HYSBYSIAD O GONTRACT - CENEDLAETHOL
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| SERVICES |
1 Manylion yr Awdurdod
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1.1
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Enw a Chyfeiriad yr Awdurdod
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Transport for Wales |
Procurement, 3 Llys Cadwyn, Taff Street, |
Pontypridd |
CF37 4TH |
UK |
Lewis Evans |
+44 2921673434 |
procurement@tfw.wales |
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https://tfw.wales
https://etenderwales.bravosolution.co.uk/home.html
https://etenderwales.bravosolution.co.uk/home.html |
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1.2
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Cyfeiriad ar gyfer cael dogfennaeth
Fel yn I.1
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1.3
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Mae'n rhaid dychwelyd dogfennau wedi'u cwblhau at:
Fel yn I.1
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2 Manylion y Contract
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2.1
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Teitl
TfW - C000632.00 - Driver Training in Customer Service and Experience
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2.2
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Disgrifiad o'r nwyddau neu'r gwasanaethau sydd eu hangen
Transport for Wales (TfW) is looking to engage with a suitably qualified supplier to provide training services in Customer Service and Experience for TRAWSCymru Drivers.
Full ITT Documentation and all further information can be found on eTenderWales (https://etenderwales.bravosolution.co.uk/web/login.shtml) under project_49392 itt_92424
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=117535
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2.3
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Cod a Dosbarthiad yr Hysbysiad
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79342300 |
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Customer services |
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80000000 |
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Education and training services |
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80500000 |
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Training services |
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80510000 |
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Specialist training services |
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80511000 |
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Staff training services |
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80522000 |
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Training seminars |
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80530000 |
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Vocational training services |
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80570000 |
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Personal development training services |
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85 |
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Transport for Wales |
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1000 |
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WALES |
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1010 |
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West Wales and The Valleys |
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1011 |
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Isle of Anglesey |
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1012 |
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Gwynedd |
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1013 |
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Conwy and Denbighshire |
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1014 |
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South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
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1015 |
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Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
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1016 |
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Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
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1017 |
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Bridgend and Neath Port Talbot |
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1018 |
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Swansea |
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1020 |
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East Wales |
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1021 |
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Monmouthshire and Newport |
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1022 |
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Cardiff and Vale of Glamorgan |
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1023 |
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Flintshire and Wrexham |
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1024 |
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Powys |
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2.4
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Cyfanswm maint neu gwmpas y tendr
The purpose of the contract is to ensure there is a level of consistency of excellence in customer service and experience throughout TfW modes of transport. TfW need to ensure we deliver the correct level of training, that helps strengthen our business. To ensure we aid learning and deliver that consistent training package, we require support from a training provider that will share knowledge and has the ability to help us understand the requirements to succeed in delivering the correct materials.
Some public transport driver communities are not direct employees of TfW, and we are looking to ensure they also meet our standards, both in safety and in delivering excellent customer service. Offering and delivering an effective training course will ensure there is a set standard in delivering this service.
Contract Duration is 2yrs with option to extend in 12 month increments up to a total of a further 3yrs, dependant upon funding, and requirements at that time. Initial requirements in Year 1 are potentially up to £50k on a call-off basis.
Full ITT Documentation and all further information can be found on eTenderWales (https://etenderwales.bravosolution.co.uk/web/login.shtml) under project_49392 itt_92424
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3 Amodau ar gyfer Cymryd Rhan
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3.1
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Safonau gofynnol a'r cymhwyster sydd ei angen
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4 Gwybodaeth Weinyddol
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4.1
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Math o Weithdrefn
Un cam
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4.2
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Rhif cyfeirnod a roddwyd i'r hysbysiad gan yr awdurdod contractio
C000632.00
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4.3
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Terfynau Amser
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Terfyn amser ar gyfer derbyn tendrau wedi'u cwblhau
30
- 03
- 2022
Amser 12:00
Dyddiad dyfarnu amcangyfrifedig
20
- 04
- 2022 |
4.5
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Yr iaith neu'r ieithoedd y gellir ei/eu defnyddio i lunio tendrau neu geisiadau i gymryd rhan
EN
CY
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4.6
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Blwch Postio Cyflwyno Tendrau
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5 Gwybodaeth Arall
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5.1
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Gwybodaeth Ychwanegol
Please note any and all questions are to be submitted and will be responded to via the eTenderWales portal.
Full ITT Documentation and all further information can be found on eTenderWales (https://etenderwales.bravosolution.co.uk/web/login.shtml) under project_49392 itt_92424
(WA Ref:117535)
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5.2
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Dogfennaeth Ychwanegol
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5.3
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Dyddiad cyhoeddi'r hysbysiad hwn
16
- 02
- 2022 |