Crynodeb
- OCID:
- ocds-h6vhtk-05ad23
- Cyhoeddwyd gan:
- Transport for Wales Rail Limited (Utility Buyer)
- ID Awudurdod:
- AA80566
- Dyddiad cyhoeddi:
- 10 Hydref 2025
- Dyddiad Cau:
- -
- Math o hysbysiad:
- UK7
- Mae ganddo ddogfennau:
- Nac Ydi
- Wedi SPD:
- Nac Ydi
- Mae ganddo gynllun lleihau carbon:
- AMH
Crynodeb
The Customer Operations Team has identified the requirement for a software that accurately reflect the results of the Service Quality Regime (SQR) audits and real time notifications to the action owners to rectify defects in the Time to Fix (TTF). The app will also flag ‘jobs’ that have passed the deadline for necessary follow up action. The Service Quality Regime (SQR) is critical to maintaining the condition of at station and on board assets with periodic inspections carried out, which audit the customer facing touchpoints across the network and onboard all our fleet. The Time to Fix (TTF) is then recorded and measured.
Testun llawn y rhybydd
Cwmpas
Cyfeirnod caffael
TFW0891.00
Disgrifiad caffael
The Customer Operations Team has identified the requirement for a software that accurately reflect the results of the Service Quality Regime (SQR) audits and real time notifications to the action owners to rectify defects in the Time to Fix (TTF). The app will also flag ‘jobs’ that have passed the deadline for necessary follow up action.
The Service Quality Regime (SQR) is critical to maintaining the condition of at station and on board assets with periodic inspections carried out, which audit the customer facing touchpoints across the network and onboard all our fleet. The Time to Fix (TTF) is then recorded and measured.
Awdurdod contractio
Transport for Wales Rail Limited (Utility Buyer)
Cofrestr adnabod:
Cyfeiriad 1: 3 Llys Cadwyn, Taff Street,
Tref/Dinas: Pontypridd
Côd post: CF37 4TH
Gwlad: United Kingdom
Gwefan: http://www.tfwrail.wales
Rhif y Sefydliad Caffael Cyhoeddus: PVJP-5451-JYWQ
Ebost: procurement.help@tfwrail.wales
Math o sefydliad: Awdurdod cyhoeddus - llywodraeth is-ganolog
Rheoliadau datganoledig sy'n berthnasol: Cymru
Cyflenwr
Advanced New Technology Ltd
Cofrestr adnabod:
Cyfeiriad 1: Pippingford Manor, Pippingford Park
Tref/Dinas: Nutley
Côd post: TN22 3HW
Gwlad: United Kingdom
Rhif y Sefydliad Caffael Cyhoeddus: PPLC-8973-QGWT
Ebost: claire.brooking@a-n-t.com
Math:
Gweithdrefn
Math o weithdrefn
Below threshold - without competition
Cytundeb
SQR System App
ID: 1
A yw cyfanswm y gwerth uwchlaw'r trothwy?
O dan y trothwy
Dyddiad y caiff y contract ei lofnodi (amcangyfrif)
06 Hydref 2025, 00:00yb
Dyddiadau contract (amcangyfrif)
07 Hydref 2025, 00:00yb to 06 Hydref 2026, 23:59yh
Dyddiad gorffen yr estyniad (os defnyddir yr holl estyniadau): 06 Hydref 2027
A ellir ymestyn y contract hwn?: Oes
Disgrifiad adnewyddu:
One year extension available pending confirmation
Lotiau
Wedi'i rannu'n 1 lot
Rhif lot: 1
Statws: Cyflawn
Codio
Categorïau nwyddau
| ID |
Teitl
|
Prif gategori
|
| 72000000 |
Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth |
Gwasanaethau Cyfrifiadurol a Chysylltiedig |
| 48000000 |
Systemau pecynnau meddalwedd a gwybodaeth |
Gwasanaethau Cyfrifiadurol a Chysylltiedig |
Lleoliadau Dosbarthu
| ID |
Disgrifiad
|
| 100 |
DU - I gyd |
Ynglŷn â'r prynwr
- Prif gyswllt:
- n/a
- Cyswllt gweinyddol:
- n/a
- Cyswllt technegol:
- n/a
- Cyswllt arall:
- n/a