Hysbysiad dyfarnu contract
Canlyniadau'r weithdrefn gaffael
Adran I:
Endid
contractio
I.1) Enw a chyfeiriad
London School of Hygiene & Tropical Medicine
RC000330
Keppel Street,
London
WC1E 7HT
UK
Person cyswllt: Paul Pester
Ffôn: +44 02079272471
E-bost: paul.pester@lshtm.ac.uk
NUTS: UKI31
Cyfeiriad(au) rhyngrwyd
Prif gyfeiriad: http://www.lshtm.ac.uk
Cyfeiriad proffil y prynwr: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104519
I.4) Y math o awdurdod contractio
Corff a lywodraethir gan gyfraith gyhoeddus
I.5) Prif weithgaredd
Addysg
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
II.1.1) Teitl
CRM - Implementation & Support
Cyfeirnod: LSHTM-2022-04
II.1.2) Prif god CPV
48445000
II.1.3) Y math o gontract
Cyflenwadau
II.1.4) Disgrifiad byr
CRM - Implementation & Support
II.1.6) Gwybodaeth am lotiau
Mae’r contract hwn wedi’i rannu’n lotiau:
Na
II.1.7) Cyfanswm gwerth y caffaeliad
Gwerth heb gynnwys TAW: 249 000.00 GBP
II.2) Disgrifiad
II.2.2) Cod(au) CPV ychwanegol
72212445
II.2.3) Man cyflawni
Cod NUTS:
UKI31
Prif safle neu fan cyflawni:
Keppel Street, London, WC1E 7HT
II.2.4) Disgrifiad o’r caffaeliad
We need a CRM system that will equip us to engage with prospective students from very first communication and establish the nurturing and engaging relationship that they would expect from the institution they invest in and commit to.
The CRM will allow our institution to control and manage student intake from all enquiry sources efficiently within one system, avoiding difficulties involved in integration and managing multiple systems.
We need a new CRM system that will become the place where we can see information in one place. Website integration will be essential for the success of this project along with the considered balance between complexity and ease of use.
We would be primarily looking at the marketing function of the CRM which would allow interaction with enquirers and prospective students. Applicants and registered students are managed by a separate system (SITS Evision).
Implementation, migration (from Radius CRM) and hosting of CRM for 10 years.
II.2.5) Meini prawf dyfarnu
Maes prawf ansawdd: Methodology
/ Pwysoliad: 10
Maes prawf ansawdd: CRM
/ Pwysoliad: 25
Maes prawf ansawdd: IT
/ Pwysoliad: 10
Maes prawf ansawdd: Added Value
/ Pwysoliad: 5
Maes prawf ansawdd: Project Plan
/ Pwysoliad: 10
Price
/ Pwysoliad:
40
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Na
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
Section IV: Gweithdrefn
IV.1) Disgrifiad
IV.1.1) Y math o weithdrefn
Gweithdrefn gyfyngedig
IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)
The procurement is covered by the Government Procurement Agreement:
Ydy
IV.2) Gwybodaeth weinyddol
IV.2.1) Cyhoeddiad blaenorol mewn perthynas â’r weithdrefn hon
Rhif yr hysbysiad yn OJ S:
2022/S 000-002610
Section V: Dyfarnu contract
Rhif Contract: 1
Teitl: CRM - Implementation & Support
Dyfernir contract/lot:
Ydy
V.2 Dyfarnu contract
V.2.1) Y dyddiad y daeth y contract i ben
01/08/2022
V.2.2) Gwybodaeth am dendrau
Nifer y tendrau a ddaeth i law: 4
Nifer y tendrau a ddaeth i law drwy ddulliau electronig: 4
Dyfarnwyd y contract i gr?p o weithredwyr economaidd:
Na
V.2.3) Enw a chyfeiriad y contractwr
Global Data Management UK Ltd t// Data Harvesting
4272539
Bourne Gardens, Exeter Park Road
Bournemouth
BH2 5BD
UK
E-bost: dom@student-crm.co.uk
NUTS: UK
BBaCh yw’r contractwr:
Ydy
V.2.4) Gwybodaeth am werth y contract/lot (heb gynnwys VAT)
Cyfanswm gwerth y contract/lot: 249 000.00 GBP
V.2.5) Gwybodaeth am is-gontractio
Section VI: Gwybodaeth ategol
VI.4) Gweithdrefnau adolygu
VI.4.1) Corff adolygu
The Royal Courts of Justice
The Strand
London
WC2A 2LL
UK
VI.4.4) Y gwasanaeth lle y gellir cael gwybodaeth am y weithdrefn adolygu
London School of Hygiene & Tropical Medicine
Keppel Street
London
WC1E 7HT
UK
VI.5) Dyddiad anfon yr hysbysiad hwn
05/08/2022