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Hysbysiad Tybiannol

Out of Hours Telephone Service

  • Cyhoeddwyd gyntaf: 05 Ionawr 2024
  • Wedi'i addasu ddiwethaf: 05 Ionawr 2024

Cynnwys

Crynodeb

OCID:
ocds-kuma6s-137756
Cyhoeddwyd gan:
Trivallis
ID Awudurdod:
AA0787
Dyddiad cyhoeddi:
05 Ionawr 2024
Dyddiad Cau:
-
Math o hysbysiad:
Hysbysiad Tybiannol
Mae ganddo ddogfennau:
Yndi
Wedi SPD:
Nac Ydi
Mae ganddo gynllun lleihau carbon:
Nac Ydi

Crynodeb

Provision of an Out of Hours emergency repairs telephone answering service for tenants of rented accommodation, leaseholders and shared ownership properties owned or managed by Trivallis. The service will be required when the Trivallis Offices are not in operation as follows:- Weekdays: - 4.30pm – 8.30 am Weekends: - (Friday 4.30 pm – Monday 8.30 am). Bank Holidays: - 24 Hours Staff Training days: - 8.30 am – 4.30 pm (allow up to 4 per annum) Christmas Closure (Christmas Eve – First working day after 1st January Other days as and when required: - to include possible evacuation of Trivallis Offices or failure of their telephone system – maximum of up to 3 working days in any single incident, subject to severity. In addition to provide the service for such events as Tennant Fun Day(s), Annual Staff Conference, Customer Services Training as and when required.

Testun llawn y rhybydd

HYSBYSIAD TYBIANNOL – CENEDLAETHOL

SERVICES

1 Manylion yr Awdurdod

1.1

Enw a Chyfeiriad yr Awdurdod


Trivallis Ltd

Ty Pennant, Mill Street,

Pontypridd

CF37 2SW

UK

Adam Challonder

+44 1443494609

adam.challonder@trivallis.co.uk

https://trivallis.co.uk

1.2

Cyfeiriad ar gyfer cael gwybodaeth bellach


Trivallis

Ty Pennant, Mill Street,

Pontypridd

CF37 2SW

UK


+44 1443494609


https://www.trivallis.co.uk

2 Manylion y Contract

2.1

Teitl

Out of Hours Telephone Service

2.2

Disgrifiad o'r nwyddau neu'r gwasanaethau sydd eu hangen

Provision of an Out of Hours emergency repairs telephone answering service for tenants of rented accommodation, leaseholders and shared ownership properties owned or managed by Trivallis.

The service will be required when the Trivallis Offices are not in operation as follows:-

Weekdays: - 4.30pm – 8.30 am

Weekends: - (Friday 4.30 pm – Monday 8.30 am).

Bank Holidays: - 24 Hours

Staff Training days: - 8.30 am – 4.30 pm (allow up to 4 per annum)

Christmas Closure (Christmas Eve – First working day after 1st January

Other days as and when required: - to include possible evacuation of Trivallis Offices or failure of their telephone system – maximum of up to 3 working days in any single incident, subject to severity.

In addition to provide the service for such events as Tennant Fun Day(s), Annual Staff Conference, Customer Services Training as and when required.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=137756.

2.3

Cod a Dosbarthiad yr Hysbysiad

64200000 Telecommunications services
64210000 Telephone and data transmission services
64211000 Public-telephone services
64212000 Mobile-telephone services
64214000 Dedicated-business telephone network services
64214200 Telephone switchboard services
64216000 Electronic message and information services
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)

3 Gwybodaeth Weinyddol

3.1

Rhif cyfeirnod a roddwyd i'r hysbysiad gan yr awdurdod contractio

N/a

3.2

Dyddiad Dechrau Amcangyfrifedig y Weithdrefn Ddyfarnu

  01 - 03 - 2024

4 Gwybodaeth Arall

4.1

Gwybodaeth Ychwanegol

Please see attached Pre market engagement document for further information and instruction.

(WA Ref:137756)

4.2

Lawrlwytho Dogfennaeth Ychwanegol

Trivallis Pre-Market Engagement Document - Out of hours phone service

4.3

Dyddiad cyhoeddi'r hysbysiad hwn

  05 - 01 - 2024

Codio

Categorïau nwyddau

ID Teitl Prif gategori
64211000 Cyhoeddiadau Gwasanaethau ffôn a throsglwyddo data
64210000 Gwasanaethau ffôn a throsglwyddo data Gwasanaethau telathrebu
64212000 Gwasanaethau ffôn symudol Gwasanaethau ffôn a throsglwyddo data
64216000 Gwasanaethau negeseuon a gwybodaeth electronig Gwasanaethau ffôn a throsglwyddo data
64214000 Gwasanaethau rhwydwaith ffôn busnes penodedig Gwasanaethau ffôn a throsglwyddo data
64214200 Gwasanaethau switsfwrdd ffôn Gwasanaethau rhwydwaith ffôn busnes penodedig
64200000 Gwasanaethau telathrebu Gwasanaethau post a thelathrebu

Lleoliadau Dosbarthu

ID Disgrifiad
1015 Cymoedd Canalog (Merthyr Tudful, Rhondda Cynon Taf)

Cyfyngiadau Rhanbarthol ar y Rhybuddion

Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.

ID Disgrifiad
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.

Ynglŷn â'r prynwr

Prif gyswllt:
adam.challonder@trivallis.co.uk
Cyswllt gweinyddol:
N/a
Cyswllt technegol:
N/a
Cyswllt arall:
N/a

Gwybodaeth bellach

Dyddiad Manylion
Nid oes unrhyw wybodaeth bellach wedi'i lanlwytho.

Cwestiynau ac Atebion

Gofyn unrhyw gwestiynau y gall fod gennych ynghylch yr hysbysiad hwn i'r prynwr. Er mwyn gofyn cwestiwn neu gwestiynau i'r prynwr cliciwch ar y botwm "Gweld Cwestiynau ac Atebion".

Dogfennau Ychwanegol

Mae'r dogfennau ychwanegol canlynol wedi'u hatodi i'r hysbysiad hwn. I gael y dogfennau hyn, dewiswch enwau'r ffeiliau unigol isod.

Dogfennau cyfredol

Dogfennau wedi'u disodli

Nid oes unrhyw fersiynau blaenorol o'r dogfennau hyn


0800 222 9004

Mae'r llinellau ar agor rhwng 8:30am a 5pm o ddydd Llun i ddydd Gwener.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.