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UK4

The Provision of Tenant Satisfaction Surveys

  • Cyhoeddwyd gyntaf: 30 Mai 2025
  • Wedi'i addasu ddiwethaf: 30 Mai 2025
  • Efallai na fydd y ffeil hon yn gwbl hygyrch.

  •  

Eicon Gwybodaeth
Rydych yn gweld hysbysiad sydd wedi dod i ben.

Cynnwys

Crynodeb

OCID:
ocds-h6vhtk-05299f
Cyhoeddwyd gan:
Caerphilly County Borough Council
ID Awudurdod:
AA0272
Dyddiad cyhoeddi:
30 Mai 2025
Dyddiad Cau:
20 Mehefin 2025
Math o hysbysiad:
UK4
Mae ganddo ddogfennau:
Nac Ydi
Wedi SPD:
Nac Ydi
Mae ganddo gynllun lleihau carbon:
AMH

Crynodeb

Caerphilly Homes wishes to appoint a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition we would also require 6 mini surveys to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey.

Testun llawn y rhybydd

Cwmpas

Cyfeirnod caffael

CCBC/PS2784/25/KT

Disgrifiad caffael

Caerphilly Homes wishes to appoint a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition we would also require 6 mini surveys to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey.

Prif gategori

Gwasanaethau

Rhanbarthau cyflawni

  • UKL16 - Gwent Valleys

Cyfanswm gwerth (amcangyfrif, heb gynnwys TAW)

40000 GBP to 40000GBP

Awdurdod contractio

Caerphilly County Borough Council

Cofrestr adnabod:

  • GB-PPON

Cyfeiriad 1: Penallta House, Tredomen Park

Tref/Dinas: Hengoed

Côd post: CF82 7PG

Gwlad: United Kingdom

Gwefan: www.caerphilly.gov.uk

Rhif y Sefydliad Caffael Cyhoeddus: PWHP-2369-JPYL

Enw cyswllt: Rhys James

Ebost: jamesrm1@caerphilly.gov.uk

Ffon: +441443863062

Math o sefydliad: Awdurdod cyhoeddus - llywodraeth is-ganolog

Rheoliadau datganoledig sy'n berthnasol: Cymru

Gweithdrefn

Math o weithdrefn

Below threshold - open competition

A yw cyfanswm y gwerth uwchlaw'r trothwy?

O dan y trothwy

Lotiau

Wedi'i rannu'n 1 lot

Rhif lot: 1

Dosbarthiadau CPV

  • 71315300 - Gwasanaethau arolygu adeiladau
  • 79311000 - Gwasanaethau arolygu
  • 79342310 - Gwasanaethau arolwg cwsmeriaid
  • 79342311 - Arolwg boddhad cwsmeriaid

Rhanbarthau cyflawni

  • UKL16 - Gwent Valleys

Gwerth lot (amcangyfrif)

40000 GBP Heb gynnwys TAW

48000 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Cyfranogiad

Amodau cymryd rhan

As setout in the tender documentation

Meini prawf dyfarnu

Disgrifiad pwysoli

Most Advantageous Tender

Math: price

Enw

Price

Disgrifiad

Price at 20%

Math: quality

Enw

Quality

Disgrifiad

Quality at 80%, split out as response to tender questions at 80% and a Presentation of 20%

Cyflwyno

Dyddiad cau ar gyfer cyflwyno tendr

20 Mehefin 2025, 00:00yb

Dyddiad cau ar gyfer yr ymchwiliad

17 Mehefin 2025, 12:00yh

Cyfeiriad cyflwyno ac unrhyw gyfarwyddiadau arbennig

https://supplierlive.proactisp2p.com/Account/LoginREGISTERING AN INTEREST IN THE SELL2WALES NOTICE IS NOTREGISTERING AN INTEREST IN THIS TENDER YOU MUST FOLLOW THE INSTRUCTIONS BELOW IN ORDER TO SUBMIT A TENDER:1. Log in to the Proactis Supplier Portal at: https://supplierlive.proactisp2p.com/Account/Login ;2. Click the Sign Up option on the Portal homepage (If already registered go to point 11);3. Enter your correct Organisation Name, Details and Primary Contact Details;4. Make a note of the Organisation ID and User Name, then click Register;5. You will then receive an email from the system asking you follow a link to activate your account;6. Enter the information requested, clicking on the blue arrow to move on to the next stage and follow the instructions ensuring that you enter all applicable details;7. In the Classification section ensure that you select the Product Classification Codes (CPV Codes) that appear in the tender notice, it is essential that only CPV Codes specific to your organisation are added to your profile;8. Buyer Selection - At this stage you are required to indicate which Buyer Organisations you would like to register with. Remember to register with Caerphilly this ensures that you will be alerted to all relevant opportunities;9.Terms and Conditions - Read the terms and conditions of the use of this Supplier Portal and tick the box to denote you have read and understood the terms and that you agree to abide by them. If you do not agree you cannot complete the registration process. Once you have agreed click on the blue arrow to move on to the next stage;10. Insert a password for the admin user and repeat it. The password Must be between 6 and 50 characters in length. It must contain at least 2 number(s). Once completed select Complete Registration and you will enter the Supplier Home page;11. From the Home Page, go to the Opportunities icon, all current opportunities will be listed. Click on the blue arrow under the field Show Me of the relevant opportunity then click to register your interest on the applicable button;12. Refresh your screen by clicking on the opportunities icon located on the left hand side, to view the opportunity click the blue arrow;13. Note the closing date for completion of the relevant project. To find all available documentation drop-down the Request Documents option and click to download all documents;14. You can now either complete your response or Decline this opportunity. All queries are to be made via the messaging system on the Proactis portal. We will not accept any questions/queries via telephone/email.

A ellir cyflwyno tendrau yn electronig?

Oes

Codio

Categorïau nwyddau

ID Teitl Prif gategori
79342311 Arolwg boddhad cwsmeriaid Gwasanaethau marchnata
79342310 Gwasanaethau arolwg cwsmeriaid Gwasanaethau marchnata
79311000 Gwasanaethau arolygu Gwasanaethau ymchwil marchnad
71315300 Gwasanaethau arolygu adeiladau Gwasanaethau adeiladu

Lleoliadau Dosbarthu

ID Disgrifiad
100 DU - I gyd

Teulu dogfennau

Manylion hysbysiad
Dyddiad cyhoeddi:
30 Mai 2025
Dyddiad Cau:
20 Mehefin 2025 00:00
Math o hysbysiad:
UK4
Fersiwn:
1
Enw Awdurdod:
Caerphilly County Borough Council
Dyddiad cyhoeddi:
02 Medi 2025
Dyddiad Cau:
Math o hysbysiad:
UK6
Fersiwn:
1
Enw Awdurdod:
Caerphilly County Borough Council

Ynglŷn â'r prynwr

Prif gyswllt:
n/a
Cyswllt gweinyddol:
n/a
Cyswllt technegol:
n/a
Cyswllt arall:
n/a

Gwybodaeth bellach

Dyddiad Manylion

0800 222 9004

Mae'r llinellau ar agor rhwng 8:30am a 5pm o ddydd Llun i ddydd Gwener.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.