Hysbysiad contract
Adran I:
Endid
contractio
I.1) Enw a chyfeiriad
Department for Work and Pensions
Caxton House, Tothill Street
London
SW1H 9NA
UK
E-bost: Synergy.ProgrammeDeliveryPartnerProcurement@dwp.gov.uk
NUTS: UK
Cyfeiriad(au) rhyngrwyd
Prif gyfeiriad: https://www.gov.uk/government/organisations/department-for-work-pensions
I.2) Caffael ar y cyd
Caiff y contract ei ddyfarnu gan gorff prynu canolog
I.3) Cyfathrebu
Mae'r dogfennau caffael ar gael ar gyfer mynediad uniongyrchol anghyfyngedig a llawn, yn rhad ac am ddim ar:
https://dwp.bravosolution.co.uk/web/login.shtml
Gellir cael gwybodaeth ychwanegol o'r cyfeiriad uchod
Rhaid anfon tendrau neu geisiadau i gymryd rhan yn electronig at:
https://dwp.bravosolution.co.uk/web/login.shtml
Rhaid anfon tendrau neu geisiadau i gymryd rhan i'r cyfeiriad uchod:
I.4) Y math o awdurdod contractio
Gweinyddiaeth neu unrhyw awdurdod cenedlaethol neu ffederal arall, gan gynnwys eu his-adrannau rhanbarthol neu leol
I.5) Prif weithgaredd
Gwasanaethau cyhoeddus cyffredinol
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
II.1.1) Teitl
Synergy Programme Delivery Partner
II.1.2) Prif god CPV
79400000
II.1.3) Y math o gontract
Gwasanaethau
II.1.4) Disgrifiad byr
The Authority is seeking to engage the market to work with The Synergy Programme and its stakeholders to procure a new client-side Delivery Partner, to support the deployment, embedding and operational delivery of the ERP solution and end to end business processes.
The Synergy Programme has been established to bring together the individual Department plans in line with the Government Business Service (GBS) published Shared Services Strategy for Government: this includes building a common operating model, BPS, single technology, and single commercial strategy.
The Synergy Programme comprises the following central Government Departments (Departments) and their Arm’s Length Bodies (ALBs).
• Ministry of Justice (MoJ);
• Department for Work and Pensions (DWP);
• Department for the Environment, Food and Rural Affairs (DEFRA); and
• Home Office (HO).
DWP are currently the lead contracting authority for The Synergy Programme.
The Partner will be expected to deliver outcomes against five separate categories:
Programme Delivery:
The Supplier will review and validate the overall programme delivery framework using their strategic delivery expertise and industry best practice. This includes ensuring that governance structures, benefits realisation approaches, risk management, and transition planning are robust, integrated, and aligned with the programme’s objectives. The Supplier will contribute expert insight to confirm that the programme is appropriately structured and managed to enable successful delivery across departments.
Implementation:
The Supplier will apply their implementation expertise to review and validate all readiness, transition, and post-go-live arrangements. This includes evaluating cutover strategies, readiness assessments, hypercare models, stakeholder engagement plans, and continuous improvement processes to ensure alignment with delivery risk, compliance, and operational performance expectations.
Business Change:
The Supplier will review and validate all business change-related activities, drawing on best practice to ensure the approach to user adoption, communication, behavioural change, and stakeholder engagement is appropriate and effective. This includes evaluating change impact assessments, stakeholder readiness, communications planning, and mechanisms for cultural change and long-term adoption success.
Readiness Assessment (including learning and training):
The Supplier will be responsible for developing and delivering the full readiness and learning offer for the Synergy Programme. This includes conducting training needs analysis (TNA) and HAP assessments, creating a blended learning strategy, designing and delivering department-specific learning materials, ensuring alignment with business change and go-live timelines, and establishing a centralised knowledge repository. The Supplier will ensure the workforce is equipped with the capabilities required to adopt and sustain ERP-enabled processes.
Synergy Shared Services Hub (SSSH) Enablement:
The Supplier will review and validate the design and establishment of the Synergy Shared Services Hub (SSSH), ensuring that the proposed operating model, governance structures, transition approach, and capability planning align with best practice for public sector shared services. Their expertise will help ensure the SSSH is scalable, strategically aligned, and capable of delivering the intended benefits across departments.
II.1.5) Cyfanswm gwerth amcangyfrifedig
Gwerth heb gynnwys TAW: 8 000 000.00 GBP
II.1.6) Gwybodaeth am lotiau
Mae’r contract hwn wedi’i rannu’n lotiau:
Na
II.2) Disgrifiad
II.2.2) Cod(au) CPV ychwanegol
48000000
48100000
72000000
72250000
72260000
72261000
72300000
79000000
80521000
II.2.3) Man cyflawni
Cod NUTS:
UK
II.2.4) Disgrifiad o’r caffaeliad
The Authority intends to commence a single procurement for Synergy Programme Delivery Partner through a Software Design and Implementation Services procedure under the Public Contracts Regulations 2015.
The Synergy Programme is looking to procure a new client-side Delivery Partner, to support the deployment, embedding and operational delivery of the ERP solution and end to end business processes. The Partner will be expected to deliver outcomes against five separate categories:
1. Programme Delivery
2. Implementation
3. Business Change
4. Readiness Assessment (including learning and training)
5. Synergy Shared Services Hub (SSSH) Enablement.
The Programme would benefit from technical expertise needed to implement the ERP and end-to-end business processes effectively. This is required for the Common and Local Design, providing Technical Business Change expertise will ensure users are able to adopt the new technology, as well as new processes, and this will be embedded by appropriate technical learning provisions. The effective development of the SSSH will enable a more integrated and cost-effective ERP environment, and the Programme Delivery capability will ensure strategic alignment across all these areas, providing oversight in respect of planning, risk and governance, and enabling the Programme to maximise the Benefits of the ERP implementation.
The Authority proposes conducting a single procurement process to award a single contract for the Synergy Programme Delivery Partner. However, bidding as a consortium, or as a prime contractor with the use of a range of subcontractors, will be permitted to encourage the delivery of the best overall solution.
The Authority will be conducting this procurement in accordance with the Public Contracts Regulations 2015 (as amended).
More specifically the Authority will be utilising the RM6193 Software Design and Implementation Services framework.
The full suite of tender documentation, including specification and specific details of the RM6193 Software Design and Implementation Services procedure relating to this procurement exercise can be found at the following link under Ref ITT_22252:
https://dwp.bravosolution.co.uk/web/login.shtml
Suppliers will be required to register for the procurement event in order to access the documentation.
II.2.5) Meini prawf dyfarnu
Maen prawf isod:
Maes prawf ansawdd: Technical Envelope (Quality)
/ Pwysoliad: 65%
Maes prawf ansawdd: Social Value
/ Pwysoliad: 10%
Maes prawf ansawdd: Price
/ Pwysoliad: 25%
Price
/ Pwysoliad:
25
II.2.6) Gwerth amcangyfrifedig
Gwerth heb gynnwys TAW: 8 000 000.00 GBP
II.2.7) Hyd y contract, y cytundeb fframwaith neu’r system brynu ddynamig
Hyd mewn misoedd: 24
Gall y contract hwn gael ei adnewyddu: Na
II.2.9) Gwybodaeth am y cyfyngiadau ar nifer yr ymgeiswyr a gaiff eu gwahodd
II.2.10) Gwybodaeth am amrywiadau
Derbynnir amrywiadau:
Na
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Na
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
Section III: Gwybodaeth gyfreithiol, economaidd, ariannol a thechnegol
III.1) Amodau ar gyfer cymryd rhan
III.1.1) Addasrwydd i ymgymryd â’r gweithgaredd proffesiynol, gan gynnwys gofynion mewn perthynas â chofrestru ar gofrestri proffesiynol neu gofrestri masnach
Rhestr a disgrifiad byr o’r amodau:
In accordance with Regulations 57, 58 and 60 of the Public Contracts Regulations 2015, tenderers will be assessed in accordance with the Public Contract Regulations 2015, on the basis of information provided in response to the Invitation to Tender.
The full suite of tender documentation, including specification and specific details of the RM6193 Software Design and Implementation Services procedure relating to this procurement exercise can be found at the following link under Ref ITT_22252:
https://dwp.bravosolution.co.uk/web/login.shtml
III.1.3) Gallu technegol a phroffesiynol
Meini prawf dethol fel y’u nodir yn y dogfennau caffael
III.2) Amodau sy’n gysylltiedig â’r contract
III.2.2) Amodau perfformiad contractau
Contract performance conditions may relate in particular to social and environmental considerations.
The full suite of tender documentation, including specification and specific details of the RM6193 Software Design and Implementation Services procedure relating to this procurement exercise can be found at the following link under Ref ITT_22252:
https://dwp.bravosolution.co.uk/web/login.shtml
III.2.3) Gwybodaeth am y staff a fydd yn gyfrifol am gyflawni’r contract
Rhwymedigaeth i nodi enwau a chymwysterau proffesiynol y staff a glustnodwyd i gyflawni’r contract
Section IV: Gweithdrefn
IV.1) Disgrifiad
IV.1.1) Y math o weithdrefn
Gweithdrefn gyfyngedig
IV.1.3) Gwybodaeth am gytundeb fframwaith neu system brynu ddynamig
Mae'r broses gaffael yn golygu sefydlu cytundeb fframwaith gydag un gweithredwr.
IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)
The procurement is covered by the Government Procurement Agreement:
Ydy
IV.2) Gwybodaeth weinyddol
IV.2.2) Terfyn amser i dendrau neu geisiadau i gymryd rhan ddod i law
Dyddiad:
27/06/2025
Amser lleol: 12:00
IV.2.3) Dyddiad amcangyfrifedig ar gyfer anfon gwahoddiadau i dendro neu i gymryd rhan at yr ymgeiswyr a ddewiswyd
Dyddiad:
20/06/2025
IV.2.4) Ym mha iaith/ieithoedd y gellir cyflwyno tendrau neu geisiadau i gymryd rhan
EN
IV.2.6) Yr isafswm cyfnod gofynnol i’r sawl sy’n tendro gynnal y tendr
Rhaid i’r tendr fod yn ddilys tan:
03/10/2025
Section VI: Gwybodaeth ategol
VI.1) Gwybodaeth am ailddigwydd
Caffaeliad cylchol yw hwn:
Na
VI.3) Gwybodaeth ychwanegol
Suppliers Instructions:
How to Express Interest in this Tender:
1. Register on the eSourcing portal (this is only required once):
https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure)
2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box
3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page).
For further assistance please consult the online help, or the eTendering help desk.
DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.
VI.4) Gweithdrefnau adolygu
VI.4.1) Corff adolygu
High Court
Strand
London
WC2A 2L
UK
VI.4.3) Gweithdrefn adolygu
Gwybodaeth fanwl gywir am y terfyn(au) amser ar gyfer gweithdrefnau adolygu:
Review procedures are as set out in the Public Contracts Regulations 2015. Proceedings under the Public Contracts Regulations 2015 are time limited, and any such proceedings must be brought in the High Court of England and Wales
VI.5) Dyddiad anfon yr hysbysiad hwn
20/06/2025