II.2.3) Man cyflawni
Cod NUTS:
UKL
II.2.4) Disgrifiad o’r caffaeliad
Procurement run under the CCS Fuel Cards and Associated Services Framework Agreement – RM6186 for the provision of fuel cards for fisheries vehicles to establish a contract which meets the following requirements:
The Client requires fuel cards to be accepted at a minimum of 65% of the fuel
stations
In Wales and the UK.
The Supplier will provide fuel cards that allow the purchase of the following fuels
When available at outlets:
Unleaded and Diesel
Electricity for electric vehicles to charge
The Supplier must be able to provide fuel cards to the vehicle’s registration number
or
organisation if required by Client.
Supplier Card solution must allow the ability for customers to purchase other
Vehicle related products and services such as Lubricants, Air, Oil and Vehicle
Wash / Screen Wash.
The Client requires a restricted fuel card that does not include a loyalty scheme
Which allows the earning of points at forecourts.
The Client requires the provision of monthly electronic reports to include spend,
Mileage and carbon emissions.
The Client requires an online account management system. The Online system
Must provide the facility for Client administrators to access monthly data relevant to
Their organisation which as a minimum includes:
Organisations account number
Each fuel Card details card number, vehicle registration
Cost of each individual Card Transaction
Total cost of all individual Card Transactions
Date of each Individual Card transaction
Location of each Card Transaction
What was purchased if applicable fuel, consumables etc
VAT breakdown per transaction
Cost per litre per transaction
Quantity of fuel drawn per transaction
Type of fuel
Vehicle mileage
Merchant identification number and postcode
Provide online invoicing and supporting information to include map analysis, CO2 efficiencies and cost benefits.
The Client requires an appropriately resourced customer support facility to assist
users to log and resolve issues and queries. As a minimum this should be available
8am – 6pm, Monday to Friday and include a point to contact outside of these times
(including public holidays). As a minimum the facility should cover:
Lost or Stolen Cards
Suspected Fraudulent card usage
Security Issues
Chip and Pin queries
When a potential security breach or fraud is reported by a designated card holder
Or authorised user the Supplier should immediately suspend the User’s account
and card and confirm that this has taken place.
The Supplier will investigate any reported security breach or fraudulent transaction
as soon as it has been reported and securely report back its findings on the
reported incident and subsequent resolution.
The Supplier shall have anti-fraud measures in place to ensure safe deliver of Fuel
Cards to designated Users.
Any helpline service shall not utilise premium charging telephone numbers (such as
0845).
Changes due to legislation requirements must be provided under normal support
And maintenance.
Continual development of the product is expected to ensure the latest technologies
Are used and exploited.
II.2.5) Meini prawf dyfarnu
Maes prawf ansawdd: Fuel Card Provision and Coverage
/ Pwysoliad: 30
Maes prawf ansawdd: Account Management
/ Pwysoliad: 20
Maes prawf ansawdd: Customer Support
/ Pwysoliad: 10
Price
/ Pwysoliad:
40
II.2.11) Gwybodaeth am opsiynau
Opsiynau:
Na
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na