Build a MS Dynamics CRM System

Manylion y contract

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ID:

35202

OCID:

ocds-kuma6s-029650

Math o gontract:

Gwasanaethau

Math o weithdrefn:

Agored

Hysbysiad dyfarnu contract cyf:

OCT105117

Cyf mewnol:

AN2002 Tender 010715

Cysylltwch â'r Catergory:

C - contract lleol ar ran un prynwr sy'n contractio yn unig.

Prynwr:

Chwarae Teg

Cod CPV cynradd:

N/a

Cod (au) CPV ychwanegol:

A yw'n fframwaith:

Nac Ydi

Cynllun lleihau carbon:

Dewisiadau:

Disgrifiad:

Overview Chwarae Teg requires a MS Dynamics CRM which is to be customised to enable the effective delivery of workflows services to the organisation. The Tender Key business imperatives driving the project are:- • An easy to use solution that is completely integrated into Microsoft Outlook for email communication and activity management • Provide an effective platform for the sharing of contacts and company information. • Provide full functionality from contact information to account management at contract level support. • Centralised data. • The ability to store attachments against CRM records. • A solution that is accessible to both office based and remote workers utilising mobile, tablet or laptop. • The ability to automate reports and provide up to date management information via structured reports and dynamic spread sheets, to reduce admin time in preparing this information. • A fully automated process to take a website enquiry through to acceptance on a course. • Marketing integration (monthly e-shots and course update information). • KPI’s for individuals, including relevant security controlled information for event organisation. • Support for contact types (Agile Nation 2 project and Chwarae Teg) including multiple contacts types per record. • Ability to track and report on progress against specific milestones for each client record. • Integration with SharePoint. IMPORTANT NOTE:- 1) Please see attached (Appendix 1) our Fit Gap Analysis document which will give you the basis of our System Requirements.

Tîm Prynu:

N/a

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Dyddiadau'r contract

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Dyddiad a ddyfarnwyd:

05 Hydref 2015

Dyddiad cychwyn:

-

Dyddiad gorffen:

-

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Estyniadau contract

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Opsiynau estyniad Max ar gael:

0 (misoedd)

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Gwybodaeth ychwanegol

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Gwybodaeth ychwanegol:

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Manylion cyswllt

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Enw'r contract:

Sharon Ellis Pope

E-bost contract:

sharon.ellis@chwaraeteg.com

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