Hysbysiad contract
Adran I:
Endid
contractio
I.1) Enw a chyfeiriad
Essex County Council
County Hall, Market Road
Chelmsford
CM1 1QH
UK
Person cyswllt: Ms Victoria Robertson
E-bost: victoria.robertson@essex.gov.uk
NUTS: UKH3
Cyfeiriad(au) rhyngrwyd
Prif gyfeiriad: https://www.essex.gov.uk/
Cyfeiriad proffil y prynwr: https://www.essex.gov.uk/
I.3) Cyfathrebu
Mae'r dogfennau caffael ar gael ar gyfer mynediad uniongyrchol anghyfyngedig a llawn, yn rhad ac am ddim ar:
https://procontract.due-north.com
Gellir cael gwybodaeth ychwanegol o'r cyfeiriad uchod
Rhaid anfon tendrau neu geisiadau i gymryd rhan yn electronig at:
https://procontract.due-north.com
I.4) Y math o awdurdod contractio
Awdurdod rhanbarthol neu leol
I.5) Prif weithgaredd
Gwasanaethau cyhoeddus cyffredinol
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
II.1.1) Teitl
CO0591 Enterprise Service Management Solution
Cyfeirnod: DN760385
II.1.2) Prif god CPV
72000000
II.1.3) Y math o gontract
Gwasanaethau
II.1.4) Disgrifiad byr
The Authority is seeking to procure a commercial off the shelf Enterprise Service
Management Solution.
II.1.5) Cyfanswm gwerth amcangyfrifedig
Gwerth heb gynnwys TAW: 1 725 000.00 GBP
II.1.6) Gwybodaeth am lotiau
Mae’r contract hwn wedi’i rannu’n lotiau:
Na
II.2) Disgrifiad
II.2.3) Man cyflawni
Cod NUTS:
UKH3
II.2.4) Disgrifiad o’r caffaeliad
The Authority is seeking to procure a commercial off the shelf Enterprise Service
Management Solution. The Technical Requirement Document and Specification have been
based on a review of the existing solution as well as, high-level and detailed requirements captured in workshops and meetings with internal business representatives and IT subject
matter experts.
The purpose of this requirement is to ensure that the Authority is supported by the best
technology in its day to day operations. The Solution must be intuitive and easy for both
service providers and self-service users whilst enabling efficiencies and improvements
through automation and integration.
The Authority requires a customer-focused and commercially aware service management
approach which will enhance the overall experience for all employees, enabling them to
realise business outcomes with fewer IT-related or service limitations.
The ESM Solution will have a rolling contract term with a minimum 5-year period, with the option to terminate the contract following a 2-year notice period. The earliest the 2-year notice period can be implemented is from year 3 and at any point after this time period. The 2-year notice period allows for procurement and implementation of a new Solution.
Estimated value is for definitive term of 5 years.
II.2.5) Meini prawf dyfarnu
Maen prawf isod:
Maes prawf ansawdd: Technical Quality
/ Pwysoliad: 55
Maes prawf ansawdd: Social Value
/ Pwysoliad: 5
Price
/ Pwysoliad:
40
II.2.7) Hyd y contract, y cytundeb fframwaith neu’r system brynu ddynamig
Dechrau:
12/08/2025
Diwedd:
11/08/2030
Gall y contract hwn gael ei adnewyddu: Ydy
Disgrifiad o’r adnewyddiadau:
This is a rolling contract term with contract break points as detailed within the tender
documentation. Please note that the minimum contract term is 5 years.
II.2.9) Gwybodaeth am y cyfyngiadau ar nifer yr ymgeiswyr a gaiff eu gwahodd
II.2.10) Gwybodaeth am amrywiadau
Derbynnir amrywiadau:
Na
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Na
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
Section IV: Gweithdrefn
IV.1) Disgrifiad
IV.1.1) Y math o weithdrefn
Gweithdrefn agored
IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)
The procurement is covered by the Government Procurement Agreement:
Ydy
IV.2) Gwybodaeth weinyddol
IV.2.2) Terfyn amser i dendrau neu geisiadau i gymryd rhan ddod i law
Dyddiad:
21/03/2025
Amser lleol: 12:00
IV.2.4) Ym mha iaith/ieithoedd y gellir cyflwyno tendrau neu geisiadau i gymryd rhan
EN
IV.2.7) Amodau ar gyfer agor tendrau
Dyddiad:
21/03/2025
Amser lleol: 12:05
Section VI: Gwybodaeth ategol
VI.1) Gwybodaeth am ailddigwydd
Caffaeliad cylchol yw hwn:
Na
VI.3) Gwybodaeth ychwanegol
The Council considers that this contract may be suitable for economic operators that are
Small or Medium Enterprises (SMEs). However, any selection of tenderers will be based
solely on the criteria set out for the procurement.
The estimated total value set out under II.1.5 of this contract notice is the total estimated
contract value for the minimum 5 year term.
For this tender the Authority will be using the ProContract (aka Due North) eSourcing portal
https://procontract.due-north.com throughout the procurement process, and all
communications with Essex County Council relating to this procurement exercise must be
via the portal's messaging system.
Supplier registration on the portal is free of charge and can be done via:
https://procontract.due-north.com/
The reference and title of this procurement in ProContract is DN760385 CO0591
Enterprise Service Management.
It is recommended that any bidder not already registered on the ProContract eSourcing
portal, register at the earliest opportunity. The Council reserves the right to amend
timescales for any reason and change the evaluation criteria where necessary for example if
there are genuine omissions or mistakes. We also reserve the right to cancel the
procurement exercise and/or not to award all or part of a contract. The Council will not be
responsible for any costs incurred by bidders in relation to this procurement exercise.
Essex County Council is subject to the Freedom of Information Act 2000 (FOIA) and the
Environmental Information Regulations 2004 (EIR). If a bidder considers that any of this
information supplied as part of this procurement exercise should not be disclosed because
of its commercial sensitivity, confidentiality or otherwise, it must, when providing this
information, identify clearly the specific information it does not wish to be disclosed and
specify clearly the reasons for its sensitivity. Essex County Council shall take such
statements into consideration in the event that it receives a request pursuant to FOIA and
EIR which relations to the information provided by a supplier. However, if the information is
requested, Essex County Council may be obliged under FOIA and/or EIR to disclose such
information, irrespective of the suppliers wishes. Please note that it is not sufficient to
include a statement of confidentiality encompassing all the information provided in the
response.
VI.4) Gweithdrefnau adolygu
VI.4.1) Corff adolygu
High Court, Royal Courts of Justice
The Strand
London
WC2A 2LL
UK
VI.5) Dyddiad anfon yr hysbysiad hwn
19/02/2025