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Dyfarnu Contract

Sussex Partnership NHS Foundation Trust ITSM Managed Service Procurement

  • Cyhoeddwyd gyntaf: 05 Mai 2020
  • Wedi'i addasu ddiwethaf: 05 Mai 2020

Nid yw'r prynwr yn defnyddio'r wefan hon i weinyddu'r hysbysiad.

I gofnodi eich diddordeb neu gael gwybodaeth neu ddogfennau ychwanegol, darllenwch y cyfarwyddiadau yn Nhestun Llawn yr Hysbysiad. (NODER: Nid oes angen ymateb i Hysbysiadau Dyfarnu Contractau a Hysbysiadau Gwybodaeth Ymlaen Llaw fel arfer)

Cynnwys

Crynodeb

OCID:
Cyhoeddwyd gan:
Surrey and Borders Partnership NHS Foundation Trust
ID Awudurdod:
AA20083
Dyddiad cyhoeddi:
05 Mai 2020
Dyddiad Cau:
-
Math o hysbysiad:
Dyfarnu Contract
Mae ganddo ddogfennau:
Nac Ydi
Wedi SPD:
Nac Ydi
Mae ganddo gynllun lleihau carbon:
AMH

Crynodeb

The authority is looking to procure the following from a single bidder under the terms and conditions provided to the bidders:

• a fully managed service,

• a full device refresh of desktop and laptop devices and upgrade to Windows 10 and Office 2019 (see Volumetric Document for device numbers),

• an on-authority premises service desk (all Core Hours Service Desk support must be provided on the Authority site),

• a full break/fix service and incident management with associated SLAs (financial rights of remedy mandatory),

• a fully featured ITSM tool and portal for end users,

• full call handling system and alternative contact methods,

• change management services,

• knowledge management services,

• asset management and device tracking services,

• problem management services,

• configuration management services,

• moves, adds and changes,

• WiFi Service Management (Full Authority private and public WiFi Management and break/fix),

• implementation services including but not limited to: setup, training, data migration, testing, go-live and post go-live support;

• ongoing professional services and support.

Testun llawn y rhybydd

Hysbysiad dyfarnu contract

Canlyniadau'r weithdrefn gaffael

Adran I: Endid contractio

I.1) Enw a chyfeiriad

Surrey and Borders Partnership NHS Foundation Trust

18 Mole Business Park

Leatherhead

KT22 7AD

UK

Ffôn: +44 1883383838

E-bost: David.mizon@sussexpartnership.nhs.uk

NUTS: UKJ2

Cyfeiriad(au) rhyngrwyd

Prif gyfeiriad: https://www.sussexpartnership.nhs.uk/

I.4) Y math o awdurdod contractio

Gweinyddiaeth neu unrhyw awdurdod cenedlaethol neu ffederal arall, gan gynnwys eu his-adrannau rhanbarthol neu leol

I.5) Prif weithgaredd

Iechyd

Adran II: Gwrthrych

II.1) Cwmpas y caffaeliad

II.1.1) Teitl

Sussex Partnership NHS Foundation Trust ITSM Managed Service Procurement

II.1.2) Prif god CPV

72000000

 

II.1.3) Y math o gontract

Gwasanaethau

II.1.4) Disgrifiad byr

This procurement was for the purchase of an managed ITSM service on behalf of Sussex Partnership NHS Foundation Trust.

II.1.6) Gwybodaeth am lotiau

Mae’r contract hwn wedi’i rannu’n lotiau: Na

II.2) Disgrifiad

II.2.3) Man cyflawni

Cod NUTS:

UKJ2

II.2.4) Disgrifiad o’r caffaeliad

The authority is looking to procure the following from a single bidder under the terms and conditions provided to the bidders:

• a fully managed service,

• a full device refresh of desktop and laptop devices and upgrade to Windows 10 and Office 2019 (see Volumetric Document for device numbers),

• an on-authority premises service desk (all Core Hours Service Desk support must be provided on the Authority site),

• a full break/fix service and incident management with associated SLAs (financial rights of remedy mandatory),

• a fully featured ITSM tool and portal for end users,

• full call handling system and alternative contact methods,

• change management services,

• knowledge management services,

• asset management and device tracking services,

• problem management services,

• configuration management services,

• moves, adds and changes,

• WiFi Service Management (Full Authority private and public WiFi Management and break/fix),

• implementation services including but not limited to: setup, training, data migration, testing, go-live and post go-live support;

• ongoing professional services and support.

II.2.5) Meini prawf dyfarnu

Price

II.2.11) Gwybodaeth am opsiynau

Opsiynau: Na

II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd

Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd: Na

Section IV: Gweithdrefn

IV.1) Disgrifiad

IV.1.1) Y math o weithdrefn

Gweithdrefn agored

IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)

The procurement is covered by the Government Procurement Agreement: Na

IV.2) Gwybodaeth weinyddol

IV.2.1) Cyhoeddiad blaenorol mewn perthynas â’r weithdrefn hon

Rhif yr hysbysiad yn OJ S:

2020/S 054-129774

Section V: Dyfarnu contract

Rhif y Lot: n/a

Rhif Contract: n/a

Teitl: Sussex Partnership NHS Foundation Trust ITSM Managed Service Procurement

Dyfernir contract/lot: Na

V.1 Gwybodaeth am benderfyniad i beidio â dyfarnu

Ni ddyfernir y contract/lot

Rhesymau eraill (dirwyn y weithdrefn i ben)

Section VI: Gwybodaeth ategol

VI.4) Gweithdrefnau adolygu

VI.4.1) Corff adolygu

Surrey and Border NHS Foundation Trust

Surrey

UK

VI.5) Dyddiad anfon yr hysbysiad hwn

01/05/2020

Codio

Categorïau nwyddau

ID Teitl Prif gategori
72000000 Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth Gwasanaethau Cyfrifiadurol a Chysylltiedig

Lleoliadau Dosbarthu

ID Disgrifiad
100 DU - I gyd

Cyfyngiadau Rhanbarthol ar y Rhybuddion

Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.

ID Disgrifiad
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.

Ynglŷn â'r prynwr

Prif gyswllt:
David.mizon@sussexpartnership.nhs.uk
Cyswllt gweinyddol:
N/a
Cyswllt technegol:
N/a
Cyswllt arall:
N/a

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