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Dyfarnu Contract

East of England Crisis Text Support Service

  • Cyhoeddwyd gyntaf: 28 Ionawr 2026
  • Wedi'i addasu ddiwethaf: 28 Ionawr 2026
  • Fersiwn: N/A
  • Cofnodi Diddordeb

     

  • Efallai na fydd y ffeil hon yn gwbl hygyrch.

  •  

Eicon Gwybodaeth

Nid yw'r prynwr yn defnyddio'r wefan hon i weinyddu'r hysbysiad.

I gofnodi eich diddordeb neu gael gwybodaeth neu ddogfennau ychwanegol, darllenwch y cyfarwyddiadau yn Nhestun Llawn yr Hysbysiad. (NODER: Nid oes angen ymateb i Hysbysiadau Dyfarnu Contractau a Hysbysiadau Gwybodaeth Ymlaen Llaw fel arfer)

Cynnwys

Crynodeb

OCID:
Cyhoeddwyd gan:
NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD
ID Awudurdod:
AA82774
Dyddiad cyhoeddi:
28 Ionawr 2026
Dyddiad Cau:
-
Math o hysbysiad:
Dyfarnu Contract
Mae ganddo ddogfennau:
Nac Ydi
Wedi SPD:
Nac Ydi
Mae ganddo gynllun lleihau carbon:
AMH

Crynodeb

The East of England NHS Collaborative Procurement Hub (“EoECPH”), acting on behalf of Cambridgeshire & Peterborough Integrated Care Board (the “Authority”) is intending to award a contract to a sole Provider for the provision of a regional East of England 24/7 all age Crisis Text Support Service.<br/><br/>The host Contracting Authority is Cambridgeshire & Peterborough Integrated Care Board (ICB). <br/><br/>The services to be provided under the Contract are for the benefit of all Integrated Care Boards and Integrated Care Systems within the East of England region:<br/><br/>• NHS CAMBRIDGESHIRE AND PETERBOROUGH (C&P)<br/>• NHS NORFOLK AND WAVENEY (NWPC)<br/>• NHS SUFFOLK AND NORTH EAST ESSEX (SNEE)<br/>• NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES (BLMK)<br/>• NHS HERTFORDSHIRE AND WEST ESSEX (HWE)<br/>• NHS MID AND SOUTH ESSEX (MSE)

Testun llawn y rhybydd

Hysbysiad dyfarnu contract

Canlyniadau'r weithdrefn gaffael

Adran I: Endid contractio

I.1) Enw a chyfeiriad

NHS Cambridgeshire and Peterborough Integrated Care Board

Gemini House, Bartholomew's Walk, Cambridgeshire Business Park, Angel Drove

Ely

CB7 4EA

UK

Person cyswllt: Hanna Chipchase

E-bost: hanna.chipchase@eoecph.nhs.uk

NUTS: UKH12

Cyfeiriad(au) rhyngrwyd

Prif gyfeiriad: https://www.cpics.org.uk/

Cyfeiriad proffil y prynwr: https://www.cpics.org.uk/

I.4) Y math o awdurdod contractio

Corff a lywodraethir gan gyfraith gyhoeddus

I.5) Prif weithgaredd

Iechyd

Adran II: Gwrthrych

II.1) Cwmpas y caffaeliad

II.1.1) Teitl

East of England Crisis Text Support Service

II.1.2) Prif god CPV

85100000

 

II.1.3) Y math o gontract

Gwasanaethau

II.1.4) Disgrifiad byr

The East of England NHS Collaborative Procurement Hub (“EoECPH”), acting on behalf of Cambridgeshire & Peterborough Integrated Care Board (the “Authority”) is intending to award a contract to a sole Provider for the provision of a regional East of England 24/7 all age Crisis Text Support Service.<br/><br/>The host Contracting Authority is Cambridgeshire & Peterborough Integrated Care Board (ICB). <br/><br/>The services to be provided under the Contract are for the benefit of all Integrated Care Boards and Integrated Care Systems within the East of England region:<br/><br/>• NHS CAMBRIDGESHIRE AND PETERBOROUGH (C&P)<br/>• NHS NORFOLK AND WAVENEY (NWPC)<br/>• NHS SUFFOLK AND NORTH EAST ESSEX (SNEE)<br/>• NHS BEDFORDSHIRE, LUTON AND MILTON KEYNES (BLMK)<br/>• NHS HERTFORDSHIRE AND WEST ESSEX (HWE)<br/>• NHS MID AND SOUTH ESSEX (MSE)

II.1.6) Gwybodaeth am lotiau

Mae’r contract hwn wedi’i rannu’n lotiau: Na

II.1.7) Cyfanswm gwerth y caffaeliad

Gwerth heb gynnwys TAW: 2 108 800.00 GBP

II.2) Disgrifiad

II.2.2) Cod(au) CPV ychwanegol

85323000

II.2.3) Man cyflawni

Cod NUTS:

UKH


Prif safle neu fan cyflawni:

East of England Region

II.2.4) Disgrifiad o’r caffaeliad

This notice is an intention to award a contract under the PSR competitive process.<br/><br/>The approximate lifetime value of the contract is £2,108,800 over the maximum 3 year contract duration (2+1 term).<br/><br/>The services are intended to be provided from 31/03/2026 until 30/03/2028, with an option to extend for a further 1 year period until 30/03/2029.<br/><br/>This is a new service for the East of England region. C&P ICB have an existing crisis text service provision, however this will be captured under this regional contract following this procurement process.<br/><br/>Description of Services<br/><br/>The East of England NHS Collaborative Procurement Hub (“EoECPH”), acting on behalf of Cambridgeshire & Peterborough Integrated Care Board (the “Authority”) is intending to award a sole Provider for the provision of a regional East of England 24/7 all age Crisis Text Support Service.<br/><br/>The Crisis Text Service should provide urgent, confidential, and accessible support via text messaging for individuals of all ages experiencing a mental health crisis. This service aims to offer timely crisis text intervention, emotional support, and appropriate referrals to further care. It provides a support tool that can be seamlessly integrated into the NHS to address mental health crises effectively to ensure people do not fall between gaps across services.

II.2.5) Meini prawf dyfarnu

Maes prawf ansawdd: Key Criteria / Pwysoliad: 75

Price / Pwysoliad:  25

II.2.11) Gwybodaeth am opsiynau

Opsiynau: Na

II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd

Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd: Na

Section IV: Gweithdrefn

IV.1) Disgrifiad

IV.1.1) Y math o weithdrefn

Gweithdrefn agored

IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)

The procurement is covered by the Government Procurement Agreement: Ydy

IV.2) Gwybodaeth weinyddol

IV.2.1) Cyhoeddiad blaenorol mewn perthynas â’r weithdrefn hon

Rhif yr hysbysiad yn OJ S:

2025/S 000-056096

Section V: Dyfarnu contract

Dyfernir contract/lot: Ydy

V.2 Dyfarnu contract

V.2.1) Y dyddiad y daeth y contract i ben

23/01/2026

V.2.2) Gwybodaeth am dendrau

Nifer y tendrau a ddaeth i law: 3

Nifer y tendrau a ddaeth i law gan BBaChau: 3

Nifer y tendrau a ddaeth i law drwy ddulliau electronig: 3

Dyfarnwyd y contract i gr?p o weithredwyr economaidd: Na

V.2.3) Enw a chyfeiriad y contractwr

NXG Enterprises

86-90 Paul Street, London, EC2A 4NE

London

EC2A 4NE

UK

Ffôn: +44 3332100949

NUTS: UK

BBaCh yw’r contractwr: Ydy

V.2.4) Gwybodaeth am werth y contract/lot (heb gynnwys VAT)

Amcangyfrif cychwynnol o gyfanswm gwerth y contract/lot: 2 400 000.00 GBP

Cyfanswm gwerth y contract/lot: 2 108 800.00 GBP

V.2.5) Gwybodaeth am is-gontractio

Section VI: Gwybodaeth ategol

VI.3) Gwybodaeth ychwanegol

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 6th February 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>Written representations should be emailed to estates&digital@eoecph.nhs.uk.<br/><br/>The award decision-makers were as set out below:<br/>• Bedfordshire, Luton and Milton Keynes Integrated Care Board (ICB)<br/> Mental Health Programme Manager<br/>Business & Transformation Manager for Milton Keynes Mental Health Services<br/><br/>• Cambridge and Peterborough Integrated Care Board (ICB)<br/> Delivery Partner<br/><br/>• Hertfordshire and West Essex Integrated Care Board (ICB)<br/> CYPMHS Senior Commissioning Manager <br/> Senior Commissioning Manager <br/><br/>• Hertfordshire and West Essex Integrated Care System (ICS)<br/> Deputy Head of Adult Mental Health<br/> <br/>• Mid and South Essex Integrated Care System (ICS)<br/> Lead for Mental Health (inc Learning Disability & Specialist Commissioning) <br/> Quality Lead Nurse for Mental Health <br/> <br/>• Norfolk and Suffolk NHS Foundation Trust<br/> Social Worker & AMHP <br/> Head of Crisis Improvement Programme <br/><br/>• Norfolk & Waveney Integrated Care Board (ICB)<br/> Adult Mental Health Senior Collaborative Lead <br/> CYP Senior Programme Manager – Urgent and Emergency Care and Eating Disorders<br/><br/>• NHS England – East of England<br/> Mental Health Senior Programme Manager <br/> Mental Health Programme Manager<br/> Safeguarding Clinical Lead<br/><br/>• Suffolk and North East Essex Integrated Care Board (ICB) <br/> Transformation Programme Manager – Mental Health & Dementia<br/><br/>No conflicts of interest were identified.<br/><br/>The weighting of the key criteria was decided by the region based on what was important to the successful delivery of the 24/7 crisis text service.<br/><br/>All submitted Tender responses were scored in accordance with the Evaluation Criteria set out within the Invitation to Tender (ITT) document.<br/><br/>NXG Enterprises achieved with the highest score and ranked in first place across both the key criteria and commercial criteria<br/><br/>NXG Enterprises consistently evidenced their ability to meet the requirements to a high standard across all sub-criteria. The response provided assurance that the bidder can deliver the technical and clinical requirements.

VI.4) Gweithdrefnau adolygu

VI.4.1) Corff adolygu

NHS Litigation Authority

8th Floor, 10 South Colonnade, Canary Wharf

London

E14 4PU

UK

Cyfeiriad(au) rhyngrwyd

URL: https://www.resolution.nhs.uk/

VI.4.2) Corff sy’n gyfrifol am weithdrefnau cyfryngu

NHS Litigation Authority

8th Floor, 10 South Colonnade, Canary Wharf

London

E14 4PU

UK

Cyfeiriad(au) rhyngrwyd

URL: https://www.resolution.nhs.uk/

VI.5) Dyddiad anfon yr hysbysiad hwn

27/01/2026

Codio

Categorïau nwyddau

ID Teitl Prif gategori
85100000 Gwasanaethau iechyd Gwasanaethau iechyd a gwaith cymdeithasol
85323000 Gwasanaethau iechyd cymunedol Gwasanaethau cymdeithasol

Lleoliadau Dosbarthu

ID Disgrifiad
100 DU - I gyd

Cyfyngiadau Rhanbarthol ar y Rhybuddion

Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.

ID Disgrifiad
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.

Ynglŷn â'r prynwr

Prif gyswllt:
hanna.chipchase@eoecph.nhs.uk
Cyswllt gweinyddol:
N/a
Cyswllt technegol:
N/a
Cyswllt arall:
N/a

Gwybodaeth bellach

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