Crynodeb
- OCID:
- ocds-kuma6s-128965
- Cyhoeddwyd gan:
- Awen Cultural Trust
- ID Awudurdod:
- AA46645
- Dyddiad cyhoeddi:
- 20 Mehefin 2023
- Dyddiad Cau:
- -
- Math o hysbysiad:
- Hysbysiad o Ddyfarnu Contract
- Mae ganddo ddogfennau:
- Nac Ydi
- Wedi SPD:
- Nac Ydi
- Mae ganddo gynllun lleihau carbon:
- Nac Ydi
Crynodeb
We are seeking tenders from suitably qualified and experienced ICT support MSPs and similar organisations who are capable of working in co-managed environments.
The key service requirements include (for full details please refer to ITT):
• A remote ICT helpdesk service, with initial contact options via telephone, email and optionally a portal, providing 1st line support to a variety of Awen staff. Core hours of 9am-5pm with options for out of hours support.
• Provision of 2nd and 3rd line experienced and skilled technical support, responding to escalations from 1st line support, but also to tasks and issues arising from other sources, including design and project work.
Testun llawn y rhybydd
HYSBYSIAD O DDYFARNU CONTRACT - CENEDLAETHOL
|
| SERVICES |
1 Manylion yr Awdurdod
|
1.1
|
Enw a Chyfeiriad yr Awdurdod
|
|
Awen Cultural Trust |
Stable Offices, Bryngarw House, Bryngarw Country Park, |
BRIDGEND |
CF32 8UU |
UK |
Mark Phillips |
+44 1656754825 |
mark.phillips@awen-wales.com |
|
| http://www.awen-wales.com |
|
2 Manylion y Contract
|
2.1
|
Teitl
ICT helpdesk services, technical support and other related services in a co-managed environment
|
2.2
|
Disgrifiad o'r contract
We are seeking tenders from suitably qualified and experienced ICT support MSPs and similar organisations who are capable of working in co-managed environments.
The key service requirements include (for full details please refer to ITT):
• A remote ICT helpdesk service, with initial contact options via telephone, email and optionally a portal, providing 1st line support to a variety of Awen staff. Core hours of 9am-5pm with options for out of hours support.
• Provision of 2nd and 3rd line experienced and skilled technical support, responding to escalations from 1st line support, but also to tasks and issues arising from other sources, including design and project work.
|
2.3
|
Cod a Dosbarthiad yr Hysbysiad
|
|
|
|
|
72000000 |
|
IT services: consulting, software development, Internet and support |
|
|
|
|
|
1015 |
|
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
|
1016 |
|
Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
|
1017 |
|
Bridgend and Neath Port Talbot |
|
2.4
|
Amcangyfrif o Gyfanswm Gwerth
|
3 Gweithdrefn
|
3.1
|
Math o Weithdrefn
Un cam
|
4 Dyfarnu Contract
|
4.1
|
Cynigwyr Llwyddiannus
|
4.1.1
|
Enw a Chyfeiriad y cyflenwr, contractwr neu ddarparwr gwasanaeth llwyddiannus
Glo-Networks |
Unit 10, Bridgend Business Centre, Bennett Street, |
Bridgend |
CF313SH |
UK |
|
|
|
|
| https://glo.systems |
|
5 Gwybodaeth Arall
|
5.1
|
Rhif cyfeirnod a roddwyd i'r hysbysiad gan yr awdurdod contractio
N/a
|
5.2
|
Dyddiad Dyfarnu'r Contract
20
- 06
- 2023 |
5.3
|
Nifer y tendrau a dderbyniwyd
10
|
5.4
|
Gwybodaeth Arall
This notice has been sent as a region specific notice. If you did not receive an alert about this you are not based in the specific region selected by the buying authority. Questions on why this was sent as a region specific notice should be sent to the buying authority.
(WA Ref:132518)
|
5.5
|
Dogfennaeth Ychwanegol
Dd/g
|
5.6
|
Dyddiad cyhoeddi'r hysbysiad hwn:
20
- 06
- 2023 |
Codio
Categorïau nwyddau
| ID |
Teitl
|
Prif gategori
|
| 72000000 |
Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth |
Gwasanaethau Cyfrifiadurol a Chysylltiedig |
Lleoliadau Dosbarthu
| ID |
Disgrifiad
|
| 1015 |
Cymoedd Canalog (Merthyr Tudful, Rhondda Cynon Taf) |
| 1016 |
Cymoedd Gwent (Torfaen, Blaenau Gwent, Caerffili) |
| 1017 |
Pen-y-bont ar Ogwr a Castell-Nedd Port Talbot |
Cyfyngiadau Rhanbarthol ar y Rhybuddion
Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.
| ID |
Disgrifiad
|
| 23 |
Casnewydd |
| 22 |
Caerdydd |
| 21 |
Bro Morgannwg |
| 20 |
Sir Fynwy |
| 19 |
Torfaen |
| 18 |
Blaenau Gwent |
| 17 |
Caerffili |
| 16 |
Merthyr Tudful |
| 15 |
Cynon Taff Rhondda Cynon Tâf |
| 14 |
Pen-y-Bont ar Ogwr |
| 13 |
Nedd Port Talbot |
| 12 |
Abertawe |
| 11 |
Sir Gaerfyrddin |
| 10 |
Sir Benfro |
Teulu dogfennau
|
Manylion hysbysiad
|
- Dyddiad cyhoeddi:
- 08 Chwefror 2023
- Dyddiad Cau:
- 03 Mawrth 2023 00:00
- Math o hysbysiad:
- Hysbysiad o Gontract
- Enw Awdurdod:
- Awen Cultural Trust
|
- Dyddiad cyhoeddi:
- 20 Mehefin 2023
- Math o hysbysiad:
- Hysbysiad o Ddyfarnu Contract
- Enw Awdurdod:
- Awen Cultural Trust
|
Gwybodaeth bellach
|
Dyddiad
|
Manylion
|
|
Nid oes unrhyw wybodaeth bellach wedi'i lanlwytho.
|