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Dyfarnu Contract

Provision of Insourced and Outsourced Clinical Services Framework (Framework Reopening)

  • Cyhoeddwyd gyntaf: 15 Hydref 2026
  • Wedi'i addasu ddiwethaf: 15 Hydref 2026
  • Fersiwn: N/A
  •  

  • Efallai na fydd y ffeil hon yn gwbl hygyrch.

  •  

Eicon Gwybodaeth

Nid yw'r prynwr yn defnyddio'r wefan hon i weinyddu'r hysbysiad.

I gofnodi eich diddordeb neu gael gwybodaeth neu ddogfennau ychwanegol, darllenwch y cyfarwyddiadau yn Nhestun Llawn yr Hysbysiad. (NODER: Nid oes angen ymateb i Hysbysiadau Dyfarnu Contractau a Hysbysiadau Gwybodaeth Ymlaen Llaw fel arfer)

Cynnwys

Crynodeb

OCID:
Cyhoeddwyd gan:
Countess of Chester Hospital NHS Foundation Trust
ID Awudurdod:
AA20287
Dyddiad cyhoeddi:
15 Hydref 2026
Dyddiad Cau:
-
Math o hysbysiad:
Dyfarnu Contract
Mae ganddo ddogfennau:
Nac Ydi
Wedi SPD:
Nac Ydi
Mae ganddo gynllun lleihau carbon:
AMH

Crynodeb

The aim of this Framework is to provide Relevant Authorities with fully compliant solutions which supplement the delivery of patient care by Relevant Authorities in line with the NHS' core Key Performance Indicators and standards.

The Framework has two Lots.

Lot 1 Insourced Clinical Services

Lot 2 Outsourced Clinical Services

Insourced Services are clinical services which are delivered on the premises of the contracting Relevant Authority and may use that organisation's equipment.

Outsourced Services are clinical services which are delivered on premises owned or operated by the Provider.

Insourced and Outsourced Services will include the full range of Surgical and Medical specialties and sub-specialties. The specialties and sub-specialties are those listed by the various Surgical and Medical Royal Colleges.

This is a Framework under The Health Care Services (Provider Selection Regime) Regulations2023 and The Health Services (Provider Selection Regime) (Wales) Regulations 2025. In accordance with Regulation 17 of The Health Care Services (Provider Selection Regime) Regulations 2023 and Regulation 17 of The Health Services (Provider Selection Regime) (Wales) Regulations 2025, the Framework will be open to applications from new potential Providers during the Term of the Framework.

Previously appointed Providers are NOT obliged to re-apply.

Further 'Intention to Award' notices will be published as and when new Providers are appointed.

Testun llawn y rhybydd

Hysbysiad dyfarnu contract

Canlyniadau'r weithdrefn gaffael

Adran I: Endid contractio

I.1) Enw a chyfeiriad

COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST

RJR

Liverpool Road

Chester

CH21UL

UK

E-bost: coch.cps@nhs.net

NUTS: UKD63

Cyfeiriad(au) rhyngrwyd

Prif gyfeiriad: https://www.coch.nhs.uk/

I.2) Caffael ar y cyd

Caiff y contract ei ddyfarnu gan gorff prynu canolog

I.4) Y math o awdurdod contractio

Corff a lywodraethir gan gyfraith gyhoeddus

I.5) Prif weithgaredd

Iechyd

Adran II: Gwrthrych

II.1) Cwmpas y caffaeliad

II.1.1) Teitl

Provision of Insourced and Outsourced Clinical Services Framework (Framework Reopening)

Cyfeirnod: F/098/CS/25/IB

II.1.2) Prif god CPV

85111000

 

II.1.3) Y math o gontract

Gwasanaethau

II.1.4) Disgrifiad byr

The aim of this Framework is to provide Relevant Authorities with fully compliant solutions which supplement the delivery of patient care by Relevant Authorities in line with the NHS' core Key Performance Indicators and standards.

The Framework has two Lots.

Lot 1 Insourced Clinical Services

Lot 2 Outsourced Clinical Services

Insourced Services are clinical services which are delivered on the premises of the contracting Relevant Authority and may use that organisation's equipment.

Outsourced Services are clinical services which are delivered on premises owned or operated by the Provider.

Insourced and Outsourced Services will include the full range of Surgical and Medical specialties and sub-specialties. The specialties and sub-specialties are those listed by the various Surgical and Medical Royal Colleges.

This is a Framework under The Health Care Services (Provider Selection Regime) Regulations2023 and The Health Services (Provider Selection Regime) (Wales) Regulations 2025. In accordance with Regulation 17 of The Health Care Services (Provider Selection Regime) Regulations 2023 and Regulation 17 of The Health Services (Provider Selection Regime) (Wales) Regulations 2025, the Framework will be open to applications from new potential Providers during the Term of the Framework.

Previously appointed Providers are NOT obliged to re-apply.

Further 'Intention to Award' notices will be published as and when new Providers are appointed.

II.1.6) Gwybodaeth am lotiau

Mae’r contract hwn wedi’i rannu’n lotiau: Ydy

II.1.7) Cyfanswm gwerth y caffaeliad

Cynnig isaf: .01 GBP / Y cynnig uchaf: 100 000 000.00 GBP

II.2) Disgrifiad

Rhif y Lot 1

II.2.1) Teitl

Lot 1 Insourced Clinical Services

II.2.2) Cod(au) CPV ychwanegol

85111100

85111200

85111300

85111320

85111400

85111500

85112200

85121200

85121210

85121220

85121230

85121231

85121232

85121240

85121250

85121251

85121252

85121270

85121280

85121281

85121282

85121283

85121290

85121291

85121292

85121300

II.2.3) Man cyflawni

Cod NUTS:

UKC

UKD

UKE

UKF

UKG

UKH

UKI

UKJ

UKK

UKL

II.2.4) Disgrifiad o’r caffaeliad

The awarding of a framework agreement is subject to the Health Care Services (Provider Selection Regime) Regulations 2023 and The Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Regulations 2024 do not apply to this award. The standstill period begins on the day after the publication of this notice.

Representations by providers must be made to the relevant authority by midnight at the end of 27 October 2026 to

coch.cps@nhs.net. Framework agreements have not yet been formally concluded; this notice serves as an intention to establish framework agreements under the PSR.

The award decision makers were two Senior Commercial Procurement Specialists, the Commercial Procurement Manager and the Director of Commercial Procurement Services at the Countess of Chester Hospital NHS Foundation Trust.

The Key Criteria were:

• Social Value Pass/Fail

• Value - Value Declaration Pass/Fail

• Value - Commercial Questionnaire Pass/Fail

• Quality and Innovation - Service quality 25%

• Quality and Innovation - Patient experience & patient safety 25% • Integration, collaboration, and service sustainability - Integration & collaboration 15%

• Integration, collaboration, and service sustainability - Increasing capacity 15%

• Integration, collaboration, and service sustainability - Service mobilisation 10%

• Improving access, reducing health inequalities, and facilitating choice - Meeting patient needs and preferences 5%

• Improving access, reducing health inequalities, and facilitating choice - Communication with patients and contracting Relevant Authorities 5%

The framework will be available to all Relevant Authorities (and any future successors to these organisations).

"Relevant Authority" is defined in section 12ZB(7) of the National Health Service Act 2006 and in section 10A(9) of the National Health Service (Wales) Act 2006.

The aim of this Framework is to provide Relevant Authorities with fully compliant solutions which supplement the delivery of patient care by Relevant Authorities in line with the NHS' core Key Performance Indicators and standards.

The Framework has two Lots.

Lot 1 Insourced Clinical Services

Lot 2 Outsourced Clinical Services

Insourced Services are clinical services which are delivered on the premises of the contracting Relevant Authority and may use that organisation's equipment.

Outsourced Services are clinical services which are delivered on premises owned or operated by the Provider.

Insourced and Outsourced Services will include the full range of Surgical and Medical specialties and sub-specialties. The specialties and sub-specialties are those listed by the various Surgical and Medical Royal Colleges.

This is a Framework under The Health Care Services (Provider Selection Regime) Regulations 2023 and The Health Services (Provider Selection Regime) (Wales) Regulations 2025. In accordance with Regulation 17 of The Health Care Services (Provider Selection Regime) Regulations 2023 and Regulation 17 of The Health Services (Provider Selection Regime) (Wales) Regulations 2025, the Framework will be open to applications from new potential Providers during the Term of the Framework.

Previously appointed Providers are NOT obliged to re-apply.

Further 'Intention to Award' notices will be published as and when new Providers are appointed.

Award of a Framework Agreement does not guarantee or imply any commitment to award a Call-off Contract by any Relevant Authority.

II.2.5) Meini prawf dyfarnu

Maen prawf cost: Value / Pwysoliad: Pass/Fail

II.2.11) Gwybodaeth am opsiynau

Opsiynau: Na

II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd

Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd: Na

II.2.14) Gwybodaeth ychwanegol

The approximate lifetime value of the framework is £100000000 but no commitment to award a Call-off Contract is implied or given.

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of framework agreements is subject to the Health Care Services (Provider Selection Regime) Regulations 2023 and The Health Services (Provider Selection Regime)(Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Regulations 2024 do not apply to this award. The standstill period begins on the day after the publication of this notice. Written representations should be sent to:

coch.cps@nhs.net Representations by providers must be made to the Framework Host by midnight at the end of 27 October 2026. Framework agreements have not yet been formally concluded; this notice serves as an intention to establish framework agreements under the PSR.

The decision was proposed by a Senior Commercial Specialist at Countess of Chester Hospital NHS Foundation Trust, and approved by the Commercial Procurement Manager and the Director of Commercial Procurement Services for Countess of Chester Hospital NHS Foundation Trust.

No conflicts of interest were detected or declared during the procurement process.

The relative importance of the key criteria that the relevant authority used to make a decision are set out in this notice. Each of the 5 Key Criteria elements were weighted in consideration of the subject-matter and with a view to securing the needs of the people who use the services, improving the quality of the services, and improving the efficiency of in the provision of the services.

The chosen providers met the selection criteria, passed the PASS/FAIL Key Criteria and met or exceeded the published required minimum total score of 60% across the remaining Key Criteria for award to the Framework.

Rhif y Lot 2

II.2.1) Teitl

Lot 2 Outsourced Clinical Services

II.2.2) Cod(au) CPV ychwanegol

85111100

85111200

85111300

85111320

85111400

85111500

85112200

85121200

85121210

85121220

85121230

85121231

85121232

85121240

85121250

85121251

85121252

85121270

85121280

85121281

85121282

85121283

85121290

85121291

85121292

85121300

II.2.3) Man cyflawni

Cod NUTS:

UKC

UKD

UKE

UKF

UKG

UKH

UKI

UKJ

UKK

UKL

II.2.4) Disgrifiad o’r caffaeliad

This is a Provider Selection Regime (PSR) intention to award notice.

The awarding of framework agreements is subject to the Health Care Services (Provider Selection Regime) Regulations 2023 and The Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Regulations 2024 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by midnight at the end of 27 October 2026 to

coch.cps@nhs.net . Framework agreements have not yet been formally concluded; this notice serves as an intention to establish framework agreements under the PSR.

The award decision makers were two Senior Commercial Procurement Specialists, the Commercial Procurement Manager and the Director of Commercial Procurement Services for Countess of Chester Hospital NHS Foundation Trust.

The Key Criteria were:

• Social Value Pass/Fail

• Value - Value Declaration Pass/Fail

• Value - Commercial Questionnaire Pass/Fail

• Quality and Innovation - Service quality 25%

• Quality and Innovation - Patient experience &patient safety 25% • Integration, collaboration, and service sustainability - Integration & collaboration 15%

• Integration, collaboration, and service sustainability - Increasing capacity 15%

• Integration, collaboration, and service sustainability - Service mobilisation 10%

• Improving access, reducing health inequalities, and facilitating choice - Meeting patient needs and preferences 5%

• Improving access, reducing health inequalities, and facilitating choice - Communication with patients and contracting Relevant Authorities 5%

The framework will be available to all Relevant Authorities (and any future successors to these organisations).

"Relevant Authority" is defined in section 12ZB(7) of the National Health Service Act 2006 and insection 10A(9) of the National Health Service (Wales) Act 2006.

The aim of this Framework is to provide Relevant Authorities with fully compliant solutions which supplement the delivery of patient care by Relevant Authorities in line with the NHS' core Key Performance Indicators and standards.

The Framework has two Lots.

Lot 1 Insourced Clinical Services

Lot 2 Outsourced Clinical Services

Insourced Services are clinical services which are delivered on the premises of the contracting Relevant Authority and may use that organisation's equipment.

Outsourced Services are clinical services which are delivered on premises owned or operated by the Provider.

Insourced and Outsourced Services will include the full range of Surgical and Medical specialties and sub-specialties. The specialties and sub-specialties are those listed by the various Surgical and Medical Royal Colleges.

This is a Framework under The Health Care Services (Provider Selection Regime) Regulations2023 and The Health Services (Provider Selection Regime) (Wales) Regulations 2025. In accordance with Regulation 17 of The Health Care Services (Provider Selection Regime) Regulations 2023 and Regulation 17 of The Health Services (Provider Selection Regime) (Wales) Regulations 2025, the Framework will be open to applications from new potential Providers during the Term of the Framework.

Previously appointed Providers are NOT obliged to re-apply.

Further 'Intention to Award' notices will be published as and when new Providers are appointed.

Award of a Framework Agreement does not guarantee or imply any commitment to award a Call-off Contract by any Relevant Authority.

II.2.5) Meini prawf dyfarnu

Maen prawf cost: Value / Pwysoliad: Pass/Fail

II.2.11) Gwybodaeth am opsiynau

Opsiynau: Na

II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd

Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd: Na

II.2.14) Gwybodaeth ychwanegol

This notice is an intention to conclude framework agreements using the competitive process.

The approximate lifetime value of the framework is £100000000 but no commitment to award a Call-off Contract is implied or given.

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of framework agreements is subject to the Health Care Services (Provider Selection Regime) Regulations 2023 and The Health Services (Provider Selection Regime)

Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Regulations 2024 do not apply to this award. The standstill period begins on the day after the publication of this notice. Written representations should be sent to:

coch.cps@nhs.net Representations by providers must be made to the Framework Host by midnight at the end of 27 October 2026.

Framework agreements have not yet been formally concluded; this notice serves as an intention to establish framework agreements under the PSR.

The decision was proposed by a Senior Commercial Specialist at Countess of Chester Hospital NHS Foundation Trust, and approved by the Commercial Procurement Manager and the Director of Commercial Procurement Services for Countess of Chester Hospital NHS Foundation Trust.

No conflicts of interest were detected or declared during the procurement process.

The relative importance of the key criteria that the relevant authority used to make a decision are set out in this notice. Each of the 5 Key Criteria elements were weighted in consideration of the subject-matter and with a view to securing the needs of the people who use the services, improving the quality of the services, and improving the efficiency of in the provision of the services.

The chosen providers met the selection criteria, passed the PASS/FAIL Key Criteria and met or exceeded the published required minimum total score of 60% across the remaining Key Criteria for award to the Framework.

Section IV: Gweithdrefn

IV.1) Disgrifiad

IV.1.1) Y math o weithdrefn

Dyfarnu contract heb gyhoeddi galwad am gystadleuaeth yng Nghyfnodolyn Swyddogol yr Undeb Ewropeaidd ymlaen llaw

Cyfiawnhau'r weithdrefn ddyfarnu a ddewiswyd:

Mae’r caffaeliad y tu allan i gwmpas cymhwysiad y gyfarwyddeb

Esboniad

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of framework agreements is subject to the Health Care Services (Provider Selection Regime) Regulations 2023 and The Health Services (Provider Selection Regime)(Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Regulations 2024 do not apply to this award.

IV.1.3) Gwybodaeth am gytundeb fframwaith neu system brynu ddynamig

Mae’r caffaeliad yn golygu y caiff cytundeb fframwaith ei sefydlu

IV.1.8) Gwybodaeth am Gytundeb Caffael y Llywodraeth (GPA)

The procurement is covered by the Government Procurement Agreement: Ydy

IV.2) Gwybodaeth weinyddol

IV.2.1) Cyhoeddiad blaenorol mewn perthynas â’r weithdrefn hon

Rhif yr hysbysiad yn OJ S:

2025/S 000-055433

Section V: Dyfarnu contract

Rhif y Lot: Lot 1 & Lot 2

Dyfernir contract/lot: Ydy

V.2 Dyfarnu contract

V.2.1) Y dyddiad y daeth y contract i ben

14/10/2026

V.2.2) Gwybodaeth am dendrau

Nifer y tendrau a ddaeth i law: 4

Nifer y tendrau a ddaeth i law gan BBaChau: 4

Nifer y tendrau a ddaeth i law drwy ddulliau electronig: 4

Dyfarnwyd y contract i gr?p o weithredwyr economaidd: Na

V.2.3) Enw a chyfeiriad y contractwr

GP Care UK Ltd

06517384

Bristol

UK

NUTS: UKK11

BBaCh yw’r contractwr: Ydy

V.2.4) Gwybodaeth am werth y contract/lot (heb gynnwys VAT)

Cynnig isaf: .01 GBP / Y cynnig uchaf: 100 000 000.00 GBP

V.2.5) Gwybodaeth am is-gontractio

Section V: Dyfarnu contract

Rhif y Lot: Lot 2

Dyfernir contract/lot: Ydy

V.2 Dyfarnu contract

V.2.1) Y dyddiad y daeth y contract i ben

14/10/2026

V.2.2) Gwybodaeth am dendrau

Nifer y tendrau a ddaeth i law: 4

Nifer y tendrau a ddaeth i law gan BBaChau: 4

Nifer y tendrau a ddaeth i law drwy ddulliau electronig: 4

Dyfarnwyd y contract i gr?p o weithredwyr economaidd: Na

V.2.3) Enw a chyfeiriad y contractwr

The Healthcare Management Trust

01932882

Swansea

UK

NUTS: UKL18

BBaCh yw’r contractwr: Ydy

V.2.4) Gwybodaeth am werth y contract/lot (heb gynnwys VAT)

Cynnig isaf: .01 GBP / Y cynnig uchaf: 100 000 000.00 GBP

V.2.5) Gwybodaeth am is-gontractio

Section V: Dyfarnu contract

Rhif y Lot: Lot 1

Dyfernir contract/lot: Ydy

V.2 Dyfarnu contract

V.2.1) Y dyddiad y daeth y contract i ben

14/10/2026

V.2.2) Gwybodaeth am dendrau

Nifer y tendrau a ddaeth i law: 4

Nifer y tendrau a ddaeth i law gan BBaChau: 4

Nifer y tendrau a ddaeth i law drwy ddulliau electronig: 4

Dyfarnwyd y contract i gr?p o weithredwyr economaidd: Na

V.2.3) Enw a chyfeiriad y contractwr

WeAreRiSE Limited

09462332

Stockport

UK

NUTS: UKD3

BBaCh yw’r contractwr: Ydy

V.2.4) Gwybodaeth am werth y contract/lot (heb gynnwys VAT)

Cynnig isaf: .01 GBP / Y cynnig uchaf: 100 000 000.00 GBP

V.2.5) Gwybodaeth am is-gontractio

Section VI: Gwybodaeth ategol

VI.3) Gwybodaeth ychwanegol

The approximate lifetime value of the entire framework is £100000000 but no commitment to award a Call-off Contract is implied or given.

VI.4) Gweithdrefnau adolygu

VI.4.1) Corff adolygu

Countess of Chester Hospital NHS Foundation Trust

Chester

UK

E-bost: coch.cps@nhs.net

VI.4.3) Gweithdrefn adolygu

Gwybodaeth fanwl gywir am y terfyn(au) amser ar gyfer gweithdrefnau adolygu:

Representations by providers must be made to the Framework Host by midnight at the end of 27 October 2026.

VI.5) Dyddiad anfon yr hysbysiad hwn

14/10/2026

Codio

Categorïau nwyddau

ID Teitl Prif gategori
85121220 Gwasanaethau arbenigol arenneg neu’r system nerfol Gwasanaethau ymarfer meddygol
85121300 Gwasanaethau arbenigol llawfeddygol Gwasanaethau ymarfer meddygol
85121200 Gwasanaethau arbenigol meddygol Gwasanaethau ymarfer meddygol
85121232 Gwasanaethau arbenigwyr ysgyfeiniol Gwasanaethau ymarfer meddygol
85121231 Gwasanaethau cardioleg Gwasanaethau ymarfer meddygol
85121230 Gwasanaethau cardioleg neu wasanaethau arbenigol yr ysgyfaint Gwasanaethau ymarfer meddygol
85121282 Gwasanaethau dermatolegol Gwasanaethau ymarfer meddygol
85121240 Gwasanaethau ENT neu glywedegwr Gwasanaethau ymarfer meddygol
85121251 Gwasanaethau gastroenterolegol Gwasanaethau ymarfer meddygol
85121250 Gwasanaethau gastroenterolegol a geriatrig Gwasanaethau ymarfer meddygol
85121252 Gwasanaethau geriatrig Gwasanaethau ymarfer meddygol
85112200 Gwasanaethau gofal i gleifion allanol Gwasanaethau cymorth ysbyty
85121210 Gwasanaethau gynecolegol neu obstetrig Gwasanaethau ymarfer meddygol
85121281 Gwasanaethau offthalmolegol Gwasanaethau ymarfer meddygol
85121280 Gwasanaethau offthalmolegol, dermatoleg neu orthopaedeg Gwasanaethau ymarfer meddygol
85121283 Gwasanaethau orthopedig Gwasanaethau ymarfer meddygol
85121291 Gwasanaethau pediatrig Gwasanaethau ymarfer meddygol
85121290 Gwasanaethau pediatrig neu wrolegol Gwasanaethau ymarfer meddygol
85121270 Gwasanaethau seiciatrydd neu seicolegydd Gwasanaethau ymarfer meddygol
85121292 Gwasanaethau wrolegydd Gwasanaethau ymarfer meddygol
85111000 Gwasanaethau ysbyty Gwasanaethau ysbyty a gwasanaethau cysylltiedig
85111400 Gwasanaethau ysbyty adsefydlu Gwasanaethau ysbyty
85111300 Gwasanaethau ysbyty gynecolegol Gwasanaethau ysbyty
85111100 Gwasanaethau ysbyty llawfeddygol Gwasanaethau ysbyty
85111200 Gwasanaethau ysbyty meddygol Gwasanaethau ysbyty
85111320 Gwasanaethau ysbyty obstetreg Gwasanaethau ysbyty
85111500 Gwasanaethau ysbyty seiciatrig Gwasanaethau ysbyty

Lleoliadau Dosbarthu

ID Disgrifiad
100 DU - I gyd

Cyfyngiadau Rhanbarthol ar y Rhybuddion

Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.

ID Disgrifiad
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.

Ynglŷn â'r prynwr

Prif gyswllt:
coch.cps@nhs.net
Cyswllt gweinyddol:
N/a
Cyswllt technegol:
N/a
Cyswllt arall:
N/a

Gwybodaeth bellach

Dyddiad Manylion
Nid oes unrhyw wybodaeth bellach wedi'i lanlwytho.

0800 222 9004

Mae'r llinellau ar agor rhwng 8:30am a 5pm o ddydd Llun i ddydd Gwener.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.