Hysbysiad contract
Adran I:
Endid
contractio
I.1) Enw a chyfeiriad
British Council
1 Redman Place
London
E20 1JQ
UK
Person cyswllt: Priyanka Alawattegama
E-bost: priyanka.alawattegama@britishcouncil.org
NUTS: UK
Cyfeiriad(au) rhyngrwyd
Prif gyfeiriad: www.britishcouncil.org
Cyfeiriad proffil y prynwr: https://in-tendhost.co.uk/britishcouncil
I.3) Cyfathrebu
Mae'r dogfennau caffael ar gael ar gyfer mynediad uniongyrchol anghyfyngedig a llawn, yn rhad ac am ddim ar:
https://in-tendhost.co.uk/britishcouncil
Gellir cael gwybodaeth ychwanegol o'r cyfeiriad uchod
Rhaid anfon tendrau neu geisiadau i gymryd rhan yn electronig at:
https://in-tendhost.co.uk/britishcouncil
Rhaid anfon tendrau neu geisiadau i gymryd rhan i'r cyfeiriad uchod:
I.4) Y math o awdurdod contractio
Corff a lywodraethir gan gyfraith gyhoeddus
I.5) Prif weithgaredd
Arall: Registered Charity
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
II.1.1) Teitl
UK_169_Global Confidential raising concerns platform with an integrated case management system
Cyfeirnod: BC/03314
II.1.2) Prif god CPV
72000000
II.1.3) Y math o gontract
Gwasanaethau
II.1.4) Disgrifiad byr
The British Council is retendering for a 24/7/365 branded Raising Concerns confidential helpline to provide a platform to enable staff, customers, partners, contractors, consultants, etc. to report incidents concerns and suspicions relating to serious wrongdoing about:• the safety of children or vulnerable adults• fraudulent activity• harassment• significant breaches of our Code of Conduct (British Council employees only).The service is to be provided by a third party creating a separation with the organisation, providing opportunity to report concerns across a number of communication systems, catering for a range of different languages, that will be regulatory and legally compliant across all jurisdictions. Through tender we would seek to replicate the current level of service to minimise disruption to end users with addition of an integrated case management system to allow us to follow up and track cases more efficiently. improving the end user experience.
II.1.6) Gwybodaeth am lotiau
Mae’r contract hwn wedi’i rannu’n lotiau:
Na
II.2) Disgrifiad
II.2.2) Cod(au) CPV ychwanegol
72000000
48445000
II.2.3) Man cyflawni
Cod NUTS:
UK
Prif safle neu fan cyflawni:
II.2.4) Disgrifiad o’r caffaeliad
The British Council is retendering for a 24/7/365 branded Raising Concerns confidential helpline to provide a platform to enable staff, customers, partners, contractors, consultants, etc. to report incidents concerns and suspicions relating to serious wrongdoing about:• the safety of children or vulnerable adults• fraudulent activity• harassment• significant breaches of our Code of Conduct (British Council employees only).The service is to be provided by a third party creating a separation with the organisation, providing opportunity to report concerns across a number of communication systems, catering for a range of different languages, that will be regulatory and legally compliant across all jurisdictions. Through tender we would seek to replicate the current level of service to minimise disruption to end users with addition of an integrated case management system to allow us to follow up and track cases more efficiently. improving the end user experience.
II.2.5) Meini prawf dyfarnu
Nid pris yw’r unig faen prawf dyfarnu a dim ond yn y dogfennau caffael y mae’r holl feini prawf wedi’u nodi
II.2.7) Hyd y contract, y cytundeb fframwaith neu’r system brynu ddynamig
Hyd mewn misoedd: 36
Gall y contract hwn gael ei adnewyddu: Ydy
Disgrifiad o’r adnewyddiadau:
The Contract awarded will be for a duration of 3 years with an option for an extension for up to an additional of 7 extensions of 12 months duration each.
II.2.9) Gwybodaeth am y cyfyngiadau ar nifer yr ymgeiswyr a gaiff eu gwahodd
II.2.10) Gwybodaeth am amrywiadau
Derbynnir amrywiadau:
Na
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Na
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
II.2.14) Gwybodaeth ychwanegol
Section III: Gwybodaeth gyfreithiol, economaidd, ariannol a thechnegol
III.1) Amodau ar gyfer cymryd rhan
III.1.1) Addasrwydd i ymgymryd â’r gweithgaredd proffesiynol, gan gynnwys gofynion mewn perthynas â chofrestru ar gofrestri proffesiynol neu gofrestri masnach
Rhestr a disgrifiad byr o’r amodau:
III.2) Amodau sy’n gysylltiedig â’r contract
Section IV: Gweithdrefn
IV.1) Disgrifiad
IV.1.1) Y math o weithdrefn
Gweithdrefn agored
IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)
The procurement is covered by the Government Procurement Agreement:
Ydy
IV.2) Gwybodaeth weinyddol
IV.2.2) Terfyn amser i dendrau neu geisiadau i gymryd rhan ddod i law
Dyddiad:
14/02/2024
Amser lleol: 10:00
IV.2.4) Ym mha iaith/ieithoedd y gellir cyflwyno tendrau neu geisiadau i gymryd rhan
EN
IV.2.7) Amodau ar gyfer agor tendrau
Dyddiad:
14/02/2024
Amser lleol: 10:15
Place:
Section VI: Gwybodaeth ategol
VI.1) Gwybodaeth am ailddigwydd
Caffaeliad cylchol yw hwn:
Na
VI.4) Gweithdrefnau adolygu
VI.4.1) Corff adolygu
The High Court
Royal Courts of Justice, Strand
London
WC2A 2LL
UK
VI.4.3) Gweithdrefn adolygu
Gwybodaeth fanwl gywir am y terfyn(au) amser ar gyfer gweithdrefnau adolygu:
VI.5) Dyddiad anfon yr hysbysiad hwn
15/01/2024