanswm gwerth amcangyfrifedig
Gwerth heb gynnwys TAW: 2 450 000.00 GBP
II.1.6) Gwybodaeth am lotiau
Mae’r contract hwn wedi’i rannu’n lotiau:
Na
II.2) Disgrifiad
II.2.2) Cod(au) CPV ychwanegol
79512000
II.2.3) Man cyflawni
Cod NUTS:
UKL23
Prif safle neu fan cyflawni:
Wrexham County Borough
II.2.4) Disgrifiad o’r caffaeliad
Wrexham County Borough Council is seeking to appoint a provider of Telecare Services for their county-wide service and an ‘Out of Hours’ call monitoring service for a number of Council departments. An external delivery partner (TSA Accredited) currently delivers the service and the current contract is due for renewal from 1st December 2018.
II.2.5) Meini prawf dyfarnu
Nid pris yw’r unig faen prawf dyfarnu a dim ond yn y dogfennau caffael y mae’r holl feini prawf wedi’u nodi
II.2.7) Hyd y contract, y cytundeb fframwaith neu’r system brynu ddynamig
Dechrau:
01/12/2018
Diwedd:
30/11/2023
Gall y contract hwn gael ei adnewyddu: Ydy
Disgrifiad o’r adnewyddiadau:
The contract may be extended for up to 2 years in yearly increments
II.2.9) Gwybodaeth am y cyfyngiadau ar nifer yr ymgeiswyr a gaiff eu gwahodd
II.2.10) Gwybodaeth am amrywiadau
Derbynnir amrywiadau:
Na
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Na
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
Section III: Gwybodaeth gyfreithiol, economaidd, ariannol a thechnegol
III.1) Amodau ar gyfer cymryd rhan
III.1.2) Statws economaidd ac ariannol
Meini prawf dethol fel y’u nodir yn y dogfennau caffael
III.1.3) Gallu technegol a phroffesiynol
Meini prawf dethol fel y’u nodir yn y dogfennau caffael
III.2) Amodau sy’n gysylltiedig â’r contract
Section IV: Gweithdrefn
IV.1) Disgrifiad
IV.1.1) Y math o weithdrefn
Gweithdrefn agored
IV.1.6) Gwybodaeth am arwerthiant electronig
Defnyddir arwerthiant electronig
IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)
The procurement is covered by the Government Procurement Agreement:
Na
IV.2) Gwybodaeth weinyddol
IV.2.2) Terfyn amser i dendrau neu geisiadau i gymryd rhan ddod i law
Dyddiad:
27/07/2018
Amser lleol: 12:00
IV.2.4) Ym mha iaith/ieithoedd y gellir cyflwyno tendrau neu geisiadau i gymryd rhan
EN
IV.2.6) Yr isafswm cyfnod gofynnol i’r sawl sy’n tendro gynnal y tendr
Rhaid i’r tendr fod yn ddilys tan:
28/12/2018
IV.2.7) Amodau ar gyfer agor tendrau
Dyddiad:
27/07/2018
Amser lleol: 12:00
Section VI: Gwybodaeth ategol
VI.1) Gwybodaeth am ailddigwydd
Caffaeliad cylchol yw hwn:
Na
VI.2) Gwybodaeth am lifau gwaith electronig
Derbynnir anfonebau electronig
Defnyddir taliadau electronig
VI.3) Gwybodaeth ychwanegol
Currently Wrexham County Borough Council provides a Telecare services to 3500+ service users with approximately 2300 basic packages and 1200 enhanced The service is growing and it is expected that these numbers will increase year on year.
Approximate installation numbers are:
300 enhanced packages
300 basic packages
300 upgrades from basic to enhanced or upgrades to enhanced packages
Out of Hours (Non-Telecare) call monitoring
The Service Provider will monitor calls for various Council Departments/Services outside of standard opening hours.
These calls may be received for any department including Housing Repairs, Drainage, Highways.
In addition to general out of hours call handling there a number of specific non Telecare elements within the contract:
EDT: The Service Provider will act as the backup call handler for the Social Care North East Wales Emergency Duty Team (NEWEDT). NEWEDT handles emergency out of hours calls for Social Care Services in Wrexham, Flintshire and Denbighshire.
There are approximately 8000 of these calls per annum.
Carers Card: This service provides a ‘Carers Card’ to informal Carers (e.g. family or friend) to enable alternative care to be arranged in the event of an emergency affecting the carer The service provider will hold carer card details and individual protocols facilitate an appropriate response. Approximately 800 Carers are currently registered.
Key Safe Code Management: In addition to key safes details held for Telecare Service users, the service provider will hold secure records of key safes and codes for those fitted to properties where a Telecare package is not in place. These are, in the main, provided for domiciliary care provision. The service provider will work with the Council to implement a procedure for sharing key safe codes with authorised domiciliary care providers and other authorised services/ personnel.
The contract will run for 5 years with the option to extend it for a further 2 years
in yearly increments, subject to review.
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=82996
(WA Ref:82996)
VI.4) Gweithdrefnau adolygu
VI.4.1) Corff adolygu
Wrexham County Borough Council
Corporate Procurement, Lampbit Street
Wrexham
LL11 1AR
UK
Ffôn: +44 1978292792
VI.4.3) Gweithdrefn adolygu
Gwybodaeth fanwl gywir am y terfyn(au) amser ar gyfer gweithdrefnau adolygu:
Precise information on deadline(s) for review procedures:
Precise information on deadline(s) for review procedures:
The Contracting Authority will incorporate a minimum of 10 calendar day standstill period at the point that an award decision notice is communicated to tenderers. The award decision notice will specify the criteria for the award of the contract, the reasons for the decision, including when the standstill period is expected to end or the date before which the Contracting Authority will not conclude the contract. If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts (Amendment) Regulations 2009 provide for aggrieved parties who have been harmed or at risk of a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months). The Court may order the setting aside of the award decision or may order the Contracting Authority to amend any document and may award damages. If the Contract has been entered into the Court may make a declaration of ineffectiveness or may order that the duration of any relevant specific contract be shortened and additionally may award damages. The time limit for seeking such a declaration is generally 6 months (and 30 days in certain circumstances).
VI.5) Dyddiad anfon yr hysbysiad hwn
25/06/2018