Hysbysiad dyfarnu contract – cyfleustodau
Adran I:
Endid
contractio
I.1) Enw a chyfeiriad
United Utilities Water Limited
02366678
Lingley Mere Business Park
Warrington
WA5 3LP
UK
Person cyswllt: Oliver Marsden
E-bost: Oliver.Marsden@uuplc.co.uk
NUTS: UKD
Cyfeiriad(au) rhyngrwyd
Prif gyfeiriad: https://www.unitedutilities.com
Cyfeiriad proffil y prynwr: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/43984
I.6) Prif weithgaredd
Dŵr
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
II.1.1) Teitl
PRO004561 - Revenue Assurance Services
Cyfeirnod: PRO004561
II.1.2) Prif god CPV
72314000
II.1.3) Y math o gontract
Gwasanaethau
II.1.4) Disgrifiad byr
The purpose of this tender is to enter into a Framework Agreement with a number of Revenue Assurance Service providers. Working with the team at UUW, Suppliers will be responsible for providing data for Revenue Assurance Services, facilitating an industry leading solution design for processing customer data. The Revenue Assurance framework will principally enable UUW to work with a number of key Suppliers on Revenue Assurance projects. There are a number of current initiatives that would need to be supported along with any new ad-hoc initiatives that UUW wish to explore. Suppliers would also be requested to provide on a quarterly basis details on new initiatives and innovation that may be of interest to UUW within the scope of the Framework.
II.1.6) Gwybodaeth am lotiau
Mae’r contract hwn wedi’i rannu’n lotiau:
Ydy
II.1.7) Cyfanswm gwerth y caffaeliad
Cynnig isaf: / Y cynnig uchaf:
II.2) Disgrifiad
Rhif y Lot 1
II.2.1) Teitl
PRO004561 - Revenue Assurance Services
II.2.2) Cod(au) CPV ychwanegol
72314000
II.2.3) Man cyflawni
Cod NUTS:
UKD
II.2.4) Disgrifiad o’r caffaeliad
Provide routine, Cleanse and Append and Residency Validation Services.
Provide up to date market innovation in the Cleanse and Append and Residency Validation area to enable continuously improving processing of data to optimise results.
• The processing of residential records to validate and improve the accuracy of core customer data. For individuals this includes correcting customer’s names, addresses, dates of birth, and contact information.
• Address matching using the providers own data sources to validate the customer address
• Return of enriched data for processing to the billing system to update customer accounts.
• Other applicable Cleanse and Append Services
Cleanse and Append General Assumptions
• Only domestic customers will be included in the data cleanse and append activities
• Only name and date of birth will be cleansed via the one off / cyclical cleanse and append solution
• We may require the de-duplicating of records in the processing
• Both ‘Primary’ and ‘Associate’ customers flagged as ‘show on bill’ will be subject to cleanse and append activities
• To mitigate any adverse customer service impacts as a result of enrichment to UUW core data supplier’s solutions must include sufficient logic to determine high confidence matches.
• Supplier solutions need to be configurable to reflect any specific UUW business rules where data conflicts may be presented as a result of matching routines
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Na
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
Rhif y Lot 2
II.2.1) Teitl
PRO004561 - Revenue Assurance Services
II.2.2) Cod(au) CPV ychwanegol
72314000
II.2.3) Man cyflawni
Cod NUTS:
UKD
II.2.4) Disgrifiad o’r caffaeliad
Provide ad-hoc Occupier Identification (Void Management) Services as required.
Provide additional ad-hoc Revenue Assurance Services as required.
The processing of all void properties to establish an occupier, so that these occupants can be contacted and billed for the charges at that property. The provider should be able to accurately identify who is occupying a given address using a range of their own data sources. All potential occupiers should be scored with a single occupier returned to UUW along with a rating, so UUW has confidence to contact the customer.
As per published Scope of Services,
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Na
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
Section IV: Gweithdrefn
IV.1) Disgrifiad
IV.1.1) Y math o weithdrefn
negodi gyda galwad am gystadleuaeth
IV.1.3) Gwybodaeth am gytundeb fframwaith neu system brynu ddynamig
Mae'r broses gaffael yn golygu sefydlu cytundeb fframwaith gydag un gweithredwr.
IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)
The procurement is covered by the Government Procurement Agreement:
Na
IV.2) Gwybodaeth weinyddol
IV.2.1) Cyhoeddiad blaenorol mewn perthynas â’r weithdrefn hon
Rhif yr hysbysiad yn OJ S:
2022/S 000-033239
Section V: Dyfarnu contract
Rhif Contract: 1
Teitl: PRO004561 - Revenue Assurance Services - Lot 1
Dyfernir contract/lot:
Ydy
V.2 Dyfarnu contract
V.2.1) Y dyddiad y daeth y contract i ben
01/09/2023
V.2.2) Gwybodaeth am dendrau
Dyfarnwyd y contract i gr?p o weithredwyr economaidd:
Na
V.2.5) Gwybodaeth am is-gontractio
Section V: Dyfarnu contract
Teitl: PRO004561 - Revenue Assurance Services - Lot 2
Dyfernir contract/lot:
Ydy
V.2 Dyfarnu contract
V.2.1) Y dyddiad y daeth y contract i ben
01/09/2023
V.2.2) Gwybodaeth am dendrau
Dyfarnwyd y contract i gr?p o weithredwyr economaidd:
Na
V.2.5) Gwybodaeth am is-gontractio
Section V: Dyfarnu contract
Teitl: PRO004561 - Revenue Assurance Services - Lot 2
Dyfernir contract/lot:
Ydy
V.2 Dyfarnu contract
V.2.1) Y dyddiad y daeth y contract i ben
01/09/2023
V.2.2) Gwybodaeth am dendrau
Dyfarnwyd y contract i gr?p o weithredwyr economaidd:
Na
V.2.5) Gwybodaeth am is-gontractio
Section VI: Gwybodaeth ategol
VI.4) Gweithdrefnau adolygu
VI.4.1) Corff adolygu
High Court of England & Wales
City of Westminster
London
UK
VI.4.2) Corff sy’n gyfrifol am weithdrefnau cyfryngu
United Utilities
Lingley Mere Business Park
Warrington
WA5 3LP
UK
VI.4.4) Y gwasanaeth lle y gellir cael gwybodaeth am y weithdrefn adolygu
United Utilities
Lingley Mere Business Park
Warrington
WA5 3LP
UK
VI.5) Dyddiad anfon yr hysbysiad hwn
06/12/2023