Skip to main content

Rydym wedi cadw rhai ffeiliau o'r enw cwcis ar eich dyfais. Y cwcis hyn yw:

  • Hanfodol ar gyfer y safle i weithio
  • Helpu i wella ein gwefan drwy gasglu ac adrodd gwybodaeth am sut rydych chi'n ei defnyddio

Hoffem hefyd arbed rhai cwcis i helpu i deilwra cyfathrebu.

BETA
Rydych yn edrych ar fersiwn wedi'i ddiweddaru o'r gwasanaeth hwn - bydd eich adborth yn ein helpu i'w wella.

Hysbysiad o Gontract

The Repair Of Hydraulic and Pneumatic Assemblies and Associated Items and the Provision of Output Specifications

  • Cyhoeddwyd gyntaf: 23 Hydref 2021
  • Wedi'i addasu ddiwethaf: 23 Hydref 2021

Nid yw'r prynwr yn defnyddio'r wefan hon i weinyddu'r hysbysiad.

I gofnodi eich diddordeb neu gael gwybodaeth neu ddogfennau ychwanegol, darllenwch y cyfarwyddiadau yn Nhestun Llawn yr Hysbysiad. (NODER: Nid oes angen ymateb i Hysbysiadau Dyfarnu Contractau a Hysbysiadau Gwybodaeth Ymlaen Llaw fel arfer)

Cynnwys

Crynodeb

OCID:
Cyhoeddwyd gan:
Unknown
ID Awudurdod:
AA47308
Dyddiad cyhoeddi:
23 Hydref 2021
Dyddiad Cau:
-
Math o hysbysiad:
Hysbysiad o Gontract
Mae ganddo ddogfennau:
Nac Ydi
Wedi SPD:
Nac Ydi
Mae ganddo gynllun lleihau carbon:
Nac Ydi

Crynodeb

Testun llawn y rhybydd

HYSBYSIAD O GONTRACT AR GYFER CONTRACTAU YM MEYSYDD AMDDIFFYN A DIOGELWCH

Adran I: Awdurdod Contractio

I.1)

Enw, Cyfeiriad a Phwynt(iau) Cyswllt


Ministry of Defence

Building B15, MoD Donnington

Telford

TF2 8JT

UK

Bamford Jonathan


jonathan.bamford@babcockinternational.com





Blwch wedi'i dicio
Blwch heb ei dicio
Blwch wedi'i dicio
Blwch heb ei dicio
Blwch wedi'i dicio
Blwch heb ei dicio

I.2)

Math o Awdurdod contractio a'i Brif Weithgaredd neu Weithgareddau

Blwch wedi'i dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch wedi'i dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Na

Adran II: Amcan y Contract

II.1)

Disgrifiad

II.1.1)

Teitl a roddwyd i'r contract gan yr awdurdod contractio

The Repair Of Hydraulic and Pneumatic Assemblies and Associated Items and the Provision of Output Specifications

II.1.2)

Math o gontract gwasanaeth

1

Prif safle neu leoliad y gwaith, man cyflawni neu berfformio


UKG21

II.1.3)

Gwybodaeth am gytundeb fframwaith

Blwch wedi'i dicio

II.1.4)

Gwybodaeth am gytundeb fframwaith (os yw'n berthnasol)

Blwch wedi'i dicio
Blwch heb ei dicio

Nifer y cyfranogwyr a ragwelir yn y cytundeb fframwaith

Hyd y cytundeb fframwaith

7

Cyfiawnhad dros gytundeb fframwaith sy'n para am fwy na saith mlynedd

Amcangyfrif o gyfanswm gwerth pryniannau yn ystod cyfnod llawn y cytundeb fframwaith

1750000.006000000.00GBP

Amlder a gwerth y contractau a gaiff eu dyfarnu

II.1.5)

Disgrifiad byr o'r contract neu'r pryniant/pryniannau

Babcock Land Defence Limited acting as agent to the UK Ministry of Defence ("the Authority") has under consideration a 7 year Framework Agreement for The Repair Of Hydraulic & Pneumatic Assemblies and Associated Items and the Provision of Output Specifications as fitted to a number of different vehicle fleets currently in service in the UK Ministry of Defence (MoD). These include but are not limited to Articles categorised within the 6 Lots as detailed in the attached NSN list.

Babcock Land Defence Ltd reserve the right to add further items of a similar nature to the contract post award.

The successful contractor(s) will be required to overhaul/repair Articles to OEM specifications with an accompanying Certificate of Conformance detailing results of any applicable output tests. The successful contractor(s) will be required to supply all spares/components necessary to undertake the repair/remanufacturing process. Successful contractor(s) will be expected to arrange the subsequent packaging to appropriate Military Packing Levels and deliver articles to the Authority post completion of remanufacture. Output Specifications (see attached for further information) will also be requested for each of the 3 Lots.

Those Invited to Tender will be provided a 3 year forecast of repair requirements for each NSN. Although this is the best indication of projected upcoming demand, it is nevertheless a forecast and therefore is subject to change.

The Authority have attempted to make a combination of volume and revenue commitments for the first 3 years of the contract. The detail of volume and revenue commitments will be provided within the ITT documentation. The Authority hopes the combination of forecasts, volume and revenue commitments enables suppliers to achieve greater efficiencies within their supply chains and workforce planning.

Drawings and/or associated specifications will be provided where available to issue as part of any eventual ITT.

Babcock Land Defence Ltd intends to award several single supplier framework agreements for the items detailed within this notice.

To respond to this opportunity suppliers must read through this notice and complete the associated Pre-Qualification Questionnaire (PQQ). The PQQ shall be assessed using the selection criteria given within the PQQ and within each question. It is the intention of the Authority to down select and Invite to Tender only those economic operators who successfully complete the PQQ, provide all mandatory information and are not subject to any mandatory exclusion.

Cyber Risk Assessment Number: 130284280

Cyber Risk Profile: Very Low

II.1.6)

Geirfa Gaffael Gyffredin (CPV)

50630000

II.1.7)

Gwybodaeth am is-gontractio

Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio

II.1.8)

Rhannu'n lotiau

Ie

Blwch heb ei dicio Blwch wedi'i dicio Blwch heb ei dicio

II.1.9)

A gaiff cynigion amrywiadol eu derbyn?

Na

II.2)

Maint neu Gwmpas y Contract

II.2.1)

Cyfanswm maint neu gwmpas

Babcock Land Defence Limited acting as agent to the UK Ministry of Defence ("the Authority") has under consideration a 7 year Framework Agreement for The Repair Of Hydraulic & Pneumatic Assemblies and Associated Items and the Provision of Output Specifications as fitted to a number of different vehicle fleets currently in service in the UK Ministry of Defence (MoD). These include but are not limited to Articles categorised within the 6 Lots as detailed in the attached NSN list.

Output Specifications (as defined in the attached output specification documents) will also be requested for each of the 3 lots.

Lot 1 - The Repair of Hydraulic Assemblies (Category A) and Associated Items

Lot 3 - The Repair of Hydraulic Assemblies (Category B) and Associated Items

Lot 5 - The Repair of Pneumatic Assemblies and Associated Items

Lot numbers 2, 4, 6, will be for the provision of output specifications for each of the above lots.

Babcock Land Defence Ltd intends to award several single supplier framework agreements for the items detailed within this notice.

Prospective contractors are required to hold Quality Management System certification to ISO 9001:2015 or suitable alternative, with the appropriate scope to deliver contract requirements, issued by a Nationally Accredited Certification Body. You will be required to provide a copy of the certificate(s) as directed by any Dynamic Pre-Qualification Questionnaire (DPQQ) or Invitation to Tender (ITT) associated with this Notice.

No business whatsoever is guaranteed under any resulting Framework Agreement or Contract unless expressly stated otherwise in any resulting contract. There is no guarantee that any Framework Agreement or Contract will be put in place in relation to the notice. No compensation etc will be paid if a tender or resulting Framework Agreement is withdrawn for any reason. Bidders should take part in the process only on the basis that they fully understand and accept this position.

As stated above Expressions of interest will be via the Pre-Qualification Questionnaire (PQQ) linked to this Contract Notice. Only those expressions of interest that fully meet the above criteria and the Minimum criteria stated within the PQQ shall be considered for Invitation to Tender.

Cyber Risk Assessment Number: 130284280

Cyber Risk Profile: Very Low

  1750000.006000000.00
GBP

II.2.2)

Gwybodaeth am opsiynau

Amserlen dros dro ar gyfer defnyddio'r opsiynau hyn

II.2.3)

Gwybodaeth am adnewyddiadau



II.3)

Hyd y contract neu derfyn amser ar gyfer ei gwblhau

84

Adran III: Gwybodaeth Gyfreithiol, Economaidd, Ariannol a Thechnegol

III.2)

Amodau ar gyfer Cymryd Rhan

III.2.1)

Sefyllfa bersonol



Suppliers Instructions How to Express Interest in this Tender:

1. Register your company on the eSourcing portal (this is only required once)

- Browse to the eSourcing Portal

- Click the “Click here to register” link

- Accept the terms and conditions and click “continue”

- Enter your correct business and user details

- Note the username you chose and click “Save” when complete

- You will shortly receive an email with your unique password (please keep this secure)

2. Express an Interest in the tender

- Login to the portal with the username/password

- Click the "PQQs Open to All Suppliers" link. (These are Pre-Qualification Questionnaires open to any registered supplier)

- Click on the relevant PQQ to access the content.

- Click the “Express Interest” button in the “Actions” box on the left-hand side of the page.

- This will move the PQQ into your “My PQQs” page. (This is a secure area reserved for your projects only)

- Click on the PQQ code, you can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box

3. Responding to the PQQ

- You can now choose to “Reply” or “Reject” (please give a reason if rejecting)

- You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification

- Note the deadline for completion, then follow the onscreen instructions to complete the PQQ

- There may be a mixture of online & offline actions for you to perform (there is detailed online help available)

If you require any further assistance please consult the online help, or contact the eTendering help desk.




Suppliers Instructions How to Express Interest in this Tender:

1. Register your company on the eSourcing portal (this is only required once)

- Browse to the eSourcing Portal

- Click the “Click here to register” link

- Accept the terms and conditions and click “continue”

- Enter your correct business and user details

- Note the username you chose and click “Save” when complete

- You will shortly receive an email with your unique password (please keep this secure)

2. Express an Interest in the tender

- Login to the portal with the username/password

- Click the "PQQs Open to All Suppliers" link. (These are Pre-Qualification Questionnaires open to any registered supplier)

- Click on the relevant PQQ to access the content.

- Click the “Express Interest” button in the “Actions” box on the left-hand side of the page.

- This will move the PQQ into your “My PQQs” page. (This is a secure area reserved for your projects only)

- Click on the PQQ code, you can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box

3. Responding to the PQQ

- You can now choose to “Reply” or “Reject” (please give a reason if rejecting)

- You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification

- Note the deadline for completion, then follow the onscreen instructions to complete the PQQ

- There may be a mixture of online & offline actions for you to perform (there is detailed online help available)

If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)

Capasiti economaidd ac ariannol



As per the associated Pre-Qualification Questionnaire (PQQ)

As per the associated Pre-Qualification Questionnaire (PQQ)


As per the associated Pre-Qualification Questionnaire (PQQ)

As per the associated Pre-Qualification Questionnaire (PQQ)

III.2.3)

Capasiti technegol a/neu broffesiynol











III.2.4)

Contractau sydd wedi'u cadw

Blwch heb ei dicio
Blwch heb ei dicio

Adran IV: Gweithdrefn

IV.1)

Math o Weithdrefn

IV.1.1)

Math o Weithdrefn


Blwch wedi'i dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio
Blwch heb ei dicio

Cyfiawnhad dros ddewis gweithdrefn gyflym

IV.1.2)

Cyfyngiadau ar nifer y gweithredwyr a gaiff eu gwahodd i dendro neu gymryd rhan

Meini prawf gwrthrychol ar gyfer dewis nifer cyfyngedig o ymgeiswyr

IV.1.3)

Lleihau nifer y gweithredwyr yn ystod y broses negodi neu'r deialog

Blwch heb ei dicio

IV.2)

Meini Prawf Dyfarnu

Na


Ie

Na

IV.2.2)

Defnyddir arwerthiant electronig

Na

IV.3 Gwybodaeth Weinyddol

IV.3.1)

Rhif cyfeirnod a roddwyd i'r hysbysiad gan yr awdurdod contractio

IRM19/7393

IV.3.2)

Cyhoeddiad(au) blaenorol sy'n ymwneud â'r un contract

Blwch heb ei dicio
Blwch heb ei dicio


Cyhoeddiadau blaenorol eraill

IV.3.3)

Amodau ar gyfer cael manylebau a dogfennau ychwanegol



 


IV.3.4)

Terfyn amser ar gyfer ceisiadau i gymryd rhan

  17 - 12 - 2021

IV.3.5)

Dyddiad yr anfonwyd y gwahoddiadau i dendro neu'r gwahoddiadau i gymryd rhan at ymgeiswyr a ddewiswyd


IV.3.6)

Yr iaith neu'r ieithoedd y gellir ei/eu defnyddio i lunio tendrau neu geisiadau i gymryd rhan

Blwch wedi'i dicio     

Adran VI: Gwybodaeth Gyflenwol

VI.1)

Nodwch a yw'r broses gaffael hon yn digwydd yn rheolaidd a rhowch Amcangyfrif o pryd y caiff hysbysiadau pellach eu cyhoeddi


VI.2)

A yw'r contract yn ymwneud â Phrosiect/Rhaglen a ariennir gan Gronfeydd Cymunedol?

Na



VI.3)

Gwybodaeth Ychwanegol

please visit www.contracts.mod.uk for full details and to register your interest in this procurement.

VI.4)

Gweithdrefnau ar gyfer apelio

VI.4.1)

Corff sy'n gyfrifol am weithdrefnau apelio










Corff sy'n gyfrifol am weithdrefnau cyfryngu










VI.4.2)

Cyflwyno apeliadau

VI.4.3)

Gwasanaeth y gellir cael gwybodaeth ynglŷn â chyflwyno apeliadau oddi wrtho










VI.5)

Dyddiad yr anfonwyd yr Hysbysiad hwn

  22 - 10 - 2021

ATODIAD B

Gwybodaeth Am Lotiau

1     The Repair of Hydraulic Assemblies (Category A) and associated assemblies

1)

Disgrifiad Byr

The Repair of Hydraulic Assemblies (Category A) and associated assemblies

2)

Geirfa Gaffael Gyffredin (CPV)

50630000

3)

Maint neu gwmpas

The repair of Hydraulic Assemblies (Category A) and associated assemblies, the NSN's contained within this lot are:

4320992553274 PUMP,ROTARY

2540994960005 MOTOR,HYDRAULIC

4320991532089 PUMP UNIT,ROTARY

4320999381930 RAM,HYDRAULIC

4320011112277 PUMP,CENTRIFUGAL

4320997983422 PUMP,HYDRAULIC

4320993014761 PUMP UNIT

2530998263978 CYLINDER,HYDRAU BRAKE...

2530123392226 CYLINDER ASSY

2590997452697 MAIN CYLINDER

2530123424145 ACCUMULATOR,HYDRAULIC

3040123422994 ACCUMULATOR,HYDRAULIC

4320991333824 PUMP UNIT,HYDRAULIC

4320990755528 PUMP

4320996600939 RAM,HYDRAULIC

2590990831662 ACCUMULATOR,PNEUMATIC

4320123179276 MOTOR,HYDRAULIC

2510995170590 SHOCK ABSOBR LH

2590997751527 TRACK ADJUSTER ASSY,LH

2530997960387 ADJUSTER,TRACK

2590999393388 MOTOR ELECTRIC

2530991478539 MODULATOR,BRK

Expected Volume Commitment on between 9-13 NSNs in year 1 of the contract, followed by a Revenue Commitment in years 2 and 3. The total value of the combined Volume and Revenue Commitment is expected to be between £323K and £773K. These commitments are an estimate and may vary from the final commitment, which will be shared in the ITT phase of this tender.

Babcock Land Defence Ltd reserve the right to add further items of a similar nature to the contract post award and make amendments to the NSN list prior to ITT.



735000.002520000.00   GBP .

4)

Syniad o ddyddiadau gwahanol y contract

5)

Gwybodaeth Ychwanegol am lotiau

Please visit www.contracts.mod.uk for full details and to register your interest in this procurement.

ATODIAD B

Gwybodaeth Am Lotiau

2     The Provision of Output Specifications for Hydraulic Assemblies (Category A) and associated Items

1)

Disgrifiad Byr

Provision of Output Specifications for Lot 1 Repairables (Hydraulic Assemblies (Category A) and Associated Items) in accordance with the attached Output Specifications document on the PQQ.

2)

Geirfa Gaffael Gyffredin (CPV)

50630000

3)

Maint neu gwmpas

Provision of Output Specifications for Lot 1 Repairables (Hydraulic Assemblies (Category A) and Associated Items) in accordance with the attached Output Specifications document on the PQQ.

Babcock Land Defence Ltd reserves the right to add further items of a similar nature to the contract post award and make amendments to the NSN list prior to ITT.



0.0080000.00   GBP .

4)

Syniad o ddyddiadau gwahanol y contract

5)

Gwybodaeth Ychwanegol am lotiau

please visit www.contracts.mod.uk for full details and to register your interest in this procurement.

ATODIAD B

Gwybodaeth Am Lotiau

3     The Repair of Hydraulic Assemblies (Category B)

1)

Disgrifiad Byr

The Repair of Hydraulic Assemblies (Category B) and associated items.

2)

Geirfa Gaffael Gyffredin (CPV)

50630000

3)

Maint neu gwmpas

The Repair of Hydraulic Assemblies (Category B) and associated items. The NSNs contained within this lot are:

3040999117167 CYLINDER ASSEMBLY,ACTUAT

3040991555598 CYLINDER ASSY

3040999798724 CYLINDER ASSY,ACT,LINEAR

2530992345128 CYLINDER,STEERING

2530992160239 CYLINDER ASSY,HYDRAULIC

4320999931039 PUMP,HYDRAULIC

2540993486083 MOTOR,HYDRAULIC

4730993348461 MANIFOLD,HYDRAULIC SYSTE

2530993986893 VALVE, ROTATING PISTON

4730332093145 MANIFOLD ASSY,HYDRAULIC

4320999685632 PUMP,ROTARY

2590993002155 CYL,ACTUATING,LINEAR

4320998991048 PUMP

3040999580680 CYLINDER ASSEMBLY,ACTUAT

4820993888272 VALVE,SPOOL

4320992137444 PUMP,HYDRAULIC

4730991719852 SWIVEL JOINT,HYDRAULIC

4933992563928 PUMP,HAND

Expected Volume commitments on between 2 - 4 NSN's in Year 1 of the contract, followed by a revenue commitment in years 2 and 3. the total value of the combined volume and revenue commitment is expected to be between £14K and £46K. These commitments are an estimate and may vary from the final commitment, which will be shared in the ITT phase of this tender.

Babcock Land Defence Ltd reserve the right to add further items of a similar nature to the contract post award and make amendments to the NSN list prior to ITT.



665000.002280000.00   GBP .

4)

Syniad o ddyddiadau gwahanol y contract

5)

Gwybodaeth Ychwanegol am lotiau

please visit www.contracts.mod.uk for full details and to register your interest in this procurement.

ATODIAD B

Gwybodaeth Am Lotiau

4     The Provision of Output Specifications for Hydraulic Assemblies (Category B) and Associated Items

1)

Disgrifiad Byr

The Provision of Output Specifications for Lot 3 repairables (Hydraulic Assemblies (Category B) and Associated items) in accordance with the attached Output Specification Document on the PQQ.

2)

Geirfa Gaffael Gyffredin (CPV)

50630000

3)

Maint neu gwmpas

The Provision of Output Specifications for Lot 3 repairables (Hydraulic Assemblies (Category B) and Associated items) in accordance with the attached Output Specification Document on the PQQ.

Babcock Land Defence Ltd reserve the right to add further items of a similar nature to the contract post award and make amendments to the NSN list prior to ITT.



070000.00   GBP .

4)

Syniad o ddyddiadau gwahanol y contract

5)

Gwybodaeth Ychwanegol am lotiau

please visit www.contracts.mod.uk for full details and to register your interest in this procurement.

ATODIAD B

Gwybodaeth Am Lotiau

5     The Repair of Pneumatic Assemblies and Associated Items

1)

Disgrifiad Byr

The Repair of Pneumatic Assemblies and Associated Items.

2)

Geirfa Gaffael Gyffredin (CPV)

50630000

3)

Maint neu gwmpas

The Repair of Engine Ancillaries and Associated Items. The NSNs contained within this Lot are:

4310995514573 COMPRESSOR ASSEMBLY

4310992447627 COMPRESSOR

4310993567470 COMPRESSOR UNIT

2590995308371 COMPRESSOR UNIT

4310996678186 COMPRESSOR,AIR

4130997248233 COMPRESSOR

4310993198040 MOTOR,HYDRAULIC

4810661522661 VALVE ASSEMBLY,MANIFOLD

4310992133345 COMPRESSOR UNIT,RCPCTNG

4320993113064 PUMP,ROTARY

4320123317814 PUMP,RADIAL PISTONS

4810580000548 VALVE,FLOW CONTROL

Expected Volume Commitment on between 2 - 4 NSNs in year 1 of the contract, followed by revenue commitments in years 2 & 3. The Total value of the combined Volume and Revenue Commitment is expected to be between £70k and £139k. These commitments are an estimate and may vary from the final commitment, which will be shared in the ITT phase of this tender.

Babcock Land Defence Ltd reserve the right to add further items of a similar nature to the contract post award and make amendments to the NSN list prior to ITT.



350000.001200000.00   GBP .

4)

Syniad o ddyddiadau gwahanol y contract

5)

Gwybodaeth Ychwanegol am lotiau

please visit www.contracts.mod.uk for full details and to register your interest in this procurement.

ATODIAD B

Gwybodaeth Am Lotiau

6     The Provision of Output Specifications for Pneumatic Assemblies and Associated Items

1)

Disgrifiad Byr

The Provision of Output Specifications for Lot 5 Repairables (Pneumatic Assemblies and Associated Items) in accordance with the attached Output Specification Documents on the PQQ.

2)

Geirfa Gaffael Gyffredin (CPV)

50630000

3)

Maint neu gwmpas

The Provision of Output Specifications for Lot 5 Repairables (Pneumatic Assemblies and Associated Items) in Accordance with the attached Output Specification Documents on the PQQ.

Babcock Land Defence Ltd reserve the right to add further items of a similar nature to the contract post award and make amendments to the NSN list prior to ITT.



050000   GBP .

4)

Syniad o ddyddiadau gwahanol y contract

5)

Gwybodaeth Ychwanegol am lotiau

please visit www.contracts.mod.uk for full details and to register your interest in this procurement.


Codio

Categorïau nwyddau

ID Teitl Prif gategori
50630000 Gwasanaethau atgyweirio a chynnal a chadw cerbydau milwrol Gwasanaethau atgyweirio a chynnal a chadw deunyddiau diogelwch ac amddiffyn

Lleoliadau Dosbarthu

ID Disgrifiad
100 DU - I gyd

Cyfyngiadau Rhanbarthol ar y Rhybuddion

Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.

ID Disgrifiad
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.

Ynglŷn â'r prynwr

Prif gyswllt:
N/a
Cyswllt gweinyddol:
N/a
Cyswllt technegol:
N/a
Cyswllt arall:
N/a

Gwybodaeth bellach

Dyddiad Manylion
Nid oes unrhyw wybodaeth bellach wedi'i lanlwytho.

0800 222 9004

Mae'r llinellau ar agor rhwng 8:30am a 5pm o ddydd Llun i ddydd Gwener.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.