Hysbysiad contract
Adran I:
Endid
contractio
I.1) Enw a chyfeiriad
Places for People
3777037
4 The Pavilions, Port Way, Preston
Preston
PR2 2YB
UK
Person cyswllt: Lisa Gallacher
Ffôn: +44 1772897200
E-bost: lisa.gallacher@placesforpeople.co.uk
NUTS: UK
Cyfeiriad(au) rhyngrwyd
Prif gyfeiriad: www.placesforpeople.co.uk
I.3) Cyfathrebu
Mae'r dogfennau caffael ar gael ar gyfer mynediad uniongyrchol anghyfyngedig a llawn, yn rhad ac am ddim ar:
https://www.delta-esourcing.com/tenders/UK-UK-Preston:-Research-consultancy-services./HG6B8F2Q59
Gellir cael gwybodaeth ychwanegol o'r cyfeiriad uchod
Rhaid anfon tendrau neu geisiadau i gymryd rhan i'r cyfeiriad uchod:
I.4) Y math o awdurdod contractio
Corff a lywodraethir gan gyfraith gyhoeddus
I.5) Prif weithgaredd
Tai ac amwynderau cymunedol
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
II.1.1) Teitl
Customer Insight Panel Community Partner
II.1.2) Prif god CPV
73210000
II.1.3) Y math o gontract
Gwasanaethau
II.1.4) Disgrifiad byr
Places for People are seeking to appoint a partner to develop and deliver a Customer Panel Community.
We are seeking a partner who can offer one holistic function which can grow to incorporate all Places for People group functions and any future growth.
The provider must meet current and future regulatory, compliance and governance standards.
The development of the platform will enable us to innovate, measure and evaluate all activity through the lens of diverse customer groups to inform evidence-based decision making across the business.
Places for People are seeking to establish a strong dialogue with customers embed our customer segmentation model, ensuring evidenced representation and inclusion.
II.1.5) Cyfanswm gwerth amcangyfrifedig
Gwerth heb gynnwys TAW: 450 000.00 GBP
II.1.6) Gwybodaeth am lotiau
Mae’r contract hwn wedi’i rannu’n lotiau:
Na
II.2) Disgrifiad
II.2.3) Man cyflawni
Cod NUTS:
UK
Prif safle neu fan cyflawni:
UNITED KINGDOM
II.2.4) Disgrifiad o’r caffaeliad
Places for People are seeking to appoint a partner to develop and deliver a Customer Panel Community.
We are seeking a partner who can offer one holistic function which can grow to incorporate all Places for People group functions and any future growth.
The provider must meet current and future regulatory, compliance and governance standards.
The development of the platform will enable us to innovate, measure and evaluate all activity through the lens of diverse customer groups to inform evidence-based decision making across the business.
Places for People are seeking to establish a strong dialogue with customers embed our customer segmentation model, ensuring evidenced representation and inclusion.
Background
An effective insight team can help drive performance by ensuring that decisions are based on good understanding of customers’ current, emergent and latent needs, and checking that customers’ reasonable expectations are being met.
The best insight teams are rigorous and objective and use both digital and traditional market research techniques. Delivery needs to keep its focus relevant to the business agenda and actively communicate results and implications to those developing and executing strategy.
Review of the current capability has identified:
Activity and data is sitting in silos which reduces the impact on the business.
Current activity is passive and distanced from core operational teams. Strong internal relationships across the business and having a clear business partnering model in place is crucial in building credibility and value.
Research and/or engagement is often delivered for singular purpose with little wider learning and connectivity – we need to step up and proactively drive the conversation with the rest of the organisation.
The most powerful insight nearly always comes from collaboration across sources (data and qualitative methods). The current delivery doesn’t allow for this to happen and we also don’t have an adequate skill set to deliver qualitative information.
We need strategic, commercial thinking that can impact at the highest levels.
We need to move away from ‘rear view mirror’ led work to delivering information in real time and looking to lead, predict and influence the future.
We need to proactively drive the customer agenda across the organisation, rather than only responding to briefs and relying on basic reports and analysis.
We need to embed our existing Customer knowledge, particularly our segmentation to ensure all Customer needs are considered in decision making.
II.2.5) Meini prawf dyfarnu
Maen prawf isod:
Maes prawf ansawdd: Quality
/ Pwysoliad: 80
Maen prawf cost: Pricing
/ Pwysoliad: 20
II.2.7) Hyd y contract, y cytundeb fframwaith neu’r system brynu ddynamig
Hyd mewn misoedd: 36
Gall y contract hwn gael ei adnewyddu: Na
II.2.9) Gwybodaeth am y cyfyngiadau ar nifer yr ymgeiswyr a gaiff eu gwahodd
II.2.10) Gwybodaeth am amrywiadau
Derbynnir amrywiadau:
Na
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Na
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
II.2.14) Gwybodaeth ychwanegol
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/HG6B8F2Q59
Section III: Gwybodaeth gyfreithiol, economaidd, ariannol a thechnegol
III.1) Amodau ar gyfer cymryd rhan
III.1.2) Statws economaidd ac ariannol
Meini prawf dethol fel y’u nodir yn y dogfennau caffael
III.1.3) Gallu technegol a phroffesiynol
Meini prawf dethol fel y’u nodir yn y dogfennau caffael
III.2) Amodau sy’n gysylltiedig â’r contract
III.2.1) Gwybodaeth am broffesiwn penodol
PDim ond proffesiwn penodol all gymryd rhan : Ydy
Section IV: Gweithdrefn
IV.1) Disgrifiad
IV.1.1) Y math o weithdrefn
Gweithdrefn agored
IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)
The procurement is covered by the Government Procurement Agreement:
Ydy
IV.2) Gwybodaeth weinyddol
IV.2.2) Terfyn amser i dendrau neu geisiadau i gymryd rhan ddod i law
Dyddiad:
28/03/2025
Amser lleol: 12:00
IV.2.4) Ym mha iaith/ieithoedd y gellir cyflwyno tendrau neu geisiadau i gymryd rhan
EN
IV.2.7) Amodau ar gyfer agor tendrau
Dyddiad:
28/03/2025
Amser lleol: 12:00
Section VI: Gwybodaeth ategol
VI.1) Gwybodaeth am ailddigwydd
Caffaeliad cylchol yw hwn:
Na
VI.3) Gwybodaeth ychwanegol
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Preston:-Research-consultancy-services./HG6B8F2Q59
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/HG6B8F2Q59
GO Reference: GO-2025221-PRO-29524239
VI.4) Gweithdrefnau adolygu
VI.4.1) Corff adolygu
High Court of England and Wales
Strand
London
WC2A 2LL
UK
Ffôn: +44 2079476000
VI.4.2) Corff sy’n gyfrifol am weithdrefnau cyfryngu
Royal Courts of Justice
Strand
London
WC2A 2LL
UK
Ffôn: +44 2079476000
VI.4.4) Y gwasanaeth lle y gellir cael gwybodaeth am y weithdrefn adolygu
Crown Commercial Services
1 Horse Guards Road
London
SW1A 2HQ
UK
VI.5) Dyddiad anfon yr hysbysiad hwn
21/02/2025