Peer Wellbeing Support Community Platform

Cyfeirnod caffael

CU.2276.DK

Disgrifiad caffael

Cardiff University requires a peer support platform available 24/7 for students to receive and deliver wellbeing support. This platform needs to be available 24/7, professionally moderated with effective safeguarding procedures. This needs to accessible to our students both in Cardiff and in our international bases and placements.

There is also a potential need for counselling provision that is multi-lingual (including Welsh) and available both nationally and internationally on a pay per session basis.

Prif gategori

Gwasanaethau

Rhanbarthau cyflawni

• UKL22 - Cardiff and Vale of Glamorgan

Cyfanswm gwerth (amcangyfrif)

500000.00 GBP Heb gynnwys TAW

600000.00 GBP Gan gynnwys TAW

Dyddiadau contract (amcangyfrif)

16 Mawrth 2027, 00:00yb to 15 Mawrth 2029, 23:59yh

Dyddiad gorffen yr estyniad (os defnyddir yr holl estyniadau): 15 Mawrth 2031

Cardiff University

A yw cyfanswm y gwerth uwchlaw'r trothwy?

Uwchben y trothwy

Dosbarthiadau CPV

• 80300000 - Gwasanaethau addysg uwch
• 48000000 - Systemau pecynnau meddalwedd a gwybodaeth
• 85312320 - Gwasanaethau cwnsela
• 85312300 - Gwasanaethau cyfarwyddyd a chwnsela

Rhanbarthau cyflawni

• UKL22 - Cardiff and Vale of Glamorgan

Dyddiad cychwyn y contract (amcangyfrif)

16 Mawrth 2027, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

15 Mawrth 2029, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

15 Mawrth 2031, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o'r broses ymgysylltu

Cardiff University is undertaking early market engagement to inform the development of its upcoming procurement for a peer support platform available 24/7 for students to receive and deliver wellbeing support. This platform needs to be available 24/7, professionally moderated with effective safeguarding procedures. This needs to accessible to our students both in Cardiff and in our international bases and placements.

We would also be interested in counselling provision that is multi-lingual (including Welsh) and available both nationally and internationally on a pay per session basis.

The objectives for the engagement are:

• To establish the level of interest in the tender opportunity

• To gain an understanding of your experience of similar contracts, incorporating any lessons learnt to drive improvements.

• To listen, reflect and mitigate any foreseeable risks within the proposed contract tender exercise to ensure that the service delivered at Cardiff University remains customer centric, efficient and offers value for money.

• To inform the University’s final tender strategy, specification refinement, and commercial model.

The pre-market engagement events will be anticipated to be held on 26th, 27th, and 28th August 2026 via Teams.

Suppliers interested in attending the pre-market engagement event must complete and return the registration form via the correspondence function on the Universities e-tender portal In-Tend.

https://in-tendhost.co.uk/cardiffuniversity/

Suppliers will be limited to 2 attendees. The deadline for registering attendance at the event is 12 Noon, 13th August 2026 - Teams invitations will be issued once this deadline has passed. The University reserves the right to reject an application to attend sent after this time.

All presentation documentation, questions and answers will be published on the e-tendering portal following the pre-market engagement event.

This stage does not formally commence a procurement process. Participation in this pre-market engagement is voluntary and will not provide any advantage or disadvantage in any subsequent tender process.

The University anticipates refining the scope, service levels, data requirements, performance metrics, and commercial structure following this pre market Engagement.

Insights gained will inform the final tender documentation.

Dyddiad dyledus

13 Awst 2026, 23:59yh

A yw’r cyfnod ymgysylltu eisoes wedi dod i ben?

Nac ydw

Dyddiad cyhoeddi hysbysiad tendro (amcangyfrif)

14 Hydref 2026