Hysbysiad dyfarnu contract
Canlyniadau'r weithdrefn gaffael
Adran I:
Endid
contractio
I.1) Enw a chyfeiriad
Essex County Council
County Hall, Market Road
Chelmsford
CM1 1QH
UK
Person cyswllt: Ms Victoria Robertson
E-bost: victoria.robertson@essex.gov.uk
NUTS: UKH3
Cyfeiriad(au) rhyngrwyd
Prif gyfeiriad: https://www.essex.gov.uk/
Cyfeiriad proffil y prynwr: https://www.essex.gov.uk/
I.4) Y math o awdurdod contractio
Awdurdod rhanbarthol neu leol
I.5) Prif weithgaredd
Gwasanaethau cyhoeddus cyffredinol
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
II.1.1) Teitl
CO0591 Enterprise Service Management Solution
Cyfeirnod: DN760385
II.1.2) Prif god CPV
72000000
II.1.3) Y math o gontract
Gwasanaethau
II.1.4) Disgrifiad byr
Open tender completed for an Enterprise Service Management Solution.
II.1.6) Gwybodaeth am lotiau
Mae’r contract hwn wedi’i rannu’n lotiau:
Na
II.1.7) Cyfanswm gwerth y caffaeliad
Gwerth heb gynnwys TAW: 580 955.00 GBP
II.2) Disgrifiad
II.2.3) Man cyflawni
Cod NUTS:
UKH3
II.2.4) Disgrifiad o’r caffaeliad
Open Tender completed for an Enterprise Service Management (ESM) Solution. The Technical Requirement Document and Specification have been based on a review of the existing solution as well as, high-level and detailed requirements captured in workshops and meetings with internal business representatives and IT subject matter experts.
The purpose of this requirement is to ensure that the Authority is supported by the best
technology in its day to day operations. The Solution must be intuitive and easy for both
service providers and self-service users whilst enabling efficiencies and improvements
through automation and integration.
The Authority requires a customer-focused and commercially aware service management
approach which will enhance the overall experience for all employees, enabling them to
realise business outcomes with fewer IT-related or service limitations.
The ESM Solution will have a rolling contract term with a minimum 5-year period, with the
option to terminate the contract following a 2-year notice period. The earliest the 2-year
notice period can be implemented is from year 3 and at any point after this time period. The
2-year notice period allows for procurement and implementation of a new Solution.
Contract value is for definitive term of 5 years, from 12th August 2025 until 11th August 2030.
II.2.5) Meini prawf dyfarnu
Maes prawf ansawdd: Technical Quality
/ Pwysoliad: 55
Maes prawf ansawdd: Social Value
/ Pwysoliad: 5
Price
/ Pwysoliad:
40
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Na
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
Section IV: Gweithdrefn
IV.1) Disgrifiad
IV.1.1) Y math o weithdrefn
Gweithdrefn agored
IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)
The procurement is covered by the Government Procurement Agreement:
Ydy
IV.2) Gwybodaeth weinyddol
IV.2.1) Cyhoeddiad blaenorol mewn perthynas â’r weithdrefn hon
Rhif yr hysbysiad yn OJ S:
2025/S 000-005927
IV.2.9) Gwybodaeth am ddod â chais am gystadleuaeth i ben ar ffurf hysbysiad gwybodaeth ymlaen llaw
Ni fydd yr awdurdod contractio yn dyfarnu contractau pellach yn seiliedig ar yr hysbysiad gwybodaeth ymlaen llaw uchod
Section V: Dyfarnu contract
Rhif Contract: CO0591
Teitl: Enterprise Service Management Solution
Dyfernir contract/lot:
Ydy
V.2 Dyfarnu contract
V.2.1) Y dyddiad y daeth y contract i ben
25/07/2025
V.2.2) Gwybodaeth am dendrau
Nifer y tendrau a ddaeth i law: 6
Nifer y tendrau a ddaeth i law gan BBaChau: 4
Nifer y tendrau a ddaeth i law drwy ddulliau electronig: 6
Dyfarnwyd y contract i gr?p o weithredwyr economaidd:
Na
V.2.3) Enw a chyfeiriad y contractwr
Alemba Ltd
Salisbury House
Cambridge
CB1 2LA
UK
NUTS: UKH3
BBaCh yw’r contractwr:
Ydy
V.2.4) Gwybodaeth am werth y contract/lot (heb gynnwys VAT)
Cyfanswm gwerth y contract/lot: 580 955.00 GBP
V.2.5) Gwybodaeth am is-gontractio
Section VI: Gwybodaeth ategol
VI.4) Gweithdrefnau adolygu
VI.4.1) Corff adolygu
Royal Court of Justice
Strand
London
WC2A 2LL
UK
VI.5) Dyddiad anfon yr hysbysiad hwn
14/08/2025