Provision of Wellbeing and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes

Disgrifiad caffael

We are seeking a supplier to provide a comprehensive advice, support, signposting, and counselling service for individuals involved in Social Care Wales’ fitness to practise and hearings processes. This includes registered workers under investigation, their families, applicants or registrants referred to case conferences or hearings, complainants, witnesses, whistleblowers, and independent panel members. The service aims to safeguard wellbeing and offer appropriate support throughout these challenging and sensitive procedures.

The Supplier will be responsible for delivering a comprehensive and flexible Wellbeing Assistance Programme to support individuals involved in Social Care Wales’ fitness to practise and hearings processes.

The programme aims to:

- Provide a high-quality, accessible, and bilingual support services that promote wellbeing and resilience.

- Ensure timely and effective interventions for individuals requiring counselling, information, or guidance.

- Deliver services that comply with Welsh Government standards for equality, accessibility, and language.

The objectives of the programme are to:

- Offer a comprehensive range of support services, including counselling and information, tailored to diverse needs.

- Ensure services are fully bilingual (Welsh and English) and meet accessibility standards for all users.

- Maintain robust qualifications, accreditations, and ongoing training for staff delivering the programme.

Prif gategori

Gwasanaethau

Rhanbarthau cyflawni

• UKL - Wales

Cyfanswm gwerth (amcangyfrif)

151516 GBP Heb gynnwys TAW

200000 GBP Gan gynnwys TAW

Dyddiadau contract (amcangyfrif)

01 Mai 2026, 00:00yb to 30 Ebrill 2028, 23:59yh

Dyddiad gorffen yr estyniad (os defnyddir yr holl estyniadau): 30 Ebrill 2030

Social Care Wales

A yw cyfanswm y gwerth uwchlaw'r trothwy?

Uwchben y trothwy

Dosbarthiadau CPV

• 85312300 - Gwasanaethau cyfarwyddyd a chwnsela
• 85312320 - Gwasanaethau cwnsela
• 85312500 - Gwasanaethau adsefydlu
• 98000000 - Gwasanaethau cymunedol, cymdeithasol a phersonol eraill

Rhanbarthau cyflawni

• UKL - Wales

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Dyddiad cychwyn y contract (amcangyfrif)

01 Mai 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

30 Ebrill 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

30 Ebrill 2030, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o'r broses ymgysylltu

We will be holding a preliminary market engagement sessions via MS Teams on:

14:00, Monday 1 December 2025

The sessions will be hosted by project lead/s Elin Harris and Lowri Jones, and a member of the Procurement team.

The sessions will begin with a presentation outlining the requirements, following which an opportunity for questions and answers will follow. The sessions will be recorded and uploaded against this notice on Sell2Wales.

If you are interested in joining a preliminary market engagement session, please email procurement@socialcare.wales advising the tender title who will be joining.

Following the sessions the Sell2Wales question and answer portal will be live for a following 4 working days up until 5 December 2025.

Dyddiad dyledus

05 Rhagfyr 2025, 23:59yh

A yw’r cyfnod ymgysylltu eisoes wedi dod i ben?

Nac ydw

Dyddiad cyhoeddi hysbysiad tendro (amcangyfrif)

04 Chwefror 2026