ICT Managed Services Support

Manylion y contract

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ID:

159939

OCID:

ocds-kuma6s-157464

Math o gontract:

Gwasanaethau

Math o weithdrefn:

Agored

Hysbysiad dyfarnu contract cyf:

JAN575272

Cyf mewnol:

Portal Ref: 159939

Cysylltwch â'r Catergory:

C - contract lleol ar ran un prynwr sy'n contractio yn unig.

Prynwr:

Older People's Commissioner for Wales

Cod CPV cynradd:

N/a

Cod (au) CPV ychwanegol:

A yw'n fframwaith:

Nac Ydi

Cynllun lleihau carbon:

Dewisiadau:

Disgrifiad:

The Commissioner is seeking to appoint an IT Managed Service Provider (MSP) to ensure that the organisation’s IT services and infrastructure are effectively managed and maintained in accordance with business requirements. In order to compete to tender for this contract: • the criteria within the tender document must be fully met • the MSP must hold the following accreditations: Cyber Essentials; Cyber Essentials Plus; IASME Level 1 and 2 (or equivalent ISO 27001) • the MSP must be able to demonstrate significant expertise in Microsoft Business Premium In addition, the MSP must provide the following services on a well-defined and agreed Service Level Agreement and evidence the ability to fully meet the criteria in the tender submission: • Help Desk, Remote and On-site Support Services • Infrastructure Support Services • Microsoft Licences • Backup and Disaster Recovery • IT Security

Tîm Prynu:

N/a

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Dyddiadau'r contract

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Dyddiad a ddyfarnwyd:

22 Rhagfyr 2025

Dyddiad cychwyn:

09 Mawrth 2026

Dyddiad gorffen:

09 Mawrth 2029

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Estyniadau contract

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Dyddiad gorffen contract estynedig:

-

Opsiynau estyniad Max ar gael:

24 (misoedd)

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Gwybodaeth ychwanegol

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Gwybodaeth ychwanegol:

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Manylion cyswllt

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Enw'r contract:

Kelly Davies

E-bost contract:

N/a

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