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UK4

Training, Coaching and Development Providers Framework

  • Cyhoeddwyd gyntaf: 22 Medi 2026
  • Wedi'i addasu ddiwethaf: 22 Medi 2026
  • Fersiwn: 2
  •  

  • Efallai na fydd y ffeil hon yn gwbl hygyrch.

  •  

Eicon Gwybodaeth

Nid yw'r prynwr yn defnyddio'r wefan hon i weinyddu'r hysbysiad.

I gofnodi eich diddordeb neu gael gwybodaeth neu ddogfennau ychwanegol, darllenwch y cyfarwyddiadau yn Nhestun Llawn yr Hysbysiad. (NODER: Nid oes angen ymateb i Hysbysiadau Dyfarnu Contractau a Hysbysiadau Gwybodaeth Ymlaen Llaw fel arfer)

Cynnwys

Crynodeb

OCID:
ocds-h6vhtk-07777b
Cyhoeddwyd gan:
Development Bank of Wales
ID Awudurdod:
AA0555
Dyddiad cyhoeddi:
22 Medi 2026
Dyddiad Cau:
20 Hydref 2026
Math o hysbysiad:
UK4
Mae ganddo ddogfennau:
Nac Ydi
Wedi SPD:
Nac Ydi
Mae ganddo gynllun lleihau carbon:
AMH

Crynodeb

Testun llawn y rhybydd

Newidiadau i hysbysiad

Disgrifiad

Incorrect ITT code

Cwmpas

Cyfeirnod caffael

DBW00228.00

Disgrifiad caffael

The Development Bank of Wales (DBW) is seeking to establish a Framework Agreement for the provision of training, coaching and development services to support the learning and development needs of its employees. The framework will provide access to suitably qualified and experienced suppliers capable of delivering a broad range of professional development services, including leadership and management development, procurement and commercial skills, finance, risk and compliance, project management, coaching and mentoring, digital and technology skills, personal effectiveness, and other specialist training requirements.

Through this procurement, DBW aims to appoint a panel of providers who can deliver high-quality, flexible and value-for-money learning solutions across a range of delivery methods, including classroom-based, virtual and blended learning. The framework will support DBW's strategic objectives by enhancing workforce capability, supporting organisational development and ensuring employees have access to relevant and effective learning opportunities.

Further details of the scope, lot structure, evaluation methodology and framework arrangements are set out within the procurement documents.

The framework is expected to be divided into lots to reflect different areas of expertise. The Development Bank of Wales does not guarantee any minimum volume or value of work under the framework. Contracts will be awarded in accordance with the call-off procedures set out in the procurement documents.

Services may include training programmes, workshops, masterclasses, briefings, coaching, mentoring, facilitation, training needs analysis, learner diagnostics, preparation of learning materials, post-course evaluation and associated reporting. Delivery may be in person, virtual or blended, depending on the requirement, audience and relevant lot.

The framework will be divided into lots covering leadership and management development; procurement, commercial and contract management; financial services, risk and regulatory training; digital, technology and AI skills; project and change management; HR, equality, diversity and inclusion; health, safety and wellbeing; Welsh language and communication skills; coaching and mentoring; and soft skills and business development.

The framework will not guarantee any minimum level of spend, volume of work or number of call-off contracts. Requirements will be commissioned through the framework call-off arrangements and will be subject to business need, budget availability, approval requirements and supplier performance.

The tender code for etenderwales is itt_127450

Prif gategori

Gwasanaethau

Rhanbarthau cyflawni

  • UK - United Kingdom

Cyfanswm gwerth (amcangyfrif, heb gynnwys TAW)

1000000.00 GBP to 10.00GBP

Dyddiadau contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb to 31 Hydref 2028, 23:59yh

Dyddiad gorffen yr estyniad (os defnyddir yr holl estyniadau): 31 Hydref 2034

A oes fframwaith yn cael ei sefydlu?

Oes

Awdurdod contractio

Development Bank of Wales

Cofrestr adnabod:

  • GB-PPON

Cyfeiriad 1: Development Bank of Wales plc

Tref/Dinas: Cardiff

Côd post: CF10 4BZ

Gwlad: United Kingdom

Gwefan: http://www.developmentbank.wales

Rhif y Sefydliad Caffael Cyhoeddus: PCWM-6438-QYVP

Enw cyswllt: Leanne Millard

Ebost: leanne.millard@developmentbank.wales

Ffon: +442920801715

Math o sefydliad: Awdurdod cyhoeddus - llywodraeth ganolog

Rheoliadau datganoledig sy'n berthnasol: Cymru

Gweithdrefn

Math o weithdrefn

Open procedure

A yw cyfanswm y gwerth uwchlaw'r trothwy?

Uwchben y trothwy

Fframwaith

Rhagor o wybodaeth am ffioedd

N/A

Ffi canrannol a godir ar gyflenwyr

0%

Uchafswm nifer y cyflenwyr

46

Dull dyfarnu wrth ddefnyddio'r fframwaith

Gyda a heb ailagor cystadleuaeth

Cyfiawnhad dros dymor y fframwaith

The Development Bank of Wales considers a framework term of up to eight years to be necessary and proportionate due to the nature of the services being procured. The framework will support the organisation's long-term learning and development strategy and provide access to training, coaching and development services that contribute to workforce capability, leadership succession, regulatory compliance and organisational performance.

A longer-term framework will, Provide continuity in the delivery of learning and development programmes, enabling the establishment of consistent training pathways and progressive development programmes over multiple years.

Allow suppliers to invest in understanding the Development Bank of Wales' business, culture, strategic objectives and learning requirements, leading to higher quality and more tailored service provision.

Disgrifiad o weithrediad y fframwaith

The framework will operate as a closed multi-supplier framework agreement. Suppliers will be appointed to the lot or lots for which they submit a successful tender and will only be eligible to receive call-off opportunities under those appointed lots.

When DBW identifies a requirement, it will determine the appropriate lot and issue the requirement to the appointed supplier or suppliers under that lot in accordance with the call-off rules set out in the procurement documents. Call-offs may cover single training sessions, workshops, coaching assignments, short programmes, multi-session development pathways, refresher training, bespoke learning interventions or associated support services.

The primary call-off route will be further competition between suppliers appointed to the relevant lot, particularly where more than one supplier is capable of meeting the requirement and DBW needs to compare approach, trainer or coach suitability, availability, delivery method, timescales and price. Suppliers invited to a further competition will be asked to submit a proportionate proposal responding to the specific requirement.

Direct award may be used only where permitted by the framework terms and where objective criteria apply. This may include, for example, continuation of existing training, follow-on activity from bespoke design work, refresher or consolidation sessions, continuation of coaching or mentoring support, or circumstances where a particular appointed supplier is uniquely placed to deliver the requirement because of prior involvement, continuity, specific expertise, availability or value for money considerations.

All call-off contracts will be subject to business need, budget availability, approval requirements, supplier performance and the terms of the framework. Appointment to the framework does not guarantee any minimum level of spend, volume of work or number of call-off contracts.

Lotiau

Wedi'i rannu'n 10 lot

Leadership and Management Development

Rhif lot: 1

Disgrifiad

Provision of leadership and management development services, including training, workshops, programmes, coaching support, facilitated sessions and practical tools to develop current and aspiring managers, senior leaders and team leaders. Services may cover people management, performance management, strategic leadership, culture, change leadership, communication, decision-making, resilience and inclusive leadership.

Dosbarthiadau CPV

  • 80000000 - Gwasanaethau addysg a hyfforddiant

Rhanbarthau cyflawni

  • UK - United Kingdom

Gwerth lot (amcangyfrif)

1.00 GBP Heb gynnwys TAW

1.20 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Dyddiad cychwyn y contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

31 Hydref 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

31 Hydref 2034, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o estyniadau

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Ydy'r lot yn cynnwys opsiynau?

Oes

Disgrifiad o'r opsiynau

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Uchafswm nifer y lotiau y gall cyflenwr gynnig amdanynt

9

Uchafswm nifer y lotiau y gellir eu dyfarnu i gyflenwr

9

Disgrifiad o sut y gellir dyfarnu lotiau lluosog

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Meini prawf dyfarnu

Math: quality

Enw

Technical evaluation

Disgrifiad

Describe the specific social value outcomes your organisation would deliver through a training services contract with DBW.

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial evaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

Procurement, Commercial and Contract Management

Rhif lot: 2

Disgrifiad

Provision of procurement, commercial and contract management training and development services. Services may include training on procurement legislation, procurement planning, tendering, evaluation, supplier management, contract management, commercial risk, negotiation, governance, transparency, social value and practical procurement processes relevant to DBW’s operating environment.

Dosbarthiadau CPV

  • 80000000 - Gwasanaethau addysg a hyfforddiant

Rhanbarthau cyflawni

  • UK - United Kingdom

Gwerth lot (amcangyfrif)

1.00 GBP Heb gynnwys TAW

1.20 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Dyddiad cychwyn y contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

30 Tachwedd 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

30 Tachwedd 2034, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o estyniadau

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Ydy'r lot yn cynnwys opsiynau?

Oes

Disgrifiad o'r opsiynau

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Uchafswm nifer y lotiau y gall cyflenwr gynnig amdanynt

9

Uchafswm nifer y lotiau y gellir eu dyfarnu i gyflenwr

9

Disgrifiad o sut y gellir dyfarnu lotiau lluosog

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Meini prawf dyfarnu

Math: quality

Enw

Technical evaluation

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial evaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

Financial Services, Risk and Regulatory Training

Rhif lot: 3

Disgrifiad

Provision of financial services, risk, compliance and regulatory training. Services may include technical and practical training on financial services regulation, credit risk, investment risk, operational risk, fraud prevention, anti-money laundering, conduct, governance, assurance, financial crime, data protection, regulatory change and other specialist topics relevant to DBW’s activities.

Dosbarthiadau CPV

  • 80000000 - Gwasanaethau addysg a hyfforddiant

Rhanbarthau cyflawni

  • UK - United Kingdom

Gwerth lot (amcangyfrif)

1.00 GBP Heb gynnwys TAW

1.20 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Dyddiad cychwyn y contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

30 Tachwedd 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

30 Tachwedd 2034, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o estyniadau

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Ydy'r lot yn cynnwys opsiynau?

Oes

Disgrifiad o'r opsiynau

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Uchafswm nifer y lotiau y gall cyflenwr gynnig amdanynt

9

Uchafswm nifer y lotiau y gellir eu dyfarnu i gyflenwr

9

Disgrifiad o sut y gellir dyfarnu lotiau lluosog

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Meini prawf dyfarnu

Math: quality

Enw

Technical evaluation

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial evaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

Digital, Technology and AI Skills

Rhif lot: 4

Disgrifiad

Provision of digital, technology and AI skills training to support staff confidence and capability. Services may include training on Microsoft 365 tools, digital productivity, data literacy, cyber awareness, artificial intelligence, automation, digital transformation, accessibility in digital tools and practical use of technology in a professional services environment.

Dosbarthiadau CPV

  • 80000000 - Gwasanaethau addysg a hyfforddiant

Rhanbarthau cyflawni

  • UK - United Kingdom

Gwerth lot (amcangyfrif)

1.00 GBP Heb gynnwys TAW

1.20 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Dyddiad cychwyn y contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

30 Tachwedd 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

30 Tachwedd 2034, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o estyniadau

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Ydy'r lot yn cynnwys opsiynau?

Oes

Disgrifiad o'r opsiynau

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Uchafswm nifer y lotiau y gall cyflenwr gynnig amdanynt

9

Uchafswm nifer y lotiau y gellir eu dyfarnu i gyflenwr

9

Disgrifiad o sut y gellir dyfarnu lotiau lluosog

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Meini prawf dyfarnu

Math: quality

Enw

Technical evaluation

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial evaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

Project and Change Management

Rhif lot: 5

Disgrifiad

Provision of project management, programme management and change management training and development services. Services may include training on project planning, governance, delivery methods, risk and issue management, benefits realisation, stakeholder engagement, communication planning, change readiness, adoption and practical delivery of organisational change.

Dosbarthiadau CPV

  • 80000000 - Gwasanaethau addysg a hyfforddiant

Rhanbarthau cyflawni

  • UK - United Kingdom

Gwerth lot (amcangyfrif)

1.00 GBP Heb gynnwys TAW

1.20 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Dyddiad cychwyn y contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

30 Tachwedd 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

30 Tachwedd 2034, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o estyniadau

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Ydy'r lot yn cynnwys opsiynau?

Oes

Disgrifiad o'r opsiynau

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Uchafswm nifer y lotiau y gall cyflenwr gynnig amdanynt

9

Uchafswm nifer y lotiau y gellir eu dyfarnu i gyflenwr

9

Disgrifiad o sut y gellir dyfarnu lotiau lluosog

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Meini prawf dyfarnu

Math: quality

Enw

Technical Evaluation

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial Evaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

HR, Equality, Diversity and Inclusion

Rhif lot: 6

Disgrifiad

Provision of HR-related, equality, diversity and inclusion training. Services may include training on employment-related people practices, inclusive workplaces, dignity at work, unconscious bias, equality duties, reasonable adjustments, recruitment and selection, employee relations, wellbeing conversations, policy implementation and inclusive management practices.

Dosbarthiadau CPV

  • 80000000 - Gwasanaethau addysg a hyfforddiant

Rhanbarthau cyflawni

  • UK - United Kingdom

Gwerth lot (amcangyfrif)

1.00 GBP Heb gynnwys TAW

1.20 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Dyddiad cychwyn y contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

30 Tachwedd 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

30 Tachwedd 2034, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o estyniadau

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Ydy'r lot yn cynnwys opsiynau?

Oes

Disgrifiad o'r opsiynau

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Uchafswm nifer y lotiau y gall cyflenwr gynnig amdanynt

9

Uchafswm nifer y lotiau y gellir eu dyfarnu i gyflenwr

9

Disgrifiad o sut y gellir dyfarnu lotiau lluosog

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Health, Safety and Wellbeing

Rhif lot: 7

Meini prawf dyfarnu

Math: quality

Enw

Technical evaluation

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial eevaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

Meini prawf dyfarnu

Math: quality

Enw

Technical evaluation

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial eevaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

Disgrifiad

Provision of health, safety and wellbeing training and development services. Services may include statutory or good-practice health and safety training, mental health awareness, wellbeing, resilience, stress management, workplace safety, first aid-related awareness, risk awareness, personal safety and practical support for safe and healthy working practices.

Dosbarthiadau CPV

  • 80000000 - Gwasanaethau addysg a hyfforddiant

Rhanbarthau cyflawni

  • UK - United Kingdom

Gwerth lot (amcangyfrif)

1.00 GBP Heb gynnwys TAW

1.20 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Dyddiad cychwyn y contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

30 Tachwedd 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

30 Tachwedd 2034, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o estyniadau

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Ydy'r lot yn cynnwys opsiynau?

Oes

Disgrifiad o'r opsiynau

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Uchafswm nifer y lotiau y gall cyflenwr gynnig amdanynt

9

Uchafswm nifer y lotiau y gellir eu dyfarnu i gyflenwr

9

Disgrifiad o sut y gellir dyfarnu lotiau lluosog

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Meini prawf dyfarnu

Math: quality

Enw

Technical evaluation

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial evaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

Welsh Language and Communication Skills

Rhif lot: 8

Disgrifiad

Provision of Welsh language and communication skills training. Services may include Welsh language learning, confidence-building, workplace Welsh, bilingual customer or stakeholder communication, plain English, written communication, presentation skills, report writing, influencing skills and communication tailored to DBW’s internal and external audiences.

Dosbarthiadau CPV

  • 80000000 - Gwasanaethau addysg a hyfforddiant

Rhanbarthau cyflawni

  • UK - United Kingdom

Gwerth lot (amcangyfrif)

1.00 GBP Heb gynnwys TAW

1.20 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Dyddiad cychwyn y contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

30 Tachwedd 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

30 Tachwedd 2034, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o estyniadau

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Ydy'r lot yn cynnwys opsiynau?

Oes

Disgrifiad o'r opsiynau

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Uchafswm nifer y lotiau y gall cyflenwr gynnig amdanynt

9

Uchafswm nifer y lotiau y gellir eu dyfarnu i gyflenwr

9

Disgrifiad o sut y gellir dyfarnu lotiau lluosog

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Meini prawf dyfarnu

Math: quality

Enw

Technical evaluation

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial evaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

Coaching and Mentoring Services

Rhif lot: 9

Disgrifiad

Provision of coaching and mentoring services for individuals, groups, managers and senior leaders. Services may include executive coaching, leadership coaching, career coaching, mentoring support, group coaching, action learning, coaching for change, coaching for performance and development-focused support linked to agreed outcomes.

Dosbarthiadau CPV

  • 80000000 - Gwasanaethau addysg a hyfforddiant

Rhanbarthau cyflawni

  • UK - United Kingdom

Gwerth lot (amcangyfrif)

1.00 GBP Heb gynnwys TAW

1.20 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Dyddiad cychwyn y contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

30 Tachwedd 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

30 Tachwedd 2034, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o estyniadau

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Ydy'r lot yn cynnwys opsiynau?

Oes

Disgrifiad o'r opsiynau

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Uchafswm nifer y lotiau y gall cyflenwr gynnig amdanynt

9

Uchafswm nifer y lotiau y gellir eu dyfarnu i gyflenwr

9

Disgrifiad o sut y gellir dyfarnu lotiau lluosog

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Meini prawf dyfarnu

Math: quality

Enw

Technical evaluation

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial evaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

Soft Skills and Business Development

Rhif lot: 10

Disgrifiad

Provision of soft skills and business development training. Services may include training on communication, collaboration, confidence, negotiation, influencing, customer service, stakeholder management, time management, presentation skills, problem solving, decision-making, personal effectiveness and wider professional development skills.

Dosbarthiadau CPV

  • 80000000 - Gwasanaethau addysg a hyfforddiant

Rhanbarthau cyflawni

  • UK - United Kingdom

Gwerth lot (amcangyfrif)

1.00 GBP Heb gynnwys TAW

1.20 GBP Gan gynnwys TAW

Cynaladwyedd

Busnesau bach a chanolig (BBaCh)

Mentrau gwirfoddol, cymunedol a chymdeithasol (VCSE)

Dyddiad cychwyn y contract (amcangyfrif)

01 Rhagfyr 2026, 00:00yb

Dyddiad diwedd y contract (amcangyfrif)

30 Tachwedd 2028, 23:59yh

Dyddiad gorffen yr estyniad (amcangyfrif)

30 Tachwedd 2034, 23:59yh

A ellir ymestyn y contract?

Oes

Disgrifiad o estyniadau

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Ydy'r lot yn cynnwys opsiynau?

Oes

Disgrifiad o'r opsiynau

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Uchafswm nifer y lotiau y gall cyflenwr gynnig amdanynt

9

Uchafswm nifer y lotiau y gellir eu dyfarnu i gyflenwr

9

Disgrifiad o sut y gellir dyfarnu lotiau lluosog

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Cyfranogiad

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Amodau

Economaidd

Amodau cymryd rhan

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Meini prawf dyfarnu

Math: quality

Enw

Technical evaluation

Pwysiad: 70.00

Math o bwysoli: percentageExact

Math: price

Enw

Commercial evaluation

Pwysiad: 30.00

Math o bwysoli: percentageExact

Telerau a risgiau contract

Telerau talu

30 days from a valid invoice

Disgrifiad o risgiau i berfformiad contract

The following risks may affect the satisfactory performance of the Framework Agreement and any call-off contracts:

Changes to the Development Bank of Wales' organisational structure, business priorities, strategic objectives, workforce composition or operating model which result in changes to learning and development requirements.

Variations in training demand, including increases or decreases in the volume, frequency, subject matter, location or delivery method of training required.

Changes in legislative, regulatory or professional requirements that necessitate the introduction, amendment or expansion of training programmes, compliance training or mandatory qualifications.

Changes to industry best practice, learning methodologies, technology platforms or digital delivery methods which require amendments to service delivery arrangements or training content.

Supplier resource constraints, including the unavailability of key trainers, facilitators, coaches or subject matter experts, requiring alternative delivery arrangements.

Market changes affecting the availability of specialist training providers, accreditation bodies or learning resources.

Organisational growth, restructuring, mergers, acquisitions or the introduction of new business functions creating additional training and development requirements not fully anticipated at the commencement of the framework.

Changes to funding, budget allocations or organisational priorities which impact the scope, volume or timing of services required.

The need to introduce new training categories, specialist subject areas, accreditations or qualifications in response to emerging business needs, regulatory requirements or skills gaps.

Changes to information security, data protection, accessibility, equality or health and safety requirements affecting the delivery of training services.

Events outside the reasonable control of either party, including significant disruption to premises, technology infrastructure, public health events or other force majeure circumstances which necessitate changes to delivery arrangements.

Where such risks materialise, the Development Bank of Wales may need to amend the Framework Agreement or call-off contracts to ensure the continued effective delivery of services, maintain compliance with legal and regulatory obligations, and achieve value for money.

Cyflwyno

Dyddiad cau ar gyfer cyflwyno tendr

20 Hydref 2026, 12:00yh

Dyddiad cau ar gyfer yr ymchwiliad

08 Hydref 2026, 12:00yh

Dyddiad dyfarnu'r contract

23 Tachwedd 2026, 23:59yh

Cyfeiriad cyflwyno ac unrhyw gyfarwyddiadau arbennig

https://etenderwales.ukp.app.jaggaer.com/home.html

A ellir cyflwyno tendrau yn electronig?

Oes

Ai caffaeliad cylchol yw hwn?

Nac ydw

Dyddiad cyhoeddi’r hysbysiad tendro nesaf (amcangyfrif)

16 Mai 2034, 23:59yh

Ieithoedd y gellir eu defnyddio ar gyfer cyflwyno

  • Saesneg

Dogfennau

ID

L-1

Math o ddogfen

Dogfennau bidio

Disgrifiad

Invitation to tender

ID

L-2

Math o ddogfen

Manylebau technegol

Disgrifiad

Please refer to tender documents

ID

conflictOfInterest

Math o ddogfen

Gwrthdaro buddiannau

Disgrifiad

Not published

Codio

Categorïau nwyddau

ID Teitl Prif gategori
80000000 Gwasanaethau addysg a hyfforddiant Addysg

Lleoliadau Dosbarthu

ID Disgrifiad
100 DU - I gyd

Teulu dogfennau

Manylion hysbysiad
Dyddiad cyhoeddi:
22 Medi 2026
Dyddiad Cau:
20 Hydref 2026 12:00
Math o hysbysiad:
UK4
Fersiwn:
2
Enw Awdurdod:
Development Bank of Wales
Dyddiad cyhoeddi:
22 Medi 2026
Dyddiad Cau:
20 Hydref 2026 12:00
Math o hysbysiad:
UK4
Fersiwn:
1
Enw Awdurdod:
Development Bank of Wales

Ynglŷn â'r prynwr

Prif gyswllt:
n/a
Cyswllt gweinyddol:
n/a
Cyswllt technegol:
n/a
Cyswllt arall:
n/a

Gwybodaeth bellach

Dyddiad Manylion

0800 222 9004

Mae'r llinellau ar agor rhwng 8:30am a 5pm o ddydd Llun i ddydd Gwener.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.