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Hysbysiad o Ddyfarnu Contract

AN2030 Support, Maintenance and Development and Microsoft Dynamics 365

  • Cyhoeddwyd gyntaf: 06 Ionawr 2021
  • Wedi'i addasu ddiwethaf: 06 Ionawr 2021

Nid yw'r prynwr yn defnyddio'r wefan hon i weinyddu'r hysbysiad.

I gofnodi eich diddordeb neu gael gwybodaeth neu ddogfennau ychwanegol, darllenwch y cyfarwyddiadau yn Nhestun Llawn yr Hysbysiad. (NODER: Nid oes angen ymateb i Hysbysiadau Dyfarnu Contractau a Hysbysiadau Gwybodaeth Ymlaen Llaw fel arfer)

Cynnwys

Crynodeb

OCID:
ocds-kuma6s-104444
Cyhoeddwyd gan:
Chwarae Teg
ID Awudurdod:
AA0901
Dyddiad cyhoeddi:
06 Ionawr 2021
Dyddiad Cau:
-
Math o hysbysiad:
Hysbysiad o Ddyfarnu Contract
Mae ganddo ddogfennau:
Nac Ydi
Wedi SPD:
Nac Ydi
Mae ganddo gynllun lleihau carbon:
AMH

Crynodeb

Chwarae Teg are looking to procure the provision of the Support, Maintenance and Development of Microsoft Dynamics 365. Tenderers are requested to understand the specification document and ensure the specified requirements can be achieved. Your understanding of our requirements shall be reflected in your Pricing Schedule (Appendix 2). Chwarae Teg is looking for a D365 service partner that can support our D365 system both currently and in the future, but that will also add value through proactive recommendations and enhancements that will support Chwarae Teg’s future strategy and growth. The requirements set out in the following sections are intended to allow the Supplier to demonstrate its ability to support and develop Chwarae Teg’s D365 system in a competent way and also its ability to recommend enhancements and new solutions where directed. Chwarae Teg is looking for a solution which: Is easy to manage both commercially and operationally. Commercially o Providing Chwarae Teg with clear upfront pricing for any potential development work which allows accurate budgeting over the term of the Contract. o Is cost-effective both at the start of the Contract and as the service grows. o Gives up to date monthly information on the contract and remaining value. Operationally o The supplier acting as single point of contact for all of Chwarae Teg’s D365 maintenance, support and development requirements and management of third party providers. o Investigates and resolves maintenance and support issues quickly and efficiently in line with agreed timelines set out in the Maintenance and Support contract. o Completes any approved development work in line with agreed timescales and project plans (sometimes requiring out of normal business hours support). o Are flexible with respect to future requirements and service options. Chwarae Teg must not be limited in respect of additions or amendments to the solution except as provided in the contract. o Provides timely advice on advances of functionality and capabilities in the Dynamics CRM environment which could be beneficial to our Dynamics CRM system. o Provide support/training to CT staff members when requested to provide the organisation to be more self-efficient in the future.

Testun llawn y rhybydd

HYSBYSIAD O DDYFARNU CONTRACT - CENEDLAETHOL

SERVICES

1 Manylion yr Awdurdod

1.1

Enw a Chyfeiriad yr Awdurdod


Chwarae Teg

Finance & Operations, 1st Floor Anchor Court, Keen Road,

Cardiff

CF24 5JW

UK

Julie Stenlake

+44 2920462745

tenders@chwaraeteg.com

http://www.cteg.org.uk

2 Manylion y Contract

2.1

Teitl

AN2030 Support, Maintenance and Development and Microsoft Dynamics 365

2.2

Disgrifiad o'r contract

Chwarae Teg are looking to procure the provision of the Support, Maintenance and Development of Microsoft Dynamics 365.

Tenderers are requested to understand the specification document and ensure the specified requirements can be achieved. Your understanding of our requirements shall be reflected in your Pricing Schedule (Appendix 2).

Chwarae Teg is looking for a D365 service partner that can support our D365 system both currently and in the future, but that will also add value through proactive recommendations and enhancements that will support Chwarae Teg’s future strategy and growth. The requirements set out in the following sections are intended to allow the Supplier to demonstrate its ability to support and develop Chwarae Teg’s D365 system in a competent way and also its ability to recommend enhancements and new solutions where directed.

Chwarae Teg is looking for a solution which:

Is easy to manage both commercially and operationally.

Commercially

o Providing Chwarae Teg with clear upfront pricing for any potential development work which allows accurate budgeting over the term of the Contract.

o Is cost-effective both at the start of the Contract and as the service grows.

o Gives up to date monthly information on the contract and remaining value.

Operationally

o The supplier acting as single point of contact for all of Chwarae Teg’s D365 maintenance, support and development requirements and management of third party providers.

o Investigates and resolves maintenance and support issues quickly and efficiently in line with agreed timelines set out in the Maintenance and Support contract.

o Completes any approved development work in line with agreed timescales and project plans (sometimes requiring out of normal business hours support).

o Are flexible with respect to future requirements and service options. Chwarae Teg must not be limited in respect of additions or amendments to the solution except as provided in the contract.

o Provides timely advice on advances of functionality and capabilities in the Dynamics CRM environment which could be beneficial to our Dynamics CRM system.

o Provide support/training to CT staff members when requested to provide the organisation to be more self-efficient in the future.

2.3

Cod a Dosbarthiad yr Hysbysiad

48000000 Software package and information systems
72000000 IT services: consulting, software development, Internet and support
72200000 Software programming and consultancy services
72210000 Programming services of packaged software products
72211000 Programming services of systems and user software
72212000 Programming services of application software
72220000 Systems and technical consultancy services
72230000 Custom software development services
72232000 Development of transaction processing and custom software
72240000 Systems analysis and programming services
72250000 System and support services
72260000 Software-related services
72261000 Software support services
72262000 Software development services
72263000 Software implementation services
72264000 Software reproduction services
72265000 Software configuration services
72266000 Software consultancy services
72267000 Software maintenance and repair services
72268000 Software supply services
72300000 Data services
72310000 Data-processing services
72312000 Data entry services
72312100 Data preparation services
72312200 Optical character recognition services
72313000 Data capture services
72314000 Data collection and collation services
72315000 Data network management and support services
72315100 Data network support services
72315200 Data network management services
72316000 Data analysis services
72317000 Data storage services
72318000 Data transmission services
72319000 Data supply services
72320000 Database services
72321000 Added-value database services
72322000 Data management services
72330000 Content or data standardization and classification services
72500000 Computer-related services
72510000 Computer-related management services
72511000 Network management software services
72512000 Document management services
72590000 Computer-related professional services
72591000 Development of service level agreements
72600000 Computer support and consultancy services
72610000 Computer support services
72611000 Technical computer support services
72800000 Computer audit and testing services
72810000 Computer audit services
72820000 Computer testing services
100 UK - All
1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Amcangyfrif o Gyfanswm Gwerth

3 Gweithdrefn

3.1

Math o Weithdrefn

Un cam

4 Dyfarnu Contract

4.1

Cynigwyr Llwyddiannus

4.1.1

Enw a Chyfeiriad y cyflenwr, contractwr neu ddarparwr gwasanaeth llwyddiannus


AN2030




Flex RM

152-160 City Road,

London

EC1V2NX

UK

Steven Madden


steven.madden@flexrm.co.uk

5 Gwybodaeth Arall

5.1

Rhif cyfeirnod a roddwyd i'r hysbysiad gan yr awdurdod contractio

AN2030

5.2

Dyddiad Dyfarnu'r Contract

  01 - 01 - 2021

5.3

Nifer y tendrau a dderbyniwyd

4

5.4

Gwybodaeth Arall

(WA Ref:107115)

Relates to the following project/programme financed by EU Community Funds: Agile Nation 2

5.5

Dogfennaeth Ychwanegol

Dd/g

5.6

Dyddiad cyhoeddi'r hysbysiad hwn:

  06 - 01 - 2021

Codio

Categorïau nwyddau

ID Teitl Prif gategori
72591000 Datblygu cytundebau lefel gwasanaeth Gwasanaethau proffesiynol cyfrifiadurol
72232000 Datblygu meddalwedd prosesu trafodion a meddalwedd wedi’i theilwra Gwasanaethau datblygu meddalwedd wedi’i deilwra
72312200 Gwasanaethau adnabod nodau gweledol Gwasanaethau mewnbynnu data
72800000 Gwasanaethau archwilio a phrofi cyfrifiaduron Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth
72810000 Gwasanaethau archwilio cyfrifiaduron Gwasanaethau archwilio a phrofi cyfrifiaduron
72264000 Gwasanaethau atgynhyrchu meddalwedd Gwasanaethau sy’n gysylltiedig â meddalwedd
72314000 Gwasanaethau casglu a choladu data Gwasanaethau prosesu data
72313000 Gwasanaethau casglu data Gwasanaethau prosesu data
72315100 Gwasanaethau cefnogi rhwydweithiau data Gwasanaethau rheoli a chefnogi rhwydweithiau data
72320000 Gwasanaethau cronfa ddata Gwasanaethau data
72321000 Gwasanaethau cronfa ddata gwerth ychwanegol Gwasanaethau cronfa ddata
72319000 Gwasanaethau cyflenwi data Gwasanaethau prosesu data
72268000 Gwasanaethau cyflenwi meddalwedd Gwasanaethau sy’n gysylltiedig â meddalwedd
72500000 Gwasanaethau cyfrifiadurol Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth
72600000 Gwasanaethau cymorth ac ymgynghori ar gyfrifiaduron Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth
72610000 Gwasanaethau cymorth cyfrifiadurol Gwasanaethau cymorth ac ymgynghori ar gyfrifiaduron
72611000 Gwasanaethau cymorth cyfrifiadurol technegol Gwasanaethau cymorth cyfrifiadurol
72261000 Gwasanaethau cymorth meddalwedd Gwasanaethau sy’n gysylltiedig â meddalwedd
72267000 Gwasanaethau cynnal a chadw ac atgyweirio meddalwedd Gwasanaethau sy’n gysylltiedig â meddalwedd
72240000 Gwasanaethau dadansoddi a rhaglenni systemau Gwasanaethu rhaglennu meddalwedd ac ymgynghori ar feddalwedd
72316000 Gwasanaethau dansoddi data Gwasanaethau prosesu data
72300000 Gwasanaethau data Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth
72262000 Gwasanaethau datblygu meddalwedd Gwasanaethau sy’n gysylltiedig â meddalwedd
72230000 Gwasanaethau datblygu meddalwedd wedi’i deilwra Gwasanaethu rhaglennu meddalwedd ac ymgynghori ar feddalwedd
72265000 Gwasanaethau ffurfweddu meddalwedd Gwasanaethau sy’n gysylltiedig â meddalwedd
72263000 Gwasanaethau gweithredu meddalwedd Gwasanaethau sy’n gysylltiedig â meddalwedd
72511000 Gwasanaethau meddalwedd rheoli rhwydwaith Gwasanaethau rheoli cyfrifiadurol
72312000 Gwasanaethau mewnbynnu data Gwasanaethau prosesu data
72312100 Gwasanaethau paratoi data Gwasanaethau mewnbynnu data
72590000 Gwasanaethau proffesiynol cyfrifiadurol Gwasanaethau cyfrifiadurol
72820000 Gwasanaethau profi cyfrifiaduron Gwasanaethau archwilio a phrofi cyfrifiaduron
72310000 Gwasanaethau prosesu data Gwasanaethau data
72210000 Gwasanaethau rhaglennu cynhyrchion meddalwedd mewn pecyn Gwasanaethu rhaglennu meddalwedd ac ymgynghori ar feddalwedd
72212000 Gwasanaethau rhaglennu meddalwedd rhaglenni Gwasanaethau rhaglennu cynhyrchion meddalwedd mewn pecyn
72211000 Gwasanaethau rhaglennu systemau a meddalwedd defnyddwyr Gwasanaethau rhaglennu cynhyrchion meddalwedd mewn pecyn
72315000 Gwasanaethau rheoli a chefnogi rhwydweithiau data Gwasanaethau prosesu data
72510000 Gwasanaethau rheoli cyfrifiadurol Gwasanaethau cyfrifiadurol
72322000 Gwasanaethau rheoli data Gwasanaethau cronfa ddata
72512000 Gwasanaethau rheoli dogfennau Gwasanaethau rheoli cyfrifiadurol
72315200 Gwasanaethau rheoli rhwydweithiau data Gwasanaethau rheoli a chefnogi rhwydweithiau data
72330000 Gwasanaethau safoni a dosbarthu cynnwys neu ddata Gwasanaethau data
72317000 Gwasanaethau storio data Gwasanaethau prosesu data
72260000 Gwasanaethau sy’n gysylltiedig â meddalwedd Gwasanaethu rhaglennu meddalwedd ac ymgynghori ar feddalwedd
72250000 Gwasanaethau system a chymorth Gwasanaethu rhaglennu meddalwedd ac ymgynghori ar feddalwedd
72000000 Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth Gwasanaethau Cyfrifiadurol a Chysylltiedig
72318000 Gwasanaethau trosglwyddo data Gwasanaethau prosesu data
72266000 Gwasanaethau ymgynghori ar feddalwedd Gwasanaethau sy’n gysylltiedig â meddalwedd
72220000 Gwasanaethau ymgynghori ar systemau a materion technegol Gwasanaethu rhaglennu meddalwedd ac ymgynghori ar feddalwedd
72200000 Gwasanaethu rhaglennu meddalwedd ac ymgynghori ar feddalwedd Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth
48000000 Systemau pecynnau meddalwedd a gwybodaeth Gwasanaethau Cyfrifiadurol a Chysylltiedig

Lleoliadau Dosbarthu

ID Disgrifiad
1018 Abertawe
1022 Caerdydd a Bro Morgannwg
1013 Conwy a Sir Ddinbych
1015 Cymoedd Canalog (Merthyr Tudful, Rhondda Cynon Taf)
1016 Cymoedd Gwent (Torfaen, Blaenau Gwent, Caerffili)
1000 CYMRU
1014 De-orllewin Cymru (Sir Gaerfyrddin, Sir Benfro, Ceredigion)
100 DU - I gyd
1020 Dwyrain Cymru
1010 Gorllewin Cymru a'r Cymoedd
1012 Gwynedd
1017 Pen-y-bont ar Ogwr a Castell-Nedd Port Talbot
1024 Powys
1021 Sir Fynwy a Chasnewydd
1023 Sir y Fflint a Wrecsam
1011 Ynys Môn

Cyfyngiadau Rhanbarthol ar y Rhybuddion

Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.

ID Disgrifiad
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.

Teulu dogfennau

Manylion hysbysiad
Dyddiad cyhoeddi:
01 Hydref 2020
Dyddiad Cau:
04 Tachwedd 2020 00:00
Math o hysbysiad:
Hysbysiad o Gontract
Enw Awdurdod:
Chwarae Teg
Dyddiad cyhoeddi:
06 Ionawr 2021
Math o hysbysiad:
Hysbysiad o Ddyfarnu Contract
Enw Awdurdod:
Chwarae Teg

Ynglŷn â'r prynwr

Prif gyswllt:
tenders@chwaraeteg.com
Cyswllt gweinyddol:
N/a
Cyswllt technegol:
N/a
Cyswllt arall:
N/a

Gwybodaeth bellach

Dyddiad Manylion
Nid oes unrhyw wybodaeth bellach wedi'i lanlwytho.

0800 222 9004

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