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Hysbysiad Gwybodaeth Ymlaen Llaw (PIN)

Enhanced Cloud Services to support Unified Communications

  • Cyhoeddwyd gyntaf: 20 Mehefin 2023
  • Wedi'i addasu ddiwethaf: 20 Mehefin 2023

Nid yw'r prynwr yn defnyddio'r wefan hon i weinyddu'r hysbysiad.

I gofnodi eich diddordeb neu gael gwybodaeth neu ddogfennau ychwanegol, darllenwch y cyfarwyddiadau yn Nhestun Llawn yr Hysbysiad. (NODER: Nid oes angen ymateb i Hysbysiadau Dyfarnu Contractau a Hysbysiadau Gwybodaeth Ymlaen Llaw fel arfer)

Cynnwys

Crynodeb

OCID:
ocds-h6vhtk-03d76f
Cyhoeddwyd gan:
The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
ID Awudurdod:
AA78302
Dyddiad cyhoeddi:
20 Mehefin 2023
Dyddiad Cau:
-
Math o hysbysiad:
Hysbysiad Gwybodaeth Ymlaen Llaw (PIN)
Mae ganddo ddogfennau:
Nac Ydi
Wedi SPD:
Nac Ydi
Mae ganddo gynllun lleihau carbon:
AMH

Crynodeb

NSS is exploring the options for the possible procurement of enhanced UC services.

NHS National Services Scotland (NSS) has a need to build on its existing Unified Communications (UC) service currently delivered through multiple disparate channels.

The intention is to supplement and enhance NSS’s existing investment in UC tools to provide a joined-up, cloud-focused, platform that allows NSS to develop, and efficiently build, multi-channel communication services to support the Health Service in Scotland.

NSS’s current core platform consists of:

-Microsoft 365 – full suite with extensive use of Microsoft Teams

-Avaya Aura 8 IP PBX, virtualised on-premise in NSS managed Data Centres, with SIP Trunking

-Mobile Device Telephony provided by EE National framework (smartphones and tablets)

-Teams Conferencing

-ServiceNow, for Service and CRM integration

This platform is supplemented by an 8x8 Virtual Office and Contact Centre which is being used on a temporary basis to support the Scottish Government Vaccination Programme.

The objective of this exercise is to obtain up-to-date information and feedback from the market in order to:

-understand market capabilities and solutions in relation to the functionality required; and

-provide NSS with indicative costs associated with the implementation and ongoing support of a suitable solution

Testun llawn y rhybydd

Hysbysiad gwybodaeth ymlaen llaw

Hysbysiad gwybodaeth ymlaen llaw yn unig yw hwn

Adran I: Endid contractio

I.1) Enw a chyfeiriad

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Gyle Square (NSS Head Office), 1 South Gyle Crescent

Edinburgh

EH12 9EB

UK

Person cyswllt: Ope Ore

E-bost: ope.ore@nhs.scot

NUTS: UKM

Cyfeiriad(au) rhyngrwyd

Prif gyfeiriad: http://www.nss.nhs.scot/browse/procurement-and-logistics

Cyfeiriad proffil y prynwr: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883

I.2) Caffael ar y cyd

Caiff y contract ei ddyfarnu gan gorff prynu canolog

I.3) Cyfathrebu

Gellir cael gwybodaeth ychwanegol o'r cyfeiriad uchod


I.4) Y math o awdurdod contractio

Corff a lywodraethir gan gyfraith gyhoeddus

I.5) Prif weithgaredd

Iechyd

Adran II: Gwrthrych

II.1) Cwmpas y caffaeliad

II.1.1) Teitl

Enhanced Cloud Services to support Unified Communications

II.1.2) Prif god CPV

72000000

 

II.1.3) Y math o gontract

Gwasanaethau

II.1.4) Disgrifiad byr

NHS National Services Scotland (NSS) has a need to build on its existing Unified Communications (UC) service currently delivered through multiple disparate channels.

The intention is to supplement and enhance NSS’s existing investment in UC tools to provide a joined-up, cloud-focused, platform that allows NSS to develop, and efficiently build, multi-channel communication services to support the Health Service in Scotland.

This exercise is being carried out in advance of any formal procurement process. It is not a pre-qualification or tendering exercise. The results of this exercise will be used to inform NSS decision-making process in respect of the implementation of a solution and may or may not result in a future procurement exercise.

II.1.6) Gwybodaeth am lotiau

Mae’r contract hwn wedi’i rannu’n lotiau: Na

II.2) Disgrifiad

II.2.2) Cod(au) CPV ychwanegol

72000000

II.2.3) Man cyflawni

Cod NUTS:

UKM


Prif safle neu fan cyflawni:

Scotland

II.2.4) Disgrifiad o’r caffaeliad

NSS is exploring the options for the possible procurement of enhanced UC services.

NHS National Services Scotland (NSS) has a need to build on its existing Unified Communications (UC) service currently delivered through multiple disparate channels.

The intention is to supplement and enhance NSS’s existing investment in UC tools to provide a joined-up, cloud-focused, platform that allows NSS to develop, and efficiently build, multi-channel communication services to support the Health Service in Scotland.

NSS’s current core platform consists of:

-Microsoft 365 – full suite with extensive use of Microsoft Teams

-Avaya Aura 8 IP PBX, virtualised on-premise in NSS managed Data Centres, with SIP Trunking

-Mobile Device Telephony provided by EE National framework (smartphones and tablets)

-Teams Conferencing

-ServiceNow, for Service and CRM integration

This platform is supplemented by an 8x8 Virtual Office and Contact Centre which is being used on a temporary basis to support the Scottish Government Vaccination Programme.

The objective of this exercise is to obtain up-to-date information and feedback from the market in order to:

-understand market capabilities and solutions in relation to the functionality required; and

-provide NSS with indicative costs associated with the implementation and ongoing support of a suitable solution

II.2.14) Gwybodaeth ychwanegol

Interested suppliers can download the questionnaire attached to this notice. Please follow the instructions in the document.

II.3) Dyddiad amcangyfrifedig ar gyfer cyhoeddi’r hysbysiad contract:

02/10/2023

Section IV: Gweithdrefn

IV.1) Disgrifiad

IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)

The procurement is covered by the Government Procurement Agreement: Ydy

Section VI: Gwybodaeth ategol

VI.3) Gwybodaeth ychwanegol

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=735844.

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=735844.

(SC Ref:735844)

VI.5) Dyddiad anfon yr hysbysiad hwn

19/06/2023

Codio

Categorïau nwyddau

ID Teitl Prif gategori
72000000 Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth Gwasanaethau Cyfrifiadurol a Chysylltiedig

Lleoliadau Dosbarthu

ID Disgrifiad
100 DU - I gyd

Cyfyngiadau Rhanbarthol ar y Rhybuddion

Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.

ID Disgrifiad
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.

Ynglŷn â'r prynwr

Prif gyswllt:
ope.ore@nhs.scot
Cyswllt gweinyddol:
N/a
Cyswllt technegol:
N/a
Cyswllt arall:
N/a

Gwybodaeth bellach

Dyddiad Manylion
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