Crynodeb
- OCID:
- ocds-kuma6s-161841
- Cyhoeddwyd gan:
- NPTC Group of Colleges
- ID Awudurdod:
- AA0270
- Dyddiad cyhoeddi:
- 19 Chwefror 2026
- Dyddiad Cau:
- -
- Math o hysbysiad:
- Hysbysiad Tybiannol
- Mae ganddo ddogfennau:
- Nac Ydi
- Wedi SPD:
- Nac Ydi
- Mae ganddo gynllun lleihau carbon:
- Nac Ydi
Crynodeb
At Neath Port Talbot College (T/A NPTC Group of Colleges) communication is key to how we-engage with our students, staff and businesses. Whilst the telephone system has vastly reduced in recent years, with other forms of communication being more prevalent, a telephone still has its place in many areas including during enrolment and daily College operations
Currently the College has one Microsoft Team telephony system with one Contact Centre system that integrates with a Customer Relations Management solution.
Please respond by the 06 March 2026
The College is seeking ways in which to leverage the full potential of Microsoft Teams telephony system whilst ensuring that calls are directed to the appropriate team to deliver the best experience for our students, staff and businesses.
AI and advanced analytics are exploratory at this stage and will be assessed for future potential rather than assumed as in-scope deliverables.
The NPTC are seeking to publish a competitive tender for a Telephone System Contract. NPTC would like to conduct a questionnaire survey.
Testun llawn y rhybydd
HYSBYSIAD TYBIANNOL – CENEDLAETHOL
|
| SERVICES |
1 Manylion yr Awdurdod
|
1.1
|
Enw a Chyfeiriad yr Awdurdod
|
|
NPTC Group of Colleges |
Neath Campus, Dwr-Y-Felin Road, |
Neath |
SA10 7RF |
UK |
Amanda Young |
+44 1619740945 |
a.young@thecpc.ac.uk |
|
| http://www.nptcgroup.ac.uk |
|
1.2
|
Cyfeiriad ar gyfer cael gwybodaeth bellach
NPTC Group of Colleges |
Neath Campus, Dwr-Y-Felin Road, |
Neath |
SA10 7RF |
UK |
|
+44 7918846780 |
|
|
| http://www.nptcgroup.ac.uk |
|
2 Manylion y Contract
|
2.1
|
Teitl
NPTC Telephone System
|
2.2
|
Disgrifiad o'r nwyddau neu'r gwasanaethau sydd eu hangen
At Neath Port Talbot College (T/A NPTC Group of Colleges) communication is key to how we-engage with our students, staff and businesses. Whilst the telephone system has vastly reduced in recent years, with other forms of communication being more prevalent, a telephone still has its place in many areas including during enrolment and daily College operations
Currently the College has one Microsoft Team telephony system with one Contact Centre system that integrates with a Customer Relations Management solution.
Please respond by the 06 March 2026
The College is seeking ways in which to leverage the full potential of Microsoft Teams telephony system whilst ensuring that calls are directed to the appropriate team to deliver the best experience for our students, staff and businesses.
AI and advanced analytics are exploratory at this stage and will be assessed for future potential rather than assumed as in-scope deliverables.
The NPTC are seeking to publish a competitive tender for a Telephone System Contract. NPTC would like to conduct a questionnaire survey. |
2.3
|
Cod a Dosbarthiad yr Hysbysiad
|
|
|
|
|
32429000 |
|
Telephone network equipment |
|
32552310 |
|
Digital telephone exchanges |
|
45314100 |
|
Installation of telephone exchanges |
|
50334110 |
|
Telephone network maintenance services |
|
50334120 |
|
Upgrade services of telephone switching equipment |
|
64213000 |
|
Shared-business telephone network services |
|
64214000 |
|
Dedicated-business telephone network services |
|
64220000 |
|
Telecommunication services except telephone and data transmission services |
|
|
|
|
|
1014 |
|
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
|
1017 |
|
Bridgend and Neath Port Talbot |
|
1018 |
|
Swansea |
|
3 Gwybodaeth Weinyddol
|
3.1
|
Rhif cyfeirnod a roddwyd i'r hysbysiad gan yr awdurdod contractio
CA17239 |
3.2
|
Dyddiad Dechrau Amcangyfrifedig y Weithdrefn Ddyfarnu
01
- 05
- 2026 |
4 Gwybodaeth Arall
|
4.1
|
Gwybodaeth Ychwanegol
please go to https://supplers.multiquote.com for the additional information
(WA Ref:161841)
|
4.2
|
Lawrlwytho Dogfennaeth Ychwanegol
Dd/g
|
4.3
|
Dyddiad cyhoeddi'r hysbysiad hwn
19
- 02
- 2026 |
Codio
Categorïau nwyddau
| ID |
Teitl
|
Prif gategori
|
| 32429000 |
Cyfarpar rhwydwaith ffôn |
Cyfarpar rhwydwaith |
| 32552310 |
Cyfnewidfeydd ffôn digidol |
Cyfarpar trydanol ar gyfer teleffoni llinell neu delegraffiaeth llinell |
| 45314100 |
Gosod cyfnewidfeydd ffôn |
Gosod cyfarpar telathrebu |
| 50334110 |
Gwasanaethau cynnal a chadw rhwydweithiau ffôn |
Gwasanaethau atgyweirio a chynnal a chadw cyfarpar teleffoni llinell a thelegraffiaeth llinell |
| 64213000 |
Gwasanaethau rhwydwaith ffôn busnes a rennir |
Gwasanaethau ffôn a throsglwyddo data |
| 64214000 |
Gwasanaethau rhwydwaith ffôn busnes penodedig |
Gwasanaethau ffôn a throsglwyddo data |
| 64220000 |
Gwasanaethau telathrebu heblaw gwasanaethau ffôn a throsglwyddo data |
Gwasanaethau telathrebu |
| 50334120 |
Gwasanaethau uwchraddio cyfarpar switsio ffôn |
Gwasanaethau atgyweirio a chynnal a chadw cyfarpar teleffoni llinell a thelegraffiaeth llinell |
Lleoliadau Dosbarthu
| ID |
Disgrifiad
|
| 1018 |
Abertawe |
| 1014 |
De-orllewin Cymru (Sir Gaerfyrddin, Sir Benfro, Ceredigion) |
| 1017 |
Pen-y-bont ar Ogwr a Castell-Nedd Port Talbot |
Cyfyngiadau Rhanbarthol ar y Rhybuddion
Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.
| ID |
Disgrifiad
|
|
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.
|
Ynglŷn â'r prynwr
- Prif gyswllt:
- a.young@thecpc.ac.uk
- Cyswllt gweinyddol:
- N/a
- Cyswllt technegol:
- N/a
- Cyswllt arall:
- N/a
Gwybodaeth bellach
|
Dyddiad
|
Manylion
|
|
Nid oes unrhyw wybodaeth bellach wedi'i lanlwytho.
|