Hysbysiad contract
Adran I: 
        Endid 
       contractio 
I.1) Enw a chyfeiriad
  Westmorland and Furness Council
  South Lakeland House, Lowther Street
  Kendal
  LA9 4DQ
  UK
  
            Person cyswllt: Mrs Maxine Moran
  
            E-bost: Maxine.Moran@cumbria.gov.uk
  
            NUTS: UKD1
  Cyfeiriad(au) rhyngrwyd
  
              Prif gyfeiriad: https://www.westmorlandandfurness.gov.uk/
  
              Cyfeiriad proffil y prynwr: https://www.westmorlandandfurness.gov.uk/
 
I.3) Cyfathrebu
Mae'r dogfennau caffael ar gael ar gyfer mynediad uniongyrchol anghyfyngedig a llawn, yn rhad ac am ddim ar:
https://procontract.due-north.com/Advert/Index?advertId=e7f88f39-e3ee-ef11-8134-005056b64545
Gellir cael gwybodaeth ychwanegol o'r cyfeiriad uchod
Rhaid anfon tendrau neu geisiadau i gymryd rhan yn electronig at:
https://procontract.due-north.com/Advert/Index?advertId=e7f88f39-e3ee-ef11-8134-005056b64545
I.4) Y math o awdurdod contractio
Awdurdod rhanbarthol neu leol
I.5) Prif weithgaredd
Gwasanaethau cyhoeddus cyffredinol
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
  II.1.1) Teitl
  Revenues & Benefits Software System
  
            Cyfeirnod: DN764441
  II.1.2) Prif god CPV
  72000000
 
  II.1.3) Y math o gontract
  Gwasanaethau
  II.1.4) Disgrifiad byr
  The Council is looking for providers who are interested in bidding for this contract who have developed and can supply a Cloud (including hosted) based Revenues & Benefits software solution, incorporating a legislatively compliant processing system to administer all elements of billing and recovery of Council Tax and National Non Domestic Rating (NNDR), administration and collection of Business Improvement District (BID) Levies, administration of Housing Benefit and Council Tax Reduction, a fully integrated Electronic Document Management System (EDMS) with the processing solution, and a fully integrated and  accessible Customer and Landlord portal with automation opportunities, which will need to integrate with a corporate Customer Relationship Management (CRM) and provide single sign on for customers through a council wide customer account.  The software must meet all legislative requirements in relation to Housing Benefit and Revenues Regulations, and the completion and submission of statutory returns, and provide an efficient customer journey maximising the potential of self-serve opportunities.
  II.1.5) Cyfanswm gwerth amcangyfrifedig
  
            Gwerth heb gynnwys TAW: 7 500 000.00 GBP
  II.1.6) Gwybodaeth am lotiau
  
            Mae’r contract hwn wedi’i rannu’n lotiau:
            
        Na
      
 
II.2) Disgrifiad
  
    II.2.2) Cod(au) CPV ychwanegol
    72000000
    II.2.3) Man cyflawni
    Cod NUTS:
    UKD1
    II.2.4) Disgrifiad o’r caffaeliad
    The Council is looking for providers who are interested in bidding for this contract who have developed and can supply a Cloud (including hosted) based Revenues & Benefits software solution, incorporating a legislatively compliant processing system to administer all elements of billing and recovery of Council Tax and National Non Domestic Rating (NNDR), administration and collection of Business Improvement District (BID) Levies, administration of Housing Benefit and Council Tax Reduction, a fully integrated Electronic Document Management System (EDMS) with the processing solution, and a fully integrated and  accessible Customer and Landlord portal with automation opportunities, which will need to integrate with a corporate Customer Relationship Management (CRM) and provide single sign on for customers through a council wide customer account.  The software must meet all legislative requirements in relation to Housing Benefit and Revenues Regulations, and the completion and submission of statutory returns, and provide an efficient customer journey maximising the potential of self-serve opportunities.
    II.2.5) Meini prawf dyfarnu
    Nid pris yw’r unig faen prawf dyfarnu a dim ond yn y dogfennau caffael y mae’r holl feini prawf wedi’u nodi
    II.2.7) Hyd y contract, y cytundeb fframwaith neu’r system brynu ddynamig
    
                Hyd mewn misoedd: 84
    
                  Gall y contract hwn gael ei adnewyddu: Na
                
    II.2.9) Gwybodaeth am y cyfyngiadau ar nifer yr ymgeiswyr a gaiff eu gwahodd
    II.2.10) Gwybodaeth am amrywiadau
    
            Derbynnir amrywiadau:
            
              Na
            
    II.2.11) Gwybodaeth am opsiynau
    
            Opsiynau:
            
              Na
            
    II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
    
            Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
            
              Na
            
   
 
Section IV: Gweithdrefn
IV.1) Disgrifiad
  IV.1.1) Y math o weithdrefn
  
                        Gweithdrefn agored
                        
  IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)
  
                The procurement is covered by the Government Procurement Agreement:
                
        Ydy
      
 
IV.2) Gwybodaeth weinyddol
  IV.2.2) Terfyn amser i dendrau neu geisiadau i gymryd rhan ddod i law
  
              Dyddiad:
              30/04/2025
  
                Amser lleol: 14:00
  IV.2.4) Ym mha iaith/ieithoedd y gellir cyflwyno tendrau neu geisiadau i gymryd rhan
  EN
  IV.2.7) Amodau ar gyfer agor tendrau
  
              Dyddiad:
              30/04/2025
  
              Amser lleol: 14:00
 
Section VI: Gwybodaeth ategol
VI.1) Gwybodaeth am ailddigwydd
          Caffaeliad cylchol yw hwn:
          
        Ydy
      
VI.4) Gweithdrefnau adolygu
  VI.4.1) Corff adolygu
  
    The High Court England
    Strand
    London
    WC2A LL
    UK
    Cyfeiriad(au) rhyngrwyd
    
              URL: https://www.judiciary.uk
   
 
VI.5) Dyddiad anfon yr hysbysiad hwn
19/02/2025