Hysbysiad dyfarnu contract
Canlyniadau'r weithdrefn gaffael
Adran I:
Endid
contractio
I.1) Enw a chyfeiriad
University of Bristol
4th Floor, Augustine's Courtyard, Orchard Lane
Bristol
BS1 5DS
UK
Ffôn: +44 01179289000
E-bost: qx21853@bristol.ac.uk
NUTS: UKK11
Cyfeiriad(au) rhyngrwyd
Prif gyfeiriad: www.bristol.ac.uk
I.4) Y math o awdurdod contractio
Corff a lywodraethir gan gyfraith gyhoeddus
I.5) Prif weithgaredd
Addysg
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
II.1.1) Teitl
IT Service Management (ITSM) System
Cyfeirnod: IT-2303-016-PC_ 2591
II.1.2) Prif god CPV
48517000
II.1.3) Y math o gontract
Cyflenwadau
II.1.4) Disgrifiad byr
IT Service Management toolset to support the delivery of IT services to the university's staff and student community. The solution will deliver stability and longevity to support university's maturity roadmap, which will focus on the improvement of our ITSM working practices.
All requirements unless stated, must be ‘out-of-the box’ (OOTB) or UoB configurable with the right training and support materials. They must not require coding or development or be reliant on professional services.
The chosen solution must have the ability to provide out of the box workflows for the following processes which are aligned to ITIL best practice:
• Incident Management
• Change Management
• Release Management
• Service Request Management
• Problem Management
• Knowledge Management
• Service Asset and Configuration Management
• Service Level Management
• Service Catalogue Management
The solution must be Software as a Service and with data hosted by the provider in a cloud environment. It must be able to integrate with systems such as, but not limited to:
• Existing and future university systems, using a REST API or connectors
• Azure Active Directory for authentication
• Microsoft 365 for email
II.1.6) Gwybodaeth am lotiau
Mae’r contract hwn wedi’i rannu’n lotiau:
Na
II.1.7) Cyfanswm gwerth y caffaeliad
Gwerth heb gynnwys TAW: 660 000.00 GBP
II.2) Disgrifiad
II.2.2) Cod(au) CPV ychwanegol
48000000
II.2.3) Man cyflawni
Cod NUTS:
UKK11
II.2.4) Disgrifiad o’r caffaeliad
1 system
II.2.5) Meini prawf dyfarnu
Maes prawf ansawdd: Cost
/ Pwysoliad: 30
Maen prawf cost: Technical
/ Pwysoliad: 70
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Ydy
Disgrifiad o’r opsiynau:
Licence numbers may go up or down over the term of the contract
Professional Services as per tender documents
2 x 12 month contract extensions
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
Section IV: Gweithdrefn
IV.1) Disgrifiad
IV.1.1) Y math o weithdrefn
Gweithdrefn agored
IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)
The procurement is covered by the Government Procurement Agreement:
Ydy
IV.2) Gwybodaeth weinyddol
IV.2.1) Cyhoeddiad blaenorol mewn perthynas â’r weithdrefn hon
Rhif yr hysbysiad yn OJ S:
2023/S 000-012759
Section V: Dyfarnu contract
Rhif Contract: IT-2303-016-PC_2591
Teitl: IT Service Management System (ITSM)
Dyfernir contract/lot:
Ydy
V.2 Dyfarnu contract
V.2.1) Y dyddiad y daeth y contract i ben
01/08/2023
V.2.2) Gwybodaeth am dendrau
Nifer y tendrau a ddaeth i law: 11
Nifer y tendrau a ddaeth i law gan BBaChau: 10
Nifer y tendrau a dderbyniwyd gan dendrwyr o Aelod-wladwriaethau yr UE: 1
Nifer y tendrau a dderbyniwyd gan dendrwyr o Aelod-wladwriaethau nad ydynt yn aelodau o'r UE: 2
Nifer y tendrau a ddaeth i law drwy ddulliau electronig: 11
Dyfarnwyd y contract i gr?p o weithredwyr economaidd:
Na
V.2.3) Enw a chyfeiriad y contractwr
Halo Service Solutions Ltd
SC216980
86 Eastburn Tower, Eastburn Drive, Falkirk,
Falkirk
FK1 1TX
UK
NUTS: UKM76
BBaCh yw’r contractwr:
Ydy
V.2.4) Gwybodaeth am werth y contract/lot (heb gynnwys VAT)
Cyfanswm gwerth y contract/lot: 660 000.00 GBP
V.2.5) Gwybodaeth am is-gontractio
Section VI: Gwybodaeth ategol
VI.4) Gweithdrefnau adolygu
VI.4.1) Corff adolygu
University of Bristol
Bristol
UK
VI.4.2) Corff sy’n gyfrifol am weithdrefnau cyfryngu
Royal Courts of Justice
Strand
London
WC2A 2LL
UK
VI.5) Dyddiad anfon yr hysbysiad hwn
08/08/2023